Shaping The Customer Experience Post - Covid

For this week's Better Managers Briefing, we are joined by Founding Partner & CEO of The Brooklyn Brothers and Women In Advertising & Communications President, Jackie Stevenson. Today CMI CEO, Ann Francke, and Jackie will be exploring campaigning for the UK government to reinstate Gender Pay Gap reporting and the work of WACL, the industry networking organisation that seeks to bring together the most senior female leaders in marketing and communications. Find out more about CMI and the community of managers and leaders: https://mgrs.uk/BMB​​ Find out about Jackie & the work of WACL: https://mgrs.uk/3qt The latest on the Gender Pay Gap Reporting: https://mgrs.uk/3qu

For this week's Better Managers Briefing, we are joined by Baback Yazdani, Executive Dean of The Nottingham Business School at Nottingham Trent University, the UK's 4th largest business school. We will be exploring with Baback, the many benefits of personal development through Chartership and building back better with the Governments Help to Grow Initiative. Find out more about CMI and the community of managers and leaders: https://mgrs.uk/BMB More about the Help to Grow Initiative: https://mgrs.uk/3pB

For this week's Better Managers Briefing, we are joined by Jo Causon, strategic leader with over 20 years of experience within the commercial and not-for-profit sectors. Jo is the CEO at The Institute of Customer Service. We will be exploring: Shaping the customer experience post-Covid. Find out more about CMI and the community of managers and leaders: https://mgrs.uk/3ed

For this week's Better Managers Briefing, we are joined by special guests, Patrick Dunne, award-winning author, Chair of Boardelta, ESSA & EY Foundation, Founder of Warwick in Africa and Trustee & Chair of the Oversight Board At CMI, and Gerry Pennell, Independent Advisor and Non-Executive, including a member of ChMC Client Panel. We will be exploring: The Chartered Management Consultant Client Panel. Find out more about CMI and the Chartered Management Consultant Award: https://mgrs.uk/3nU Hear from those who have been through the process & join us at our upcoming Chartered Management Consultant Masterclass: https://mgrs.uk/3nV

For this week's Better Managers Briefing, we are joined by Gill Whitty-Collins, Consultant, Board Member, Executive Coach, and Author of 'Why Men Win at Work'. We will be exploring with Gill, the contents of her latest publication and gender equality in the workplace. Find out more about CMI and the community of managers and leaders: https://mgrs.uk/BMB​​ Find out more about Gill & the contents of 'Why Men Win at Work': https://mgrs.uk/3ni

For this week's Better Managers Briefing, we are joined by Helen Tupper, Co-Founder, and CEO of Amazing If an award-winning career development company with the ambition to democratise career development. Helen also co-hosts one of the UK’s no.1 careers podcast, Squiggly Careers, and is author of The Sunday Times Number One Business Bestseller 'The Squiggly Career'. We will be exploring Squiggly Careers and coaching. Find out more about CMI and the community of managers and leaders: https://mgrs.uk/3ed