Get A Shift On: Healthcare Career Change and Business Stories podcast

S1:E44 | Why Most Workplace Problems Are Communication Problems | Healthcare Careers, Leadership & Listening – Graham Coath

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Most workplace problems aren’t motivation problems.
They’re communication problems.


In this episode of Get A Shift On, David Birchmore speaks with communication strategist, LinkedIn trainer and podcast host Graham Coath about why organisations repeatedly misdiagnose the real issue inside teams.

From NHS-style hierarchy and structured communication to the messy reality of business, leadership and entrepreneurship, this conversation explores what actually happens when people stop assuming and start listening.

Graham explains why hearing and listening are completely different skills, why most CPD training fails, and how assumptions quietly destroy communication inside organisations.

The conversation also dives into:

  • Why communication should start with listening, not speaking

  • The biggest communication mistakes leaders make

  • Why assumptions break teams and businesses

  • How communication styles differ across industries

  • The rise of portfolio careers and career changes

  • Why imposter syndrome is often misunderstood

  • Emotional intelligence and leadership

  • The real risk of AI replacing thinking in communication

For healthcare professionals considering a move outside the system, this episode also explores how the communication skills developed in clinical environments translate into business, leadership and entrepreneurship.

If you’ve ever wondered why organisations struggle with engagement, leadership or change, this episode explains why the answer is often much simpler than people think.

Learn more about Graham Coath and his work:

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Chapters

00:00 The Essence of Communication

02:53 The Evolution of Marketing and Sales

05:40 Career Paths and Job Mobility

08:10 The Changing Landscape of Recruitment

10:54 The Future of Work and Self-Employment

13:18 Communication in the Digital Age

16:21 Understanding Neurodiversity in Communication

18:51 The Impact of COVID-19 on Communication

21:31 Disruption and Innovation in Business

24:13 Navigating Imposter Syndrome

32:56 Understanding Imposter Syndrome and Personal Growth

36:45 The Importance of Continuous Learning

41:51 Communication in Professional Development

47:11 Emotional Intelligence and Generational Differences

50:57 Transitioning Communication Skills Across Sectors

56:39 The Dangers of Assumptions in Communication

01:01:02 AI's Impact on Communication and Human Connection


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