
Road To A Million: Use This Tactic To Increase Recurring Clients
Introduction to Problem Solving 0:00
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Introduce the importance of problem-solving in business.
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Emphasize the need to stay in solution mode rather than complaining about problems.
Understanding the Problem-Solution Mindset 3:08
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Recognize that everyone faces problems (e.g., internet issues, employee challenges).
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Shift focus from the problem to finding solutions.
Influencing Others with a Solution-Oriented Approach 5:06
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Share personal anecdotes about teaching children the difference between problem-focused and solution-focused thinking.
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Encourage team members to adopt a similar mindset.
Aligning Actions with Goals 8:25
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Assess whether daily actions align with long-term goals.
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Encourage team members to evaluate their behaviors and adjust them to better align with their objectives.
Hiring and Training for Success 26:04
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Implement a structured hiring process to ensure the right candidates are selected.
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Train new hires effectively using updated systems and SOPs.
Offering Recurring Services to Clients 32:05
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Train team members to offer recurring services during initial client calls.
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Provide incentives for clients to choose recurring services.
Follow-Up Strategies 36:09
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Establish a follow-up process for clients after their initial clean.
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Use text messages and phone calls to encourage recurring bookings.
Continuous Improvement of Systems 48:09
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Regularly update systems and SOPs based on feedback and new information.
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Ensure that all team members are trained on the latest procedures.
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Avoid focusing too much on problems; this can lead to a negative mindset.
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Ensure that all team members understand the importance of a solution-oriented approach.
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Regularly review and update SOPs to keep them relevant.
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Encourage open communication among team members to share solutions and best practices.
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Utilize technology to streamline processes and improve efficiency.
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