671: Best Questions for Employee Reviews, with Kati Whitledge

In this episode, Kati Whitledge explores the classic "glass half full or half empty" mindset and what it means for salon owners navigating real business challenges. She shares how leaders can shift their perspective from focusing on what's missing to recognizing the opportunities, relationships, and resources already in front of them. Drawing from her own experience with team turnover and business changes, Kati encourages owners to take action with what they have while staying committed to growth and innovation. This conversation is a powerful reminder that optimism, resourcefulness, and faith-filled leadership can turn even difficult seasons into opportunities to build a stronger salon.   WATCH ON YOUTUBE: https://youtu.be/phGftLoBeBk GET MY BOOK! From First Date to Forever; How to Market Like A Matchmaker: https://joinmya.com/from-first-date-to-forever-book    POWERED BY:  JOIN mya! joinmya.com   LET'S CONNECT! BTT Instagram: https://www.instagram.com/beyondthetechnique MYA Instagram: https://www.instagram.com/join_mya/    FOLLOW KATI WHITLEDGE Instagram: https://www.instagram.com/katiwhitledge/ Get my favorite bio-hacking products: CLICK HERE   SPONSORS Join the PBA: https://www.probeauty.org/

In this special episode of Beyond The Technique, Kati Whitledge sits down with a very familiar guest—her husband, Anson Whitledge, VP of Operations at Inspired Enterprises—to share the unexpected journey that led him from electrical engineering and tech startups into the beauty industry. Anson opens up about growing up in rural Wisconsin, building early businesses in video production, and developing a deep passion for technology, systems, and now AI. Together, they share the behind-the-scenes story of how a chance salon visit (and an accidental bald spot!) sparked both a relationship and a business partnership. The conversation also dives into Anson's bold decision to leave a stable corporate career to help Kati grow their salon and technology ventures—just months before the pandemic reshaped everything. Salon and spa owners will walk away with insights on resilience, partnership in business, and the power of combining technology, systems, and leadership to build something meaningful.   WATCH ON YOUTUBE: https://youtu.be/YE1f1eD5ezQ   GET MY BOOK! From First Date to Forever; How to Market Like A Matchmaker: https://joinmya.com/from-first-date-to-forever-book    POWERED BY:  JOIN mya! joinmya.com   LET'S CONNECT! BTT Instagram: https://www.instagram.com/beyondthetechnique MYA Instagram: https://www.instagram.com/join_mya/    FOLLOW KATI WHITLEDGE Instagram: https://www.instagram.com/katiwhitledge/ Get my favorite bio-hacking products: CLICK HERE   SPONSORS Join the PBA: https://www.probeauty.org/

In this episode, Kati Whitledge walks salon and spa owners through a modern, self-guided performance review process that empowers team members to assess their growth, goals, and impact. She shares how combining honest feedback, culture ratings, and clear review questions creates stronger alignment, better communication, and more meaningful development conversations. Kati also explains how understanding love languages at work and personalizing education plans helps leaders support their teams without burning them out. You'll hear how mentorship recognition, engagement surveys, and thoughtful follow-ups can dramatically boost morale and retention. This episode is a practical blueprint for building a healthier, more growth-focused salon culture through intentional leadership and better reviews.   WATCH ON YOUTUBE: https://youtu.be/AsAvgPIBUb8   GET MY BOOK! From First Date to Forever; How to Market Like A Matchmaker: https://joinmya.com/from-first-date-to-forever-book    POWERED BY:  JOIN mya! joinmya.com   LET'S CONNECT! BTT Instagram: https://www.instagram.com/beyondthetechnique MYA Instagram: https://www.instagram.com/join_mya/    FOLLOW KATI WHITLEDGE Instagram: https://www.instagram.com/katiwhitledge/ Get my favorite bio-hacking products: CLICK HERE   SPONSORS Join the PBA: https://www.probeauty.org/

In this powerful conversation, Kati sits down with third-generation cosmetologist and multi-location salon owner Rachel Thomas to unpack the real gap between salon owners and stylists—and why so many businesses struggle to become truly profitable. Rachel shares her raw journey through personal loss, financial hardship, and a near-death experience that forced her to rebuild her salon and her life with intention. Rachel challenges common industry beliefs about commission, rental, and hybrid models while exploring what it takes to create a high-ticket, high-margin salon built for longevity. Rachel reveals how mindset, KPIs, and luxury service positioning transformed her business and led her into coaching other owners through BYOB. This episode is a wake-up call for leaders ready to stop surviving and start building a salon that creates real wealth, opportunity, and freedom. WATCH ON YOUTUBE: https://youtu.be/MToHXLR4sIw   GET MY BOOK! From First Date to Forever; How to Market Like A Matchmaker: https://joinmya.com/from-first-date-to-forever-book    POWERED BY:  JOIN mya! joinmya.com   FOLLOW RACHEL PAIGE! Instagram: https://www.instagram.com/rachelpaigexo/    LET'S CONNECT! BTT Instagram: https://www.instagram.com/beyondthetechnique MYA Instagram: https://www.instagram.com/join_mya/    FOLLOW KATI WHITLEDGE Instagram: https://www.instagram.com/katiwhitledge/ Get my favorite bio-hacking products: CLICK HERE   SPONSORS Join the PBA: https://www.probeauty.org/

There's hidden cost to making assumptions. Today, you'll hear how making assumptions will literally cost you financially, it will cost you time and resources, and it will cost you trust and relationships. Your host, Kati Whitledge, shares real examples of how assumptions fail us and what key principles we can apply to our leadership, communication and business practices to ensure we have great outcomes and the team feels everyone is on the same page. Please share today's episode with industry leaders you work with and enjoy! WATCH ON YOUTUBE: https://youtu.be/mnd5BaCSL5U   GET MY BOOK! From First Date to Forever; How to Market Like A Matchmaker: https://joinmya.com/from-first-date-to-forever-book    POWERED BY:  JOIN mya! joinmya.com   LET'S CONNECT! BTT Instagram: https://www.instagram.com/beyondthetechnique MYA Instagram: https://www.instagram.com/join_mya/    FOLLOW KATI WHITLEDGE Instagram: https://www.instagram.com/katiwhitledge/ Get my favorite bio-hacking products: CLICK HERE   SPONSORS Join the PBA: https://www.probeauty.org/

In this episode, salon owner Jenny Jacome shares her honest journey of building a business that reflects her values, even when it meant making difficult decisions and standing firm in her vision. From navigating partnerships and hybrid salon models to launching a culture built on education and collaboration, Jenny reveals what she learned about leadership, boundaries, and trusting her instincts. She explains why clear agreements, structured onboarding, and unapologetic standards are essential for building a strong, aligned team. This conversation challenges owners to stop bending to every demand and instead design the salon they truly want to lead. If you've ever questioned whether you're allowed to stand your ground as a business owner, this episode will give you the confidence to do exactly that.   WATCH ON YOUTUBE: https://youtu.be/106t0rUFiXQ   GET MY BOOK! From First Date to Forever; How to Market Like A Matchmaker: https://joinmya.com/from-first-date-to-forever-book    POWERED BY:  JOIN mya! joinmya.com   FOLLOW JENNY JACOME Instagram: https://www.instagram.com/jenny_theartistcollectivesalon/    LET'S CONNECT! BTT Instagram: https://www.instagram.com/beyondthetechnique MYA Instagram: https://www.instagram.com/join_mya/    FOLLOW KATI WHITLEDGE Instagram: https://www.instagram.com/katiwhitledge/ Get my favorite bio-hacking products: CLICK HERE   SPONSORS Join the PBA: https://www.probeauty.org/

In this episode, Kati challenges leaders to start building environments and relationships that raise their standards. She explains why goals may get you started, but standards are what actually shape your daily decisions and long-term results. You'll learn how surrounding yourself with high performers can accelerate your growth, sharpen your thinking, and create a healthy pressure to execute at a higher level. Kati shares powerful stories about mentorship, proximity, and why one right relationship can collapse time and multiply opportunity. If you're serious about growing faster, building smarter teams, and becoming the kind of leader high performers want to follow, this episode will raise the bar for how you think, choose, and lead. WATCH ON YOUTUBE: https://youtu.be/ocHrdaOkEjI   GET MY BOOK! From First Date to Forever; How to Market Like A Matchmaker: https://joinmya.com/from-first-date-to-forever-book    POWERED BY:  JOIN mya! joinmya.com   LET'S CONNECT! BTT Instagram: https://www.instagram.com/beyondthetechnique MYA Instagram: https://www.instagram.com/join_mya/    FOLLOW KATI WHITLEDGE Instagram: https://www.instagram.com/katiwhitledge/ Get my favorite bio-hacking products: CLICK HERE   SPONSORS Join the PBA: https://www.probeauty.org/

Salon and spa leaders, this episode explores what the 2026 Hybrid Salon really looks like and why so many owners are rethinking traditional commission-only models. Michelle shares her real journey of evolving from a large employee-based salon to a thriving hybrid space that blends commission stylists with renters — while protecting culture, standards, and education. You'll hear practical strategies for hiring, onboarding, pricing rent, and managing shared logistics so hybrid models feel collaborative instead of chaotic. The conversation breaks down how transparency, mentorship, and structured systems create opportunity for stylists without sacrificing leadership or brand identity. If you're wondering how to future-proof your salon, attract high performers, and design a model that gives both owners and providers more freedom, this episode gives you a clear blueprint. WATCH ON YOUTUBE: https://youtu.be/2lnJwJXLNJs   GET MY BOOK! From First Date to Forever; How to Market Like A Matchmaker: https://joinmya.com/from-first-date-to-forever-book    POWERED BY:  JOIN mya! joinmya.com   FOLLOW MICHELLE SENOUR Instagram: https://www.instagram.com/beautyby_michellesenour/    LET'S CONNECT! BTT Instagram: https://www.instagram.com/beyondthetechnique MYA Instagram: https://www.instagram.com/join_mya/    FOLLOW KATI WHITLEDGE Instagram: https://www.instagram.com/katiwhitledge/ Get my favorite bio-hacking products: CLICK HERE   SPONSORS Join the PBA: https://www.probeauty.org/

In this powerful episode, Kati challenges leaders to get radically clear about what they actually want, and why clarity is the first step to creating the life they've always imagined. She explains how your brain's reticular activating system works, why your environment and media consumption matter, and how visualization and identity shifts accelerate real change. Kati shares her personal story of transformation, revealing why lasting results don't come from quick fixes, but from deciding who you are and showing up as that person daily. If you're ready to stop starting over, set better boundaries, and finally follow through long enough to see real results, this episode will reset how you think about goals, growth, and perseverance. WATCH ON YOUTUBE: https://youtu.be/rDJf0xIummQ   GET MY BOOK! From First Date to Forever; How to Market Like A Matchmaker: https://joinmya.com/from-first-date-to-forever-book    POWERED BY:  JOIN mya! joinmya.com   LET'S CONNECT! BTT Instagram: https://www.instagram.com/beyondthetechnique MYA Instagram: https://www.instagram.com/join_mya/    FOLLOW KATI WHITLEDGE Instagram: https://www.instagram.com/katiwhitledge/ Get my favorite bio-hacking products: CLICK HERE   SPONSORS Join the PBA: https://www.probeauty.org/

Today we sit down with Allison Moncheck—award-winning hairstylist, educator, and owner of Unorthodox Salon—to unpack what it really means to build a career by doing things differently. Allison shares her unconventional journey from teenage cosmetologist to school counselor and back into the salon world, ultimately building a thriving business that prioritizes people over polish. You'll hear how she grew from a two-chair "baby salon" into a multi-chair concept, launched a suite rental model, and created a viral Head Spa experience—all while staying true to her values. As a self-described introvert, Allison opens up about stepping outside her comfort zone, building a strong team culture, and defining success without comparing herself to others on social media. This episode is a must-listen for salon owners and stylists who want permission—and practical inspiration—to build a business that's truly their own. WATCH ON YOUTUBE: https://youtu.be/SYbj8Xww4DI   GET MY BOOK! From First Date to Forever; How to Market Like A Matchmaker: https://joinmya.com/from-first-date-to-forever-book    POWERED BY:  JOIN mya! joinmya.com   FOLLOW ALLISON MONCHECK Instagram: https://www.instagram.com/theunorthodoxstylist/    LET'S CONNECT! BTT Instagram: https://www.instagram.com/beyondthetechnique MYA Instagram: https://www.instagram.com/join_mya/    FOLLOW KATI WHITLEDGE Instagram: https://www.instagram.com/katiwhitledge/ Get my favorite bio-hacking products: CLICK HERE   SPONSORS Join the PBA: https://www.probeauty.org/