
How Nick Fairbairn and Andy Schonfeld Are Bringing Performance Marketing to Television
This week I had the chance to sit down with two fascinating guests who are at the forefront of bridging the worlds of digital performance marketing and traditional television advertising. Nick Fairbairn, VP of Growth Marketing at Chime, and Andy Schonfeld, CRO at Tatari, walked me through how they've transformed Chime from a pure digital-first, DTC neobank brand built on social and search into a sophisticated advertiser that runs television campaigns with the same performance mindset they apply to Meta and Google. Their partnership has evolved from small linear TV tests six years ago to a comprehensive full-funnel TV strategy that blends brand building with direct response metrics.
Nick and Andy shared incredible insights into the evolution of performance TV, from navigating the COVID-era inventory opportunities to understanding why linear TV still matters even as streaming dominates the conversation. They explained how Chime approaches television with a portfolio strategy, balancing premium reach moments like live sports with more targeted direct response placements, and why creative and media planning have become the "new targeting" in a world where precise one-to-one identification remains expensive and imperfect. We also dove into the challenges of measuring TV in a fragmented landscape, the role of AI-driven creative, and whether shoppable TV will actually move the needle or remain a marginal innovation.
Key Highlights
Here's a shorter version:
📺 From Walled Gardens to TV: Chime shifted from 80% Facebook/Google spend to treating TV as a performance channel, not just brand awareness.
🚀 COVID's Opportunity: The pandemic opened premium TV inventory at discounts as major advertisers exited, accelerating streaming adoption for performance marketers.
🎯 Performance TV Defined: Measuring full-funnel impact from awareness to account openings using spike attribution, MMM, and Tatari's platform.
⚡ Linear Still Works: Live sports and big moments deliver results at 75% off rate card for brands buying real-time through platforms like Tatari.
💰 The DR Valley of Death: Pure direct response TV hits limits, requiring investment in premium brand moments with longer attribution windows for growth.
🤖 AI and Creative Over Targeting: Paying 2-3x CPMs for precise targeting isn't worth it—creative and smart placement beat perfect identity resolution.
📱 Shoppable TV Reality: Interactive ads and QR codes show promise but remain marginal in business impact; AI-generated creative variations offer more upside.
Resources & Next Steps
🔗 Learn more about Chime
📊 Explore Tatari's performance TV platform
🎧 Subscribe to Next in Media on Apple Podcasts
YouTube Chapter Timestamps
00:00 Opening - Performance TV and Chime's evolution
00:55 Introducing Nick Fairbairn (VP Growth Marketing at Chime)
01:00 Introducing Andy Schonfeld (CRO at Tatari)
01:10 Chime's historic media mix - born on social and search
02:00 The classic DTC journey - 80% in Facebook and Google
02:20 Bringing a portfolio approach to acquisition
02:40 Meeting Tatari and starting the TV journey (2019)
03:00 Initial barriers - cost, creative, and optimization concerns
03:40 Running TV like Meta from day one
04:10 Linear focus in the early days (2016-2019)
04:40 Small doses of TV with incrementality and attribution
05:00 How COVID accelerated streaming adoption
05:40 Major brands exiting created inventory opportunities
06:00 Fire sale opportunities on premium inventory
06:30 Nick's resistance to streaming at first
07:00 The linear purist becomes a 50/50 believer
07:40 Defining performance in TV advertising
08:20 Full funnel measurement - awareness to enrollments
09:00 Getting efficient on walled gardens to fund brand TV
09:40 The DR valley of death explained
10:10 How performance TV measurement has evolved
11:00 Starting lower funnel, then expanding upward
11:40 The $10-15M threshold where DR hits limits
12:10 Going premium - live sports and big moments
12:40 The commitment required to unlock TV's power
13:10 TV driving IPOs and acquisitions
13:40 Helping startups scale through TV
14:00 The state of CTV today - better or more complex?
14:40 Linear vs streaming buying challenges
15:10 Cost prohibitive targeting on streaming
15:50 Creative differences between linear and streaming
16:20 What's missing - the dashboard fantasy
17:00 Why linear still matters - 50% of viewership
17:40 Yankees playoff game example - 75% discount
18:30 You can't buy big moments programmatically
19:10 Relationships still matter in TV buying
19:50 Programmatic CTV limitations
20:30 Media mix modeling and holistic measurement
21:30 Identity and targeting in TV - does it matter?
22:10 Creative as the new targeting
22:50 Why paying 2-3x CPM for precision isn't worth it
23:30 You can't measure it all - need multiple approaches
24:00 Shoppable TV and interactive ads - bullish or not?
24:40 QR codes and send-to-phone - still marginal
25:10 Pause ads opening new real estate
25:40 Amazon remote ads and early testing
26:00 Dynamic AI creative - 100 variations vs two
26:30 Local market creative optimization
27:00 Something's brewing with device and TV convergence
27:30 Wrap-up and thanks
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