Building a global, customer-oriented brand with instinct

Pleasingly simple yet impressively sophisticated, Survitec shares its customer-centric approach to marketing where tailored messages hit the right notes with every audience.  

What does 40 years of manufacturing focus look like? VEKA UK's Marketing Director Jessica Cooper breaks down how clarity of purpose built a global market leader, and what that means for the marketers still scrambling to do it all.

Imagine a world of recruitment without self-serving commission schemes, labourious longlists and candidate poaching. Imagine career calls that go beyond a CV, onboarding training at no cost and candidates that bring diversity of thought. Imagine this world and be met with Intuitive Talent Solutions, the brainchild of Nina Lockwood. In this episode, we hear her story of disruption, challenging the norms, placing equal importance on candidate, client and recruiter. An episode packed with inspiration for any organisation seeking to do things differently.

How is the world’s finest pet food made? And who built the brand behind it? Hear the focused and fiercely independent story of GA Pet Food Partners, a tale that starts in farming before becoming pioneers of the world's finest pet food. A true story of how to build a world-leading business by avoiding commoditisation, relentlessly pursuing excellence, and placing people front and centre of every single thing you do.

By leaning into the unexpected & taking ideas from the best of other customer experience industries, Conor has built a world-class “effortless eyewear experience” and now teaches other independents to do the same. From choosing to use printed marketing materials to revolutionising how individuals shop for frames, Conor shares how he reinvented what it means to buy glasses and deliver wow for every client, whilst driving world class excellence in the independent optometrist sector.Conor shares his approach to not doing what everybody else is doing, building a business that operates without him and pricing to position the excellence and design in everything they offer.For anyone who wants to differentiate their business and build value beyond a product.

In this episode of the Real B2B Brands podcast, Ann interviews Lucy Ketley, the Marketing and Sales Director at ATG Access. With 14 years of experience at the company, Lucy discusses the evolution of ATG Access from a driveway security provider to a brand leader in physical security solutions. Lucy emphasises the importance of innovation driven by client needs and the dual role of sales and marketing in creating a cohesive strategy. The conversation also touches on the significance of company culture, the challenges of competitive pricing, and the strategies for global marketing and client engagement.

Explore how Helen Tonks MBE and her husband Mark, have built and scaled the multi-award winning business, Hydraulics Online, which now serves 130+ countries, via instinct and an unwavering obsession with consumer trust.