Sustainability Solved by Will Richardson podcast

How to Explain Net Zero in One Sentence

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If you can’t explain net zero in one sentence, neither can your customers. And if they can’t repeat what you stand for on climate, you’re adding noise, not building trust.

We start with the sentence that holds up in front of regulators, journalists and buyers: net zero means balancing the greenhouse gases you emit with an equal amount you permanently remove. Then we cover the order most businesses get wrong. You reduce hard first, deal with the small residual last, and never let offsets do the work of reduction. We look at how Patagonia, Tesco, Microsoft and TDC NET put a real number at the heart of their climate story. Boring, specific and checkable beats impressive-sounding.

You’ll leave with one test for this week. Write your net zero sentence with one number and one date. Read it to a colleague outside the sustainability team, and ask them to repeat it back tomorrow.

If you’d like help turning your net zero statement into something people can remember and regulators can check, book 30 minutes with me: https://tidycal.com/willrichardson/ssbywrpodcast30

Read on Substack: https://willsussolved.substack.com/

Watch on YouTube: https://www.youtube.com/@willsussolved

Connect on LinkedIn: https://www.linkedin.com/in/sustsolvedbywillrichardson

Follow the show, and send me your one-sentence version.

CLIP MOMENT: “That number does work an adjective never can.”

Mentioned in this episode:

Experienced Sustainability Executive

Do you know a company that needs my experience? Sustainability executive with 25 years helping organisations turn environmental ambition into commercial results. Founded Green Element in 2004 and grew it into one of the UK’s larger sustainability consultancies and one of the country’s first B Corps, leading a team of around 30 and serving 500+ organisations. Experienced across marketing, sales and executive leadership: running a business day to day, and working alongside other organisations’ C-suites to build sustainability into how they operate. Clients include some of the UK’s largest organisations, among them The Guardian, Grant Thornton, Linklaters and Fevertree, where the work helped reshape each business through a sustainability lens. Co-created Compare Your Footprint, carbon accounting software used in 30+ countries and sold in 2025. Eight years hosting Sustainability Solved, with 230+ episodes and 30,000+ followers, building a deep knowledge base from conversations with business leaders on what actually works. Guest lecturer on master’s programmes, and writer and co-producer of environmental training courses, including the first fully online IEMA-approved EMS implementation course. The thread through all of it: a sustainable business can also be a successful business.

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