Engaging with CQC

Chris Dzikiti, Interim Chief Inspector of Healthcare, explores what our national inspection programme found in relation to healthcare inequalities, focusing on issues relating to race and ethnicity. He is joined by guests Paulette Lewis MBE, midwife, non-executive director, and President of the Caribbean Nurses and Midwives Association (UK), Benash Nazmeen, Assistant Professor of Midwifery, CQC specialist advisor, and Researcher and Director and Co-Founder of the Association of South Asian Midwives, and Nandi Simpson, Director: Implementation at the NHS Race and Health Observatory. Together, they discuss actions we can all take to creating a safe, inclusive workplace; the importance of capturing ethnicity data; and how we can facilitate positive change. They share examples of what they've seen working well, which we hope everyone can learn from, irrespective of your specialism or service.

In this episode, we reflect on our recent reports into oral health in care homes. We published 'Smiling matters: oral health care in care homes' in 2019, and followed up with a progress report in 2023. Reflecting on the findings of the reports, our guests discuss the importance of oral health; explore ways to improve the experience for people living in care homes; and talk through ways of creating better connections between dental professionals, commissioners, and care homes. Dr David Shiers, a guest in this episode, is an expert advisor to the NICE centre for guidelines and views expressed are personal and not those of NICE. Resources mentioned during the episode: The original smiling matters report: https://www.cqc.org.uk/publications/major-report/smiling-matters-oral-health-care-care-homes The smiling matters progress report: https://www.cqc.org.uk/publications/smiling-matters-oral-health-care-homes-progress-report Right to Smile statement: bit.ly/3nZCYeD CQC Dental mythbuster 40 - Caring for people with dementia in a dental practice: https://www.cqc.org.uk/guidance-providers/dentists/dental-mythbuster-40-caring-people-dementia CQC Dental mythbuster 24 - Medical resuscitation equipment for domiciliary dental care: https://www.cqc.org.uk/guidance-providers/dentists/dental-mythbuster-24-medical-resuscitation-equipment-domiciliary-dental Share your thoughts in our CitizenLab project: https://cqc.citizenlab.co/en-GB/projects/smiling-matters

In this podcast, Natalie Valios, Senior content editor at Community Care Inform, leads a question and answer session with Mary Cridge, Director of adult social care at the CQC, and Amanda Stride, Deputy director for delivery of local authority assessments. In this podcast, Mary and Amanda talk about local authority assessment testing, our longer term approach, how we’re talking to frontline staff and much more. This podcast is hosted by Community Care Inform which is a subscription website providing in-depth practice guidance, legal information and learning tools for people working in social care. The questions are their own, however, the answers reflect CQC’s latest updates around local authority assessment. Find out more about Community Care Inform https://adults.ccinform.co.uk/

In this episode Michael Dillon, Expert by Experience with Choice Support interviews Amanda Stride, Care Quality Commission’s (CQC) Deputy Director for the local authority assessment programme. They discuss CQC’s new role in assessing how local authorities fulfil their duties Under the Health and Social Care Act 2008 (as amended by the Health and Care Act 2022). It also focuses on what local authority assessment means for people who use services and experts by experience.

In this episode of CQC Connect we are joined by two providers, who talk to us about their experiences of being involved in CQC user research and engagement.

In this episode hear from CQC's Chris Day, Director of Engagement, Joyce Frederick, Director of Policy & Strategy and Mark Sutton, Chief Digital Officer. They discuss how CQC is realising it's strategic ambitions by developing a new regulatory approach, taking on new powers at a system level and improving how we collect and use data.

This podcast will focus on the local authority (LA) assessment test and learn activity we carried out at Manchester City Council and Hampshire County Councils including what to expect from LA assessment activity. In this episode, we are joined by Mary Cridge, Director of Adult Social Care, Laura Arnold, Adult Social Care Inspection Manager, Lella Andrews, Adult Social Care Inspection Manager and local authority representatives, Bernadette Enright, Executive Director of Adult Social Services, Manchester City Council and Jessica Hutchinson, Assistant Director – Learning Disabilities & Mental Health Services and Principal Social Worker, Hampshire County Council. The Health and Care Act 2022 gives CQC a role to review integrated care systems (ICS). It also gives CQC a new duty to assess how local authorities are meeting their social care duties under part 1 of the Care Act. These will allow us to look more effectively at how care provided in a local system is improving outcomes and reducing inequalities. You can also read our latest blog which updates more widely on how we have been developing and testing our approach to assessing local authorities and integrated care systems. https://carequalitycomm.medium.com/an-update-on-cqcs-development-of-its-approach-to-local-authority-and-integrated-care-system-6fe7eeb91a14

In this episode host Andy Ford, Deputy Director of Secondary and Specialist Care at CQC, is joined by Brendan Lloyd, CQC's National Professional Advisor for Ambulance Services, and Andy Swinburn, Director of Paramedicine at the Welsh Ambulance Service Trust. In the episode we discuss alternatives to the emergency department and the development of the paramedic profession.

In the first of two episodes focusing on urgent and emergency care, we are joined by Adrian Boyle, President of the Royal College of Emergency Medicine. Andy Ford, Deputy Director of Secondary and Specialist Care at CQC, talks to Adrian about the urgent and emergency care pathway and how this can be improved.

In this podcast, Debbie Ivanova, Director for People with Learning Disability and Autistic People, and Marie Cox, Hospitals Inspection Manager speak with Fiona one of our experts by experience about our report 'Who I Am Matters' and more broadly the experiences of people with a learning disability and autistic people in hospital. They discuss our findings in the report as well as discuss Fiona’s lived experience of accessing acute hospitals. You can read the report in full our website now. Listen to more podcasts from the CQC: https://soundcloud.com/carequalitycom... Find out more information about the CQC and how it regulates health and social care in England: https://www.cqc.org.uk/