
Can technology save us? That question has been asked since the Industrial Revolution, and Heidi Campbell has spent 30 years studying how religious communities keep answering it. In this conversation, she walks through her Religious Social Shaping of Technology framework, showing that even the most conservative groups do not reject technology outright but filter it through their core values and authority structures. From the kosher cell phone in Israel to Zoom communion during the pandemic, the research reveals a consistent pattern that most popular narratives get wrong.
The conversation then turns to AI, where Campbell draws a sharp line between knowledge and wisdom. GPTs can organize information; they cannot interpret or embody it. She explains why religious AI chatbots inherit hidden biases from their construction, why the field's failure to distinguish between predictive, generative, and agentic systems is its biggest blind spot, and why the internet has shifted from a supplement to a substitute for religious life, especially among Gen Z. She closes with the recalibration that has redefined her own career: for a growing number of people, the first port of call for religion is no longer a physical community but a screen.
TIMESTAMPS
0:00 Start
1:29 How a 1996 Essay on Virtual Church Launched a Career
3:40 The Religious Social Shaping of Technology: Theory & Examples
7:32 Kosher Cell Phones, Chabad, and Evangelical Christians: Unlikely Parallels
8:45 Agency vs. Technological Determinism: Can We Still Choose?
11:42 Heidegger, Neutrality & the Market Forces Behind Technology
14:32 The Inherent Conflict Between Tech Values and Human Values
16:31 How Churches Responded to the Pandemic: Theology or Sociology?
19:11 The Communion-on-Screen Debate: Transubstantiation vs. Symbolic Practice
22:48 European Studies: CONTOC, RECOVERA & the Rise of Hybrid Worship
24:21 Four Models of the God-Technology Relationship
33:10 AI Chatbots, Jesus Bots & the Heidi Bot
35:02 Why GPTs Give Knowledge But Not Wisdom
39:10 The Blind Spot: AI Literacy in Theology & Religious Studies
42:36 From Supplement to Substitute: How the Internet Became the First Port of Call
45:06 Upcoming Books: Agentic AI, AI Slop & Religious Brain Rot
READ & LISTEN
Read key insights and the full transcript here:
https://tiagovf.com/posts/podcast-god-and-technology-with-heidi-campbell
FOLLOW
https://substack.com/@tiagovf
https://www.instagram.com/tiagobooks/
MUSIC CREDIT
Intro song by Lief Sjostrom, titled Peril, from the album 'Impossible Parade'
Website: https://liefsjostrom.com/
Album: https://liefsjostrom.bandcamp.com/album/impossible-parade
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