Is AI Showing Us We're Optimizing The Wrong Things? With Jennifer Fuqua

Jennifer Fuqua has spent twenty years inside innovation — at frog, at Fjord, at Ogilvy Consulting, and now as Senior Director of Innovation at M+C Saatchi Consulting — and she's noticed the brief never really changed: faster, cheaper, more certain. This episode asks whether that was ever the right brief. We get into why the VAR argument was never actually about accuracy, why judgment is a skill you can only build by making decisions yourself, and what happens to a market that optimizes for convenience until people opt out of it entirely. Shann and Lynette disagree along the way about whether the extremes are worth listening to. Also: what a 25-year-old should be learning right now, and why the answer is "seemingly meaningless skills."