173 - How to have a difficult conversation

Mark Milsted has over 30 years of high-level leadership under his belt and knows exactly what it takes to success in the B2B space. As the founder of Performance Method, he acts as a strategic partner and fractional commercial director to leaders looking to refine their revenue operations and commercial strategy. Mark shares many tips with us especially in how to work as a founder. You can find Mark at www.performancemethod.co.uk Your Business Hour podcast is hosted by the founders of Champ Consultants, Chantal and Matthew Baker. They are both accountants and bring a wealth of knowledge, experience, and business tips to their chat. They interview guests who tell their business stories, as well as consider the latest topics in business and finance.New podcasts are released weekly on a Tuesday and you can follow us on:Instagram: @your.businesshourFacebook: @your.businesshour

Richard Shorter has spent the last decade helping high-performance schools, elite sports environments and leadership teams face the conversations that most people run from. Now he brings that experience to the workplace, where leadership lives or dies in the heart of dialogue. During our chat we discuss confidence and resilience, development and growth and Richard shares some tips on how to improve these. Those hard conversations are always hard no matter how experienced you are and so this is a brilliant listen for anyone, not just business owners. You can find Richard at www.non-perfectdad.co.ukYour Business Hour podcast is hosted by the founders of Champ Consultants, Chantal and Matthew Baker. They are both accountants and bring a wealth of knowledge, experience, and business tips to their chat. They interview guests who tell their business stories, as well as consider the latest topics in business and finance.New podcasts are released weekly on a Tuesday and you can follow us on:Instagram: @your.businesshourFacebook: @your.businesshour

Hannah Welton is part of the fundraising team, raising funds for St Piers School and College in Lingfield and her role also includes building relationships with the local community. St Piers is a specialised school for children and young people living with special educational needs and some also have epilepsy.Hannah shares some amazing stories about the school, the college and some of the pupils. It really is an amazing environment. She informs us of some of the events they have coming up and how you can get involved too. Find out more at www.stpiers.org.ukYour Business Hour podcast is hosted by the founders of Champ Consultants, Chantal and Matthew Baker. They are both accountants and bring a wealth of knowledge, experience, and business tips to their chat. They interview guests who tell their business stories, as well as consider the latest topics in business and finance.New podcasts are released weekly on a Tuesday and you can follow us on:Instagram: @your.businesshourFacebook: @your.businesshour

Ritam Gandhi is the founder and director of Studio Graphene, a digital product studio that partners with growth stage businesses to design and build AI-native digital products. In today’s world AI is in every business, no matter how big or small it is. Ritam embraces this and explains how each business can use AI to help it grow and some tips on how you can include AI in your business. Ritam explains to us how a business owners gets started and what it does in order to build AI-native digital products.Find out more at www.studiographene.comYour Business Hour podcast is hosted by the founders of Champ Consultants, Chantal and Matthew Baker. They are both accountants and bring a wealth of knowledge, experience, and business tips to their chat. They interview guests who tell their business stories, as well as consider the latest topics in business and finance.New podcasts are released weekly on a Tuesday and you can follow us on:Instagram: @your.businesshourFacebook: @your.businesshour

Gary is the owner of The Missing Linke which is an agency that focuses mainly on sport.Verena heads up the Kit Funder project through My Club Group.These two individuals have collaborated and are building an amazing initiative that supports grassroots sports in the community.We discussed various matters including the importance of collaborations and how to build collaborations in order to allow your business to grow.Find out more at www.myclubgroup.com/kit-funder/Your Business Hour podcast is hosted by the founders of Champ Consultants, Chantal and Matthew Baker. They are both accountants and bring a wealth of knowledge, experience, and business tips to their chat. They interview guests who tell their business stories, as well as consider the latest topics in business and finance.New podcasts are released weekly on a Tuesday and you can follow us on:Instagram: @your.businesshourFacebook: @your.businesshour

Charlotte Webb is a project manager at Surrey Chambers of Commerce, where she leads the Source in Surrey initiative – a programme dedicated to helping local SMEs connect, collaborate and grow through stronger supply-chain relationships and community-driven networking. Source in Surrey run some amazing events that collaborate training and networking. Without these two essential skills your business may find it difficult to grow. Listen to the podcast to find some tips in growing your business and in networking as well as how to get onto these training courses.Find out more at www.surrey-chambers.co.ukYour Business Hour podcast is hosted by the founders of Champ Consultants, Chantal and Matthew Baker. They are both accountants and bring a wealth of knowledge, experience, and business tips to their chat. They interview guests who tell their business stories, as well as consider the latest topics in business and finance.New podcasts are released weekly on a Tuesday and you can follow us on:Instagram: @your.businesshourFacebook: @your.businesshour

Liane Spencer-Graham has always wanted to be a fashion designer since a young age. She has been able to gain a wealth of experience in the fashion world which has enabled her to start her own fashion label.Her business does not follow the normal structure of a fashion label and so her ideas are different to the norm. Her sustainable fashion label has meant that every part of her product is sustainable as well as being timeless.You can find our more at https://loreleilondon.comYour Business Hour podcast is hosted by the founders of Champ Consultants, Chantal and Matthew Baker. They are both accountants and bring a wealth of knowledge, experience, and business tips to their chat. They interview guests who tell their business stories, as well as consider the latest topics in business and finance.New podcasts are released weekly on a Tuesday and you can follow us on:Instagram: @your.businesshourFacebook: @your.businesshour

Ash and Ian had never met before, one day fate brought them together and they started a micro pub in Warlingham, Surrey – Ales On The Green. Their passion for their community is what brought them together.Our chat discovers how they met, how they structure their business and their aims and ambitions. Their stories are truly entertaining.You can find out more about what they do by subscribing to their newsletter at https://alesonthegreen.comYour Business Hour podcast is hosted by the founders of Champ Consultants, Chantal and Matthew Baker. They are both accountants and bring a wealth of knowledge, experience, and business tips to their chat. They interview guests who tell their business stories, as well as consider the latest topics in business and finance.New podcasts are released weekly on a Tuesday and you can follow us on:Instagram: @your.businesshourFacebook: @your.businesshour

Will Steel is a transformational leadership coach, author of Free To Lead and the host of the Free To Lead podcast – where entrepreneurs, founders and world leaders uncover what’s truly holding them back and step into the power of authentic leadership.Will shares details of his coaching and discusses with Chantal matters that may be holding her back from writing her book – it does get interesting!You can find out more at www.willsteel.comYour Business Hour podcast is hosted by the founders of Champ Consultants, Chantal and Matthew Baker. They are both accountants and bring a wealth of knowledge, experience, and business tips to their chat. They interview guests who tell their business stories, as well as consider the latest topics in business and finance.New podcasts are released weekly on a Tuesday and you can follow us on:Instagram: @your.businesshourFacebook: @your.businesshour

Fiona Tothill is a ‘hands on’ proprietor of Kingsmead Equestrian Centre which she has run with her family for nearly 14 years. Through our chat with Fiona you can hear her passion, her love of horses and her natural ability to talk and understand the horses. Such insightful and touching stories were also shares.You can find out more at www.kingsmeadhorses.co.uk  Your Business Hour podcast is hosted by the founders of Champ Consultants, Chantal and Matthew Baker. They are both accountants and bring a wealth of knowledge, experience, and business tips to their chat. They interview guests who tell their business stories, as well as consider the latest topics in business and finance.New podcasts are released weekly on a Tuesday and you can follow us on:Instagram: @your.businesshourFacebook: @your.businesshour