"When an aeroplane crashes, everybody — including the pilot — dies. But when a healthcare worker makes a mistake, it's only the patient who dies."
It's with this sobering thought that we introduce Dr John Roos on the latest episode of the badEM podcast. John is a specialist anaesthetist at Mitchells Plain Hospital who has spent much of his career studying how mistakes happen — and how to stop them.
We explore Crew Resource Management (CRM) — a concept born in aviation that aims to reduce the human factors behind negative outcomes. From communication, to leadership and followership, to fatigue and burnout, we cover a lot of ground.
John has shaped countless minds over his long and winding career, and his wisdom shines through in this conversation.
Find info about his course "Human Factors Masterclass" - by emailing [email protected]
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