869: The Modern Operating Model: Building a Lean, High-Value Procurement Team W/ Stephen Rauf

"If your business is getting bigger, then supplier management is going to be ever more important to you." - Jesse Lee, Co-founder, CEO of Brooklyn Solutions Procurement's role in managing suppliers is transforming fast: scope is growing, expectations are higher, and the risks are real. Getting supplier management right is essential to business resilience, especially when the entire organization depends on partners and external providers. In this episode, Brooklyn Solutions CEO Jesse Lee joins ProcureTech Insider host Jyothi Hartley to zero in on today's big challenges and the practical answers that have worked in enterprise environments. Jesse brings experience across engineering, law, and SaaS product management, giving him a unique vantage point on how supplier management actually drives (or stalls) value. Hear their frank conversation about what "good" truly looks like in supplier management, how to connect data and teams, and which steps CPOs should prioritize right now. In this episode, Jesse discusses how procurement should: -Redefine supplier management to accelerate your business roadmap -Address expanding scope: onboarding, third-party risk, and relationship management -Make operational resilience a built-in feature, not an afterthought -Connect data and policies for seamless end-to-end supplier oversight -Build a holistic roadmap when evaluating new solutions   Links: Jesse Lee on LinkedIn: https://www.linkedin.com/in/jesse-lee-64310a/  Visit the Brooklyn Solutions profile in the AOP Provider Directory: https://artofprocurement.com/provider-directory/brooklyn-solutions  Subscribe to the AOP Newsletter: https://resources.artofprocurement.com/art-of-procurement-podcast-subscribe  Subscribe to Art of Procurement on YouTube: https://www.youtube.com/@ArtofProcurement   

"The future of procurement isn't actually AI. It's people using AI to improve business outcomes and improve their own value add." - Vishal Patel, SVP Product & Customer Marketing at Ivalua Many procurement teams have adopted AI in some aspect, but only a few have figured out how to turn those early experiments into sustainable, scalable business value. With market expectations rising and teams overstretched, leaders are being challenged to translate AI's potential into measurable outcomes. In this episode, Philip Ideson speaks with Vishal Patel, SVP of Product and Customer Marketing at Ivalua, at their Procurement Innovation On Tour event. Vishal candidly shares what separates companies truly scaling value from those still spinning their wheels, from focusing on quick wins to treating AI as strategic muscle instead of just another tool. He also shares several practical ways procurement can accelerate their AI journey, without waiting for perfect conditions… or data.  In this episode, Vishal discusses how to: -Identify quick-win AI projects that unlock real business value   -Turn data challenges into progress instead of roadblocks   -Build confidence and trust through transparency and feedback   -Avoid "agent sprawl" and focus on scalable skills   -Make AI a capability, not just software   Links: Vishal Patel on LinkedIn: https://www.linkedin.com/in/vishal-patel-841574/  Subscribe to the AOP Newsletter: https://resources.artofprocurement.com/art-of-procurement-podcast-subscribe  Subscribe to Art of Procurement on YouTube: https://www.youtube.com/@ArtofProcurement   

"I measure success by the number of executives that come to us before they make decisions." - Gary Mizhir, Senior Director Head of Innovation & Excellence, FIS The pressure to move from tactical cost savings to strategic business impact is growing, especially as AI, data, and new business needs emerge faster than ever.  But what does it mean to drive innovation with AI and still keep procurement a credible and sought-after partner at the executive table? In this episode, Philip Ideson speaks with Gary Mizhir, Senior Director, Head of Innovation and Excellence at FIS. Gary brings a holistic perspective, shaped by experiences in the Navy, consulting, product management, and years leading Fortune 500 supply chain and procurement teams. His take on the future, from paradigm-shifting AI to building trust with stakeholders and translating procurement's value into corporate terms, offers practical guidance for CPOs and their teams. In this episode, Gary discusses: -Why we need to challenge traditional procurement roles  -How to use AI to redefine value and operating models -The importance of tying procurement's ROI directly to corporate outcomes  -How to build trusted partnerships with internal stakeholders  -Rethinking process design by experiencing it through your stakeholders' eyes   Links: Gary Mizhir on LinkedIn: https://www.linkedin.com/in/gary-mizhir-b923344/  Subscribe to the AOP Newsletter: https://resources.artofprocurement.com/art-of-procurement-podcast-subscribe  Subscribe to Art of Procurement on YouTube: https://www.youtube.com/@ArtofProcurement   

In this Provider of the Week episode of the ProcureTech Insider podcast, host Jyothi Hartley speaks with Darshan Deshmukh, President of ProcureAbility. ProcureAbility is a leading procurement and supply chain services provider, offering advisory, managed services, digital solutions, and talent support to help organizations drive measurable value and build sustainable procurement capabilities. In this episode, Darshan shares how ProcureAbility has evolved from a traditional consulting model into a full-service partner, one that not only identifies opportunities but also helps clients execute and sustain results over time. From their focus on procurement-specialized talent to their emphasis on becoming a seamless extension of client teams, this discussion highlights what it takes for high-performing procurement teams to move beyond strategy and deliver consistent outcomes and value to the business. In this episode, you'll learn: -How ProcureAbility structures its services across advisory, managed services, staffing, and digital -Why talent specialization is a core differentiator in procurement delivery -How they measure success through both traditional KPIs and "client implied promise" -The growing importance of revenue enablement and supply chain resilience as procurement metrics -What procurement leaders should expect as AI reshapes service delivery models Links:  Darshan Deshmukh on LinkedIn: https://www.linkedin.com/in/darshan-deshmukh/ AOP Provider Directory - ProcureAbility: https://artofprocurement.com/provider-directory/procureability  Subscribe to the AOP Newsletter: https://resources.artofprocurement.com/art-of-procurement-podcast-subscribe  Subscribe to Art of Procurement on YouTube: https://www.youtube.com/@ArtofProcurement   

"You need to get visibility into the AI tokens, what workloads they are being used for, which users are using them, and what department they're coming out of. Most organizations don't have that visibility yet. They just get the bill." - Jon Winsett, CEO, NPI AI tokens have gone from a niche curiosity to a major line item practically overnight.  The cost models are new, spending is climbing at breakneck speed, and most enterprises can't actually see what's driving their biggest AI bills. For anyone tasked with managing technology spend, this is mission-critical territory for the rest of 2026 and beyond. In this episode, Philip Ideson speaks with Jon Winsett, CEO of NPI, to unpack everything procurement leaders need to know about AI tokens. Jon and his team advise some of the world's largest companies on navigating this new category and share what's working (and what's not). From budgeting pitfalls to guarding against runaway costs, Jon explains the challenges and opportunities associated with AI tokens. Jon tackles questions like: Where are organizations overspending? How do you negotiate when the rules keep changing? What practical steps can CPOs take right now?  Listen in for a pragmatic, insider's view on: -How and where rapidly rising AI token costs are hitting enterprise budgets   -Ways to build practical guardrails and learn from early missteps   -How to use open source models and contract negotiation as real levers   -Why current consumption-based pricing is likely to change again soon     Links: Jon Winsett | LinkedIn: https://www.linkedin.com/in/jon-winsett-0734b/  Enterprise AI Pulse Study: https://arcana-research.com/study/npi - For Fortune 1000 enterprises that want to participate Governing AI Token Spend - A Five-Layer Defense Framework: https://www.npifinancial.com/knowledge-center/white-paper-governing-ai-token-spend/ - Whitepaper Learn more about NPI: https://www.npifinancial.com/  Subscribe to the AOP Newsletter: https://resources.artofprocurement.com/art-of-procurement-podcast-subscribe  Subscribe to Art of Procurement on YouTube: https://www.youtube.com/@ArtofProcurement   

"Don't overvalue the top procurement spot, and don't undervalue the tools and the budget required. It's an ecosystem." - Stephen Rauf, Global Head of Indirect Procurement, Zoetis Delivering more value with fewer resources is an easy thing to want, but tough to execute consistently over time… unless procurement rethinks their entire approach, from operating model and team structure to technology and stakeholder influence. In this episode, Philip Ideson speaks with Stephen Rauf, Global Head of Indirect Procurement at Zoetis, the world's leading animal health company. Stephen unpacks how he has steered a lean, high-impact team through transformation, why "build vs. buy" is a weekly question, and what it takes to create true business partnership – while surfacing next-gen use cases for AI.  In this episode, Stephen shares his point of view on: -Building nimble procurement teams that can punch above their weight -Moving from managing spend to shaping demand with stakeholders -Using tech – and especially AI – to enable rather than overwhelm -Deciding when to build internal strength vs. partnering for expertise -Measuring a broader spectrum of procurement value, not just cost savings   Links: Stephen Rauf on LinkedIn: https://www.linkedin.com/in/stephenrauf/  Subscribe to the AOP Newsletter: https://resources.artofprocurement.com/art-of-procurement-podcast-subscribe  Subscribe to Art of Procurement on YouTube: https://www.youtube.com/@ArtofProcurement   

Procurement teams are under increasing pressure to do more with less… less time, less headcount, and often less budget. But, at the same time, the volume of data they manage continues to grow, making it harder to uncover insights and act on them quickly. That's the challenge Suplari wants to solve. In this ProcureTech Insider Startup of the Week episode, Jyothi Hartley speaks with Jeff Gerber, Co-Founder and CEO of Suplari, about how AI-powered procurement intelligence can help teams move beyond visibility and into action. Suplari brings together fragmented spend, supplier, and contract data into a single, governed source of truth. From there, its AI capabilities identify opportunities, surface risks, and increasingly help teams take action by automating the path from insight to impact. Jeff shares Suplari's origin story, why traditional analytics fall short, and how procurement teams can start unlocking value from their data faster than they might expect. In this episode, Jeff discusses: Why connecting siloed procurement data is the foundation for better decision-making How AI can move procurement beyond analytics into action and orchestration What makes Supplari different in a crowded AI and analytics market How procurement teams can uncover hidden savings and inefficiencies Why imperfect data shouldn't stop you from getting started Links: Jeff Gerber on LinkedIn Subscribe to the AOP Newsletter Subscribe to Art of Procurement on YouTube  

"Catalyst is really a unicorn. You walk in the room, check your ego at the door, and everybody is there to learn." - Christine Moore, Managing Partner, RAUS Global Procurement is racing to harness AI, but simply "doing more" won't be enough. At Catalyst San Francisco, the most recent in-person event hosted by Art of Procurement, procurement executives came together to confront what's truly needed right now: going beyond efficiency, investing in stronger change management, and breaking free of the old excuses that hold teams back. In this event recap conversation, Christine Moore, Managing Partner at RAUS Global, and Joe Postiglione Sr., author of the upcoming book Achieve Results with AI and Avoid the CFO Hot Seat, join Philip Ideson to discuss how intimate, curated professional gatherings like Catalyst drive practical, real-world progress.  Listen in to hear what sets this unique environment apart, why open dialogue matters more than buzzwords, and how procurement leaders can champion a culture that turns AI into a strategic advantage to deliver measurable, real-world results. Whether you're developing your own digital roadmap or guiding your business partners, these takeaways will help you reframe what's possible for procurement. In this episode, Christine and Joe describe how procurement can: Build a proactive, outcome-driven approach to AI projects   Lead change and create a sense of safety for candid discussions   Reframe the "data problem" and move initiatives forward   Recognize how compute and AI usage costs can impact value   Shift from pure efficiency to growth-focused thinking Links: Christine Moore on LinkedIn: https://www.linkedin.com/in/christine-adamsson-moore/  Joe Postiglione Sr. on LinkedIn: https://www.linkedin.com/in/joepostiglione/  Subscribe to the AOP Newsletter: https://resources.artofprocurement.com/art-of-procurement-podcast-subscribe  Subscribe to Art of Procurement on YouTube: https://www.youtube.com/@ArtofProcurement   

In the final episode of "Buy: The Way...To Purposeful Procurement," Philip Ideson, Rich Ham, and Kelly Barner reflect on 18 months of exploration, 32 episodes, and a remarkable roster of guests who collectively proved that procurement's incentive problems are both bigger and more solvable than most realize. The flaws we uncovered aren't just procurement's problem, and there are often far-reaching, real-life consequences. For example, when buyer-side dysfunction enables seller-side exploitation, consumers absorb higher costs. When short-term savings metrics kill long-term initiatives like energy efficiency investments, the climate crisis deepens. When procurement is measured on fictional savings rather than actual P&L impact, the entire profession gets relegated to asking for a seat at the table instead of earning one. Building on Alan Veeck's call from the previous episode to convene "the smartest thinkers in our industry," the hosts sketch out what should come next from pragmatists alongside visionaries, skeptics alongside believers, and C-level advocates outside of procurement who can sell the vision to their peers. We don't need philosophical discussions about value, but actual business cases quantifying both the harms of keeping things status quo and the upside of change. Not just theoretical frameworks, but practical answers to the logistics of administering new measurement systems. Not just ideas, but examples shown in action that give others confidence to follow. As automation commoditizes tactical work, procurement has never been under more pressure to articulate what they stand for and how they connect to business value. The pace of AI-driven change makes solving the incentive problem more critical than ever, because the function needs to know what higher-value work looks like before the efficiencies arrive. So, while the series may be ending, as Rich notes, it feels more like a beginning. Thirty-two episodes proved the story was worth covering. Now comes the harder part: turning all of that conversation into action. Links: Rich Ham on LinkedInLearn more at FineTuneUs.com

"If you focus on stakeholders' needs and add value, the savings will always follow." - Brad DeHart, Senior Vice President, Customer Growth, Continuum Procurement leaders have always been expected to deliver value under pressure, but when resources are thin, the old playbook just doesn't cut it. What does it take to truly become a trusted partner to the business and move beyond savings-only conversations? Art of Procurement host Philip Ideson welcomes Brad DeHart, a seasoned leader who's helped shape marketing procurement functions across industries. Brad's experience spans both the buy and sell sides, giving him a front-row seat to what works, and what might set your team back. In this candid discussion, Brad challenges common assumptions about where procurement should focus their efforts, why some models falter, and how the right mindset (and soft skills) open real doors to influence. He shares memorable stories and actionable advice for CPOs and category leads navigating complexity and stakeholder fatigue. In this episode, Brad covers: - Redesigning relationships with marketing to move beyond 'just savings' - Recognizing why the 'strategic vs. tactical spend' debate misses the point - Structuring teams for trust, influence, and long-term results - Building soft skills that matter as much as procurement expertise   Links: Brad DeHart on LinkedIn: https://www.linkedin.com/in/braddehart/  Subscribe to the AOP Newsletter: https://resources.artofprocurement.com/art-of-procurement-podcast-subscribe  Subscribe to Art of Procurement on YouTube: https://www.youtube.com/@ArtofProcurement