Question Time - Post-results services

Hosts Jugjit Chima and Ali Leather answer some of the questions raised by delegates during the recent Exam Changes training events about JCQ regulations in their General Regulations for Approved Centres, Access Arrangements and Reasonable Adjustments and Instructions for conducting examinations documents.Additional podcasts will be available in the coming weeks/months to answer additional questions raised during the training.

Jugjit Chima answers your questions about CPD, including what CPD is and what exams officers should include in their CPD.Join Jugjit for an analysis of what exams officers could include as part of their annual CPD following JCQ's requirement for exams officers to undertake regular CPD, such as attending an annual update course (General Regulations for Approved Centres, section 5.3c).Submit questions for our next Question Time episode by emailing ⁠⁠⁠⁠[email protected]⁠⁠⁠⁠.

Highlights from The Exams Office September 2025 Member Update.Read the full update at https://www.theexamsoffice.org/monthly-update/.

Jugjit Chima answers your questions about cyber security.Submit questions for our next Question Time episode by emailing ⁠⁠⁠[email protected]⁠⁠⁠.

Jugjit Chima answers your questions about post-results services – including hints and tips in managing and administering them.Submit questions for our next Question Time episode by emailing ⁠⁠[email protected]⁠⁠.

Highlights from The Exams Office August 2025 Member Update.Read the full update at ⁠https://www.theexamsoffice.org/wp-content/uploads/2025/08/24-25-AUGUST-UPDATE.pdf⁠⁠⁠⁠⁠.

Jugjit Chima answers your questions about sharing examination results with third parties - including parents and carers.Submit questions for our next Question Time episode by emailing ⁠[email protected]⁠.

Highlights from The Exams Office July 2025 Member Update.Read the full update at http://eepurl.com/jh5oz2⁠⁠.

Jugjit Chima answers your questions about Senior Designated Contacts - why, when, who and how. This is a short episode which explains the requirement for centres to nominate a Senior Designated Contact, or contacts, who may be required to resolve issues during the summer holidays. These can include results-related issues and how to resolve them, so students can receive their qualification results on time.Submit questions for our next Question Time episode by emailing ⁠[email protected]⁠.

Jugjit Chima answers your questions about toilet breaks.Submit questions for our next Question Time episode by emailing [email protected].