Geoff Toffetti - CEO of Frontline Performance Group

Christoph Henkel has great affection for his other properties but converting a former mining village to Colorado’s luxury Dunton Hot Springs mountain retreat is something special.

Princess Noura bint Faisal Al Saud is putting Saudi fashion and the Kingdom’s hospitality on the world map.

As boss of Taj Umaid Bhawan Palace in Jodhpur, Manu Sharma is in the thick of India’s wedding activity

Arnaud Zannier started his own eponymous hotel company. What are the ongoing challenges?

Geoff Toffetti specialised in service – will he share secrets to success?

As always, words from Virtuoso wizard Matthew Upchurch are more than worth their weight in gold.

Mandarin Oriental Hotel Group CEO Laurent Kleitman may be new to luxury hospitality but he’s shaking it up fast, with style

The Corinthia London’s boss, Charlotte Weatherall, a sales and marketing superstar, magnificently manages a young family – and the forever-youthful luxury hotel

Timur Sentuerk is making the family-owned Doyle Collection into a force to be reckoned with

Great British Bakeoff star Prue Leith has strong views on how hotels can do even better.