Why the Last Mile Is Your First Impression with Sheila Berry

In this episode, Sheila Berry, CRO at UniUni and former Shopify executive, joins Norbert Strappler to unpack what real innovation looks like in eCommerce, and why the delivery experience defines your brand as much as your product does.

In this episode, Dave Gulas, Co-Founder & President of EZDC 3PL, joins Norbert Strappler to unpack what makes a 3PL partnership actually work. From last-minute freight rescues to fixing the "big warehouse" customer-service problem, Dave explains why small brands need fulfillment partners who move fast, communicate, and care.

Welcome to our Special Mix! In this episode, we're breaking down the key elements every Amazon store owner should know. If you're an eCommerce business owner looking to scale, optimize your operations, and enhance your Amazon marketplace strategies, this episode is just for you.

In this episode, Mark Girvan, CRO at Cin7 and former FreshBooks leader, joins Norbert to talk about scalable systems, AI co-pilots, and why omnichannel is now economic armor for SMBs.

Welcome to the Ecom Ops Podcast! In this episode, we delve into SEO in e-commerce with Louis Smith, an expert in optimizing online stores to enhance traffic and boost sales. Discover valuable insights and practical strategies for your e-commerce business.

From Dollar Shave Club to Liquid Death, Michael Jones has helped launch and scale consumer companies worth over $6B. In this episode, he shares how venture studios work, why TikTok Shop is a key growth channel, and how AI is changing the speed and cost of building businesses.

Join host Norbert Strappler as he speaks with Tina Nelson, Product Strategy Director at Optimizely, about the evolution of digital commerce platforms and strategic AI implementation.

Fraud is one of the biggest hidden drains on eCommerce businesses today. For every $1 lost to fraud, U.S. merchants lose $4.61 in total costs. That’s chargebacks, refunds, lost inventory, lost trust, and it’s only climbing.

Romain Fouache, CEO of Akeneo, joins us to explain why SEO, search, and even product pages may be disappearing and why product data is your best defense.

Sri Thirumalai, Director of Last Mile Delivery at Walmart, reveals how data, AI, and local customization are shaping the future of logistics and fulfillment.