
Artificial intelligence is moving faster in finance than almost anyone expected. An industry once known for slow adoption is now transforming into a real-time, AI-powered decision engine.
Seema Alexander and Chinmoy Bhatiya explore how AI is reshaping banking wealth management capital markets and enterprise operations from hyper personalized financial services to autonomous agents digital identity fraud detection and regulatory shifts as finance enters a new era of speed precision and intelligence.
AI is no longer an add-on for productivity.
It is becoming the operating system of modern finance.
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Over the next few years, financial institutions and leaders will have to decide:
-How far should AI go in moving money and making decisions?
-What happens when customers become agents instead of humans?
-How do banks balance personalization with privacy and consent?
-What risks emerge as AI automates transactions at scale?
-And how do regulated industries evolve without breaking trust?
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Timestamps-
00:00 – Intro: AI is reshaping finance fast
00:18 – Guest intro: Chinmoy Bashir (Capco)
01:40 – Why leaders must pay attention to AI
02:05 – Future of finance in 60 seconds
03:00 – AI use cases in banking today
05:00 – AI in call centers & self-service banking
06:09 – Agents, analytics & real-time feedback
08:39 – Payments, agents & AI-native banking
09:56 – Fraud, risk & new operating models
11:01 – Personalization using banking data
16:03 – AI + blockchain + graph data convergence
22:54 – AI in wealth management & advisors
26:14 – Why humans still matter in finance
29:11 – Capital markets & algorithmic trading
33:15 – CFO role transformation with AI
38:17 – Agent workflows vs autonomous agents
42:16 – Research agents & human-in-the-loop
48:26 – Bad actors, security & AI risks
53:08 – Shadow AI inside enterprises
59:28 – Regulation & global AI principles
01:06:08 – Budgets, pilots & AI-native strategy
01:12:15 – Startup opportunities in fintech
01:18:33 – Rapid fire insights
01:20:18 – Final thoughts & closing
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This is not about chatbots or surface-level automation.
It is about rebuilding financial systems for an AI-native world.
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So we explored:
-How AI is transforming banking into real-time decision engines
-Why personalization is shifting finance to a segment of one
-How agents will change payments, loans, and customer service
-Where regulation, governance, and guardrails must evolve
-Why AI-native fintech startups have a short but powerful window
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The hard truth: finance will not slowly adapt to AI. It will be rebuilt around it.
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