702: Meeting Supply Chain Volatility with Agility and Resilience w/ Frank McKay
“You have to make investments in your supplier network if you want to be successful. The old days of ‘I have to win, and you have to lose’ are gone. We are so transparent. We are using technology. Relationships are key.” - Frank McKay, Chief Supply Chain & Procurement Officer, Jabil
In 2023, Jabil conducted a 2023 Supply Chain Survey in collaboration with SIS International Research. In this episode, Philip Ideson sits down with Frank McKay, Chief Supply Chain & Procurement Officer at Jabil to discuss the results, which pinpointed things like cost reduction, customer satisfaction, communication, and visibility as some of procurement’s top-of-mind challenges.
In addition to sharing his own experiences as a practitioner for over 25 years, Frank also discusses his perspective on the evolving role of procurement and how they can better reduce supply chain operational costs, as well as how Chief Supply Chain Officers should be adjusting their strategies in response to rapidly shifting global supply chain dynamics and volatility.
In the episode, they also explore:
- How procurement should be integrating AI and machine learning technologies into their processes to elevate their function and drive greater impact
- The complex nature of managing global supply chains and how to meet these challenges
- How procurement can help build more resilient supply chains that can adapt to geopolitical tensions, market volatility, and rapid technological advancements
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