Fixing Performance Reviews for the Field with Ryan Englin

Ryan Englin, founder of Core Matters and creator of the FieldCon software platform, returns to talk about the two things most construction leaders dodge: accountability and performance reviews. Ryan and Eric get practical about why these conversations feel so hard and how to make them routine. The short version. Accountability starts with a commitment the employee actually agreed to. The longer you wait to address a problem, the more painful it gets. And the annual review is the worst way to give feedback. In this episode: - Why you can't hold someone accountable to something they never committed to - The foreman story that shows how delay turns a small issue into a confrontation - Why focusing on the agreed outcome beats focusing on the person - How to redesign reviews around the gap between self-rating and manager-rating - Running reviews monthly or quarterly so nothing is ever a surprise   Connect with Ryan Englin:  Core Matters: corematters.com  FieldCon:  fieldcon.io  LinkedIn: www.linkedin.com/in/ryanenglin  Core Matters on LinkedIn: www.linkedin.com/company/corematters  

A superintendent's wife wakes up at 2 a.m. to find him pacing the bedroom for the third night straight. She tells him, "This isn't going to work. For anybody." That superintendent was Scott Borroughs, and the project was Deep Space, Epic Systems Systems850,000 square foot auditorium, built 80 feet down through limestone. Scott Borroughs is the Vice President of Field Operations at JP Cullen, a fifth-generation Wisconsin contractor. As general superintendent on Deep Space, he became the decision-making funnel that choked the project, then rebuilt the way he led. In this episode, we walk through how he did it, and how you can do the same without losing control of the work. What you'll learn: How to recognize when you've become the bottleneck on your own project The "banks of the river" framework: define the banks, let people flow between them How to step back from the weeds without feeling like you've stopped working What to do when your team solves a problem differently than you would How JP Cullen turned one project's lessons into ten company-wide SOPs Why you should never confuse activity with accomplishment   Connect with Scott Borroughs on LinkedIn: https://www.linkedin.com/in/scott-borroughs-63999a19 JP Cullen: https://jpcullen.com The Epic Systems Deep Space Auditorium project: https://jpcullen.com/portfolio/epic-deep-space-auditorium

You're a contractor, you're busy, and you're tired of LinkedIn consultants telling you that you'll be left behind if you don't embrace AI right now. Smart move to tune out the hype — but here's the catch: while you're waiting for the noise to die down, a few of your competitors are quietly using these tools to save hours every week. Not on flashy stuff. On the boring stuff. Meeting minutes, SOPs, pulling scope language out of a 200-page addendum. Dimitri Sidiropoulos is the Vice President of Delphi Plumbing and Heating, a heavy mechanical self-performing public works contractor in New York City. He's not a tech bro — he's a working contractor who decided to actually try ChatGPT for a year inside his construction company. In this conversation, Eric and Dimitri get into what works, what doesn't, where it saves him hours, where the proposal bot he tried to build had to be abandoned, and where that last 20% will nail you if you're not paying attention. If you've been waiting for someone to give you a no-hype, on-the-ground answer to "should I actually be using ChatGPT?" — grab a notepad. This is the conversation.   What you'll learn: Why the first move with AI isn't asking it to do work — it's letting it interview you How Dimitri spent three days in back-and-forth with ChatGPT to give it real context about his business The "Jarvis to Iron Man" framework: AI enhances the operator, it doesn't replace the brain Where ChatGPT shines: meeting minutes, SOPs, pulling scope from addenda, three/five/ten-year strategic planning Where it falls down: custom proposal bots, takeoffs of pipe and fittings, anything that depends on means and methods Why "80% of the way there in five minutes" beats "80% of the way there in a day and a half" How to ask AI for its sources so you can spot hallucinations early Why writing emails with AI can hurt the relationships you've built The first move on Monday morning if you're an AI-skeptic contractor   Connect with Dimitri Delphi Plumbing & Heating: www.delphiph.com Dimitri on LinkedIn: www.linkedin.com/in/dimitri-sidiropoulos-b4485190 Delphi on LinkedIn: www.linkedin.com/company/delphiph  

Every construction company answers to three masters. The bank. The bonding company. The taxman. Same financial statements, three different things they want from you. Kathe Barrington is a CPA who builds the construction accounting that bankers and bonding agents actually read. In Part 7 of our series, we work through how to stop being at the mercy of all three and get them working as one team.   What you'll learn: Why one set of books gets three different recommendations, and what to do about it How paying less tax can quietly shrink your bonding capacity Why bank and bonding both care about equity, retained earnings, and working capital How WIP accuracy and consistent margins build outside trust The one meeting almost no contractor runs, and why it changes everything Kathe Barrington is a CPA with 30+ years of experience, 20 focused on construction. Through KB CPA she is a fractional accounting resource for commercial GCs and specialty contractors that need construction-literate financial support without a full-time CFO or controller.   Connect with Kathe Barrington LinkedIn: https://www.linkedin.com/in/kathe-barrington-a6346337 Facebook: https://www.facebook.com/p/Kathe-Barrington-CPA-100072271041746 KB CPA: https://kbcpa.biz  

Prefabrication won't save your MEP company on its own. Run it wrong and it quietly bleeds you. In this episode, Jake Olsen, CEO of Stratus, explains how to make fab actually pay off. He's a structural engineer with more than twenty years in construction and construction tech, and he's blunt about where the money goes. In this conversation you'll learn: Why prefab is really a labor strategy, and how "geographic arbitrage" keeps your crews busy Why MEP fab is neither manufacturing nor field construction, and why that matters How overproducing and carrying too much work-in-progress strands your cash Where prefab actually gets won, and it's in preconstruction, not the shop The two biggest money-losers in any fab shop: material handling and rework If you run fabrication, or you're thinking about building a shop, this episode will change how you set your expectations. Connect with Jake Olsen: https://www.linkedin.com/in/mrjakeolsen/ Learn more about Stratus: https://www.stratus.build/  

Most construction owners think they have four exit options. Pass it to a kid. Sell to an employee. Sell to a competitor. Sell to private equity. The reality is harder. Private equity passes on most contractors. Competitors often aren't buying. That's why ESOPs are now the fastest-growing succession trend in construction. Kelly Finnell, CEO of EFS ESOP Consultants, has done 22 ESOPs for general and specialty contractors in recent years. In this episode, Kelly explains how the deal is actually structured, what the owner walks away with, and where most owners are wrong about "leaving money on the table." What you'll learn: Why construction is the fastest-growing industry for ESOPs in the country The three sources of capital that fund an ESOP: bank loan, seller note, excess cash How two contractors with $3M EBITDA sold for $25M to an ESOP after $12M offers from a strategic buyer Why an owner is not personally on the hook for the ESOP bank loan How to manage the repurchase obligation so it doesn't crush you in a down year The first two moves to make if you're 58 and seriously considering this path   Connect with Kelly Finnell on LinkedIn: https://www.linkedin.com/in/esopcoach/ Kelly's Website: www.execfin.com Kelly's Book, The ESOP Coach: https://www.amazon.com/ESOP-Coach-Ownership-Succession-Paperback/dp/B010CKUN9U National Center for Employee Ownership: https://www.nceo.org/ Free Succession Planning Guide: https://www.constructiongenius.com/free-succession-planning-guide

Sam Fertik went from running a 20-course tasting restaurant in Manhattan to building homes out of concrete and steel that he says last a thousand years. He's the CEO and Founder of Carbon Custom Builders. In this episode, Sam and Eric trace the chef-to-contractor journey and the one question that reshaped his whole business. Why are we still building houses the way we did in 1850? What you'll learn: What ICF (Insulated Concrete Forms) is and why it turns homebuilding into a repeatable science Why the average home lasts 30 years and how concrete-and-steel construction changes that How a chef's recipe mindset applies directly to running a construction company The "go to the biggest problem" lesson and why owners have to be both visionary and implementer Why Sam says sales is the one thing that kills a small business   Connect with Sam Fertik and Carbon Custom Builders: Website: https://www.carboncustombuilders.com/ LinkedIn: https://www.linkedin.com/in/sam-fertik/ Instagram: https://www.instagram.com/carboncustombuilders/  

Most contractors are stuck on the bid list and don't know it. They tell themselves they're a preferred contractor. The numbers say otherwise. In this episode, Matthew Neuberger of Neuberger and Company joins Eric to break down why business development inside most construction companies fails, and the simple system that fixes it. Matthew runs a Sandler training franchise focused on contractors, so he sees this every day. What you'll learn: Why 60 to 70 percent of a growing contractor's revenue comes from inbound calls, not bid invitations The three-part business development system: owner list, contact cadence, weekly review The four signals that tell you which owners belong on your list Why a CRM and a LinkedIn presence are not business development How to use Eric's EAR framework to make BD accountability stick Matthew is offering a free business development assessment that pinpoints where your process is leaking revenue. Free Assessment: https://neuberger-sandler-22152421.hs-sites.com/tcc-eval-form Connect with Matthew Neuberger on LinkedIn: https://www.linkedin.com/in/neubergerco/  

How's your backlog right now? In Part 6 of the Construction Accounting Series, Eric sits down again with CPA Kathe Barrington to unpack what backlog really is, and what it isn't. They dig into why committed-but-unstarted jobs belong on your WIP the day you're awarded, how to use backlog to forecast labor, equipment, and cash, and why a backlog that looks great in aggregate can still leave you with a nine-month hole in the schedule. Kathe lays out the ideal backlog-to-revenue ratio, the red flag of growing backlog with compressing gross profit, how client and project-type concentration creates fragility, and who needs to be in the room for the monthly backlog review. If you want backlog to function as a real planning tool, not a vanity number. This conversation is the blueprint. What You'll Learn What backlog actually is - remaining contract, remaining cost, and remaining gross profit to complete Why letters of intent and verbal awards should NOT count as backlog Why unstarted-but-committed jobs belong on your WIP the day you're awarded (and what bank & bonding are looking for) How to translate a WIP snapshot into a month-by-month forecast of labor, equipment, and cash How far out you should be forecasting labor (hint: 6–12 months minimum) The ideal backlog-to-revenue ratio - and why 3–6 months makes Kathe nervous How backlog profiles differ between GCs and subs, and what that means for planning The aggregate-number trap: why jobs bunched up at the same finish line signal trouble When you can tighten margins as you scale - and when compressing gross profit becomes dangerous Client and project-type concentration risk - diversification as insurance How often to review backlog (monthly, with the financials) and who belongs in the room The questions that should drive the conversation beyond the numbers How to use backlog data when the market shifts - lessons from 2008 and COVID The three questions Kathe asks first when she takes on a new client's books   Connect with Kathe LinkedIn: Kathe Barrington, KB CPA Facebook: Kathe Barrington / KB CPA   The Construction Accounting Series with Kathe Barrington This is Part 6 of an ongoing series. Catch up on the full run: Part 1 — Ep. 357: WIP Reports Made Simple: The Key to Stopping Hidden Job Losses Part 2 — Ep. 359: How to Use Your WIP to Protect Cash and Grow Profitability Part 3 — Ep. 364: Why the Field and Accounting Are Both Right (Physical Progress vs. Financial Reporting) Part 4 — Ep. 368: Underbillings Bad. Overbillings Better: The Cash Flow Truth Construction Owners Can't Ignore Part 5 — Ep. 377: Why Your Jobs Look More Profitable Than They Are: Indirect Allocations and Overhead in Construction  

Your meeting transcripts are the most valuable data set your company throws away. This is ChatGPT 201, part two of our AI for construction companies series with Dylan Davis, AI consultant and coach and my collaborator on the Construction Genius GPT course. We take one task every contractor has, the meeting follow-up email, and turn it into a repeatable AI workflow you can run every week. What you'll learn: What makes an AI workflow instead of a one-off prompt How to find your best automation targets inside the bid, the build, and the bill How to teach ChatGPT your writing style with three to five sample emails How to make the AI grade its own work before you see it Why you should let the AI write the prompt, and how projects make it repeatable What to do when the output is bad (hint: it's your fault)   Get on the waitlist for the Construction Genius GPT Course: https://ericanderton.activehosted.com/f/255 Connect with Dylan Davis: https://www.linkedin.com/in/dylantdavis/ Dylan's YouTube Channel: https://www.youtube.com/@dylandavisAI