Transcript -- Looking at the operations of budget airline BMI baby.

Business operations - for iPod/iPhone

Transcript -- BMI Baby: business model

Business operations

Transcript -- A short introduction to this album.

Transcript -- Business operations

How outsourcing can reduce costs and the importance of teamwork

BMI Baby: Outsourcing and cost management

Transcript -- How outsourcing can reduce costs and the importance of teamwork

Transcript -- BMI Baby: Outsourcing and cost management

Looking at the operations of budget airline BMI baby.

BMI Baby: business model

Managing a general practice in the UK and the importance of a business approach within the NHS

Elm Surgery: a surgery as a small business

Transcript -- Managing a general practice in the UK and the importance of a business approach within the NHS

Transcript -- Elm Surgery: a surgery as a small business

The response of the doctors' surgery to greater demands from their patients

Elm Sugery: Staffing

Transcript -- The response of the doctors' surgery to greater demands from their patients

Transcript -- Elm Sugery: Staffing

Education

This series of tracks examines the operations management in four service industries. Each has unique problems associated with their sector but they all have operational processes to ensure smooth delivery of their product. Material is taken from The Open University Course T883 Business operations: delivering value.