Why detaching matters in sales and in life.

Inside Selling

Breaking a $18,000 Sculpture

Your self worth has nothing to do with metrics.

Here's a breakdown of a killer cold call I received from a real estate agent.

When someone shares something that's painful, resist the urge to give advice. Do this instead.

Why facts, logic and reason don't persuade.

An exercise I'm doing to rewire my brain to pay attention.

Why pitching backfires and what to do instead.

Thoughts on what to do when a prospect who expressed interest disappears.