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In their latest In the Loop podcast Niall Dickson and Roy Lilley grapple with the topic many believe is the Holy Grail of effective healthcare – integration. How do you create a system where physical and mental, hospital and community, health and social care services all collaborate effectively together in the interests of clients and patients rather than institutions or vested interests? Well one place in the world claims to have – at least for a while – cracked it – the Canterbury region of New Zealand. 

Niall and Roy’s guest in the former chief executive in Canterbury David Meates who, with his team, transformed health and care services between 2009 and 2020, and apparently created a single system which achieved so much of what everyone aspires to. That meant preventing unnecessary hospital admissions, enabling patients to be discharged effectively into the community, removing barriers between organisations and professions and much else. 

David’s recently published book with health strategist Caroline Gullery, One System: How relationships based on trust and a shared purpose transformed Canterbury's health system is coming out now in paperback and it argues that if introduced in the right way, the model works and, in spite of a political system that has sought to undermine it, David argues that it is still delivering real benefits for Canterbury residents. 

In the podcast Niall and Roy explore with David what really worked during those years and whether it was sustainable? And they probe why so many other healthcare systems, including Scotland, have tried and failed to replicate the Canterbury model. If you want to understand more about integration its potential and the obstacles to delivery, join Niall, Roy and David In the Loop wherever you listen to your podcasts.

 

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