OOTB #27 | Rethinking ERP for DTC Brands with Sharoon Thomas from Fulfil.IO

ERPs aren’t exactly known for being exciting – but Fulfil.IO is changing that. In this episode, we sit down with Sharoon Thomas, Co-Founder and CEO of Fulfil.IO, to talk about what it really takes to build modern ERP software for fast-moving DTC brands.Sharoon shares how growing up inside a logistics-driven family business shaped his passion for inventory and operations (yes, even before the internet), and how his team is rethinking everything from product development to AI integration. We talk about:- Why DTC brands need a completely different kind of ERP- Real-world applications of AI that are actually working inside Fulfil- How Fulfil builds without product managers or a roadmap — on purpose- Why they left the VC path to grow on their own terms- What the future of ERP might look like (spoiler: it includes voice, chat, and zero training manuals) Whether you're scaling a DTC brand or just want to understand how ERP software is evolving fast – this is one to queue up.

In this episode of Out of the Box, we sit down with Brian Tu, Chief Revenue Officer at DCL Logistics, to trace how a family-run disk duplication business evolved into a nationwide fulfillment company trusted by top-tier brands like Beats by Dre, Nest, and Meraki.Over 43 years in logistics, DCL has witnessed – and driven – some of the industry’s most important transformations. Brian shares how growing up in the warehouse shaped his perspective, why operational excellence is their north star, and how DCL maintains customer relationships that span decades. We dive into:- How DCL pivoted from floppy disks to high-quality fulfillment- The power of service-first relationships in a tech-driven world- Why quality and specialization still matter in the age of one-size-fits-all logistics- What the future of 3PL looks like amidst global uncertainty, trade disruption & rising delivery expectations- And how curiosity (and even TikTok) keeps Brian tapped into what brands need nextWhether you're scaling a consumer brand or just logistics-curious, this one’s a masterclass in long-term thinking.

Unplanned downtime, costly inefficiencies, and siloed systems – these are some of the biggest challenges in logistics and manufacturing. But what if you could predict failures before they happen?In this episode, we sit down with Nivedita Ojha, CEO & Co-Founder of Kamet AI, a company simplifying industrial automation with predictive analytics. Recognized as one of the Top 10 Influential Women Leaders of 2024, Nivedita shares how Kamet AI is helping businesses optimize automation, minimize risk, and finally connect machines, humans, and systems seamlessly.We talk about:- Why many companies unknowingly create expensive buffers instead of preventing failures- How AI-driven predictions can prevent warehouse slowdowns, safety risks, and outages- The future of AI in logistics—and why software (not just hardware) will be the real game changer As a bonus, Nivedita gives some unfiltered advice for female founders and shares Kamet’s vision of becoming the Palantir of Industrial Automation.

What makes logistics such an exciting space for investors? In this episode, Santosh Sankar, Co-Founder and Managing Partner at Dynamo Ventures, joins us to dive into the evolving world of supply chain investing.We explore:How logistics became a focus for VC funding and what investors look for in startupsThe role of AI and automation in shaping the next generation of supply chain technologyThe biggest challenges for logistics startups and why traditional SaaS models don’t always fitHow drone delivery, contract management AI, and freight automation are reshaping the industryThe impact of tariffs, trade policies, and nearshoring on future investmentsPlus, Santosh shares his experience seeing the future of delivery firsthand—and why drone-delivered fries might soon be the norm.

In this special episode of Out of the Box, the hosts take a moment to reflect on the podcast's first year, with 21 episodes and over 600 minutes of content. Lynn, Pia, Margherita, and new co-host Abby Justinger look back at the key logistics trends of 2024 and share their hopes for 2025.Highlights of this episode:Major announcement: Out of the Box joins forces with even logistics to further our mission of bringing transparency to the logistics industry.Recap of our favorite moments, funniest bloopers (including unexpected background concerts and tech hiccups), and key takeaways from guests across nine countries.Top topics of 2024: AI, sustainability, warehouse automation, and the debate over humanoid robotics—are they the future or just an unnecessary innovation?What’s coming in 2025: More customer stories, software innovations, and a closer look at how consumers shape the industry.Whether you're here for the laughs, the logistics insights, or Abby’s first official episode as a host, you won’t want to miss this wrap-up and preview. Next episode: Back to our regular guest interviews with fresh insights from the logistics world!

In this episode of Out of the Box, Margherita and Pia discuss the complexities and distinctions between Automated Guided Vehicles (AGVs) and Autonomous Mobile Robots (AMRs) with Marcel Meckes, Managing Director at Carrybots, a company that offers a hybrid product between AGVs and AMRs. Together, they explore the origins of Carrybots, the features and advantages of their mobile robots, and the evolving landscape of mobile robotics in logistics. The conversation highlights the importance of flexibility, robustness, speed, and cost in choosing the right mobile robot for various applications, as well as the trend towards hybrid solutions that combine the best features of both AGVs and AMRs. Key questions of the episode: - How does Carrybots differentiate its mobile robots in the crowded AGV and AMR market? - What specific features do AGVs and AMRs offer, and how does Carrybots integrate these features to optimize functionality? - How do the industrial applications of AGVs and AMRs differ in manufacturing versus warehousing environments? - What are the technological and practical trade-offs between flexibility and reliability when choosing between AGVs and AMRs? - How does Carrybots address the challenge of adapting mobile robots to varied environmental conditions across different industries? - What role does decentralized decision-making play in the scalability and efficiency of Carrybots’ mobile robots? - Looking towards the future, what trends are shaping the development of hybrid mobile robotic solutions that incorporate both AGV and AMR technologies? Disclaimer: The opinions expressed by the hosts are personal opinions and not representative of the position of their employers on the discussed topics.

In this episode of Out of the Box, hosts Lynn and Margherita explore the intersection of innovation and sustainability within the logistics sector with Timo Landener, Innovation Manager at Körber Supply Chain. Timo discusses the transformative impact of integrating sustainability in logistics from both economic and ethical perspectives, sharing insights from his extensive experience. Discover how sustainable practices not only align with but drive innovation, meeting both consumer expectations and regulatory demands. Timo delves into the challenges and opportunities of adopting sustainable technologies and how these can lead to significant cost savings and operational efficiencies. Tune in to gain a deeper understanding of why sustainability is a strategic advantage in today's business landscape. Disclaimer: The opinions expressed by the hosts are personal opinions and not representative of the position of their employers on the discussed topics.

In this episode of "Out of the Box," we're joined by Abby Justinger, Head of Partnerships at MasonHub and a member of "Women Who Logistic". Abby shares her unexpected journey into the logistics sector, starting in the startup scenes of Chicago and moving into a field that thrives on solving real-world problems—from ensuring timely deliveries to meeting the constant demand for innovation in supply chain management. Discover how Abby leverages her background in marketing to push for innovation and inclusivity in logistics, a field that she describes as perpetually evolving and challenging. From her first intriguing project that sparked her interest, to leading change and tackling industry-wide challenges without a playbook, Abby's story is a testament to the dynamic world of logistics today. Join us to explore the valuable insights and experiences that have shaped her leadership style, and her proactive efforts to enhance the visibility and attractiveness of logistics careers, especially to women and the next generation. Disclaimer: The opinions expressed by the hosts are personal opinions and not representative of the position of their employers on the discussed topics.

In the latest episode of "Out of the Box," hosts Pia and Margherita delve into the complexities of automation in manufacturing with Anders Fogelberg, co-founder of FlexQube. Anders shares insights on how FlexQube's AMRs and AGVs adapt to the evolving needs of manufacturing environments, differing significantly from warehousing solutions. The discussion focuses on the unique challenges of manufacturing automation, such as integrating diverse material handling solutions and the critical role of customized AGVs and AMRs in ensuring efficient production workflows. Tune in to understand the intricacies of automating manufacturing and how it compares to warehousing strategies. Disclaimer: The opinions expressed by the hosts are personal opinions and not representative of the position of their employers on the discussed topics.

In this episode of "Out of the Box," join hosts Margherita and Pia as they discuss the world of conveyor technology with Niels van den Boogert, General Manager for Conveying Solutions at Ammeraal Beltech. Niels shares insights from his journey through the evolving landscape of conveyors, from their simple historical applications to their critical role in modern manufacturing and logistics. Exploring strategic decisions around local production and the challenges of innovation in the conveyor industry, this episode also touches on the impact of global events like the COVID-19 pandemic on supply chains and industrial demands. Dive into a conversation that covers advanced technologies, sustainability, and the future of conveyors in a global economy. Disclaimer: The opinions expressed by the hosts are personal opinions and not representative of the position of their employers on the discussed topics.