Modern General Practice – Top tips for successful triage

This is an audio version of the requirement specification of the Accessible Information Standard. The document sets out what organisations have to do to meet this standard. A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/accessible-information-standard-requirements-dapb1605/#introduction If you have any questions regarding this episode please email us: [email protected]

This is an audio version of the Implementation Guide of the Accessible Information Standard. This document gives details to organisations on how to implement the standard. A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/accessible-information-standard-implementation-guidance/ If you have any questions regarding this episode please email us: [email protected]

This is an audio version of the Accessible Information Standard (AIS) Self Assessment Framework (SAF). This guidance sets out how organisations should complete the AIS SAF template. A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/accessible-information-standard-self-assessment-framework/ If you have any questions regarding this episode please email us: [email protected]

In this episode of the Transforming Primary Care podcast which concludes the second series, a panel of practising GPs discuss the management of long-term health conditions within primary care including cardiovascular disease, diabetes and chronic kidney disease. To give feedback on the Transforming Primary Care podcast please complete our survey before the end of June 2025. https://forms.office.com/Pages/ResponsePage.aspx?id=slTDN7CF9UeyIge0jXdO41foesjp0W1OnSDUaqCXHetUNjUwTzFGUExNTlFPRjhCOFZMU0U1RUEwSy4u A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/managing-long-term-health-conditions-within-primary-care/ If you have any questions regarding this episode please email us: [email protected]

In this episode of the Transforming Primary Care podcast, a panel of practising GPs including Dr Aarti Bansal co-founder of the Greener Practice network, discuss the practical steps general practice colleagues can take towards greener and better healthcare, which benefit patients, GP practice teams and the planet. For more information about Greener NHS visit: https://www.england.nhs.uk/north-east-yorkshire/our-work/greener-nhs/ For more information about Greener Practice visit: https://greenerpractice.co.uk/ A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/greener-general-practice-podcast-transcript/ If you have any questions regarding this episode please email us: [email protected]

A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/your-guide-to-nhs-breast-screening-audio/ If you have any questions regarding this episode please email us: [email protected]

In this podcast, Ricky Tenchavez shares his journey of implementing Scan4Safety at Doncaster and Bassetlaw NHS Trust. Discover how his clinical background and focus on staff engagement proved crucial to success, transforming initial resistance into enthusiastic adoption. Learn practical strategies for change management, from comprehensive staff training to building a champions network, and hear how the trust achieved rapid rollout across 28 theatres through effective communication and continuous support for staff. You can view some of the resources Ricky developed here https://scan4safety.nhs.uk/how-clinical-engagement-and-change-management-enabled-scan4safety-benefits-in-theatres-at-doncaster-and-bassetlaw-teaching-hospitals-nhs-foundation-trust/ Visit the Scan4Safety website https://scan4safety.nhs.uk/ A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/implementing-scan4safety-through-people-first-engagement/ If you have any questions regarding this episode please email us: [email protected]

In this episode of the Transforming Primary Care podcast, a panel of practising GPs including Dr Minal Bakhai, Director for Primary Care and Community Transformation and Improvement at NHS England, discuss how new digital triage techniques within the Modern General Practice model have made a huge difference to both practices and patients. For more information about Modern General Practice visit: https://www.england.nhs.uk/gp/national-general-practice-improvement-programme/modern-general-practice-model/ A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/modern-general-practice-top-tips-for-successful-triage/

Pharmacy First enables patients to be referred into community pharmacy for a minor illness or an urgent repeat medicine supply. It includes the supply of appropriate medicines for 7 common conditions including earache, sore throat, and urinary tract infections, aiming to address health issues before they get worse. Pharmacies also provide blood pressure checks and contraception services, which helps relieve pressure on general practice. In this episode, recorded in December 2024, a panel of community pharmacists discuss how the role of community pharmacy is developing after a new wave of a public awareness campaign highlighting some of these services has taken place. Are practices and patients now used to thinking ‘pharmacy first’ and what else could community pharmacy deliver for patients in the future? For more information about Pharmacy First visit: https://www.england.nhs.uk/primary-care/pharmacy/pharmacy-services/pharmacy-first/ For more information about the NHS Contraception Service visit: https://www.england.nhs.uk/primary-care/pharmacy/pharmacy-services/nhs-pharmacy-contraception-service/ A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/podcast-transcript-transforming-primary-care-nhs-community-pharmacy-services-what-are-the-benefits-for-practices-and-patients-and-how-could-they-evolve/ Contact us: [email protected]

NHS colleagues across the region are working hard to make it easier for people to access the care they need. In this episode of the Transforming Primary Care podcast series, we explore the role of digital technology in addressing health inequalities and improving health outcomes for underserved groups and communities A panel of health and care professionals join Rachel Johns deputy regional director of public health for NHS England and the Office for Health Improvement and Disparities for North East and Yorkshire to discuss the initiatives within primary care which aim to ensure everyone is able to access NHS services. This includes how colleagues are working with primary care teams to successfully navigate challenges such as higher levels of deprivation and lower literacy levels. For more information on NHS England’s work on addressing health inequalities visit https://www.england.nhs.uk/about/equality/equality-hub/national-healthcare-inequalities-improvement-programme/ For more information on the Transforming Primary Care podcast visit: https://www.england.nhs.uk/north-east-yorkshire/our-work/transforming-primary-care-podcast/ A transcript of this episode is available on our website - https://www.england.nhs.uk/long-read/podcast-addressing-health-inequalities-do-digital-technologies-make-the-difference/ Contact us: [email protected]