99. Master Behavioural Interviews: Storytelling Using A Story Toolbox, STAR Method, & More

Inclusivity is an essential part of leadership. But how do you ACTUALLY be inclusive in your day-to-day life, as a leader? In this episode, Michel shares 5 tips on how to help people feel included in social settings, particularly in conversations, to help them feel seen and heard. At UpSkill, we are building a community of UpSkillers, learning and growing together.Please listen, subscribe and share!With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization. We offer corporate training, coaching, e-learning courses and consulting services for:Inclusive LeadershipDiversity, Equity & InclusionCommunicationSoft Skills Senior Leadership TrainingEmail us: [email protected] Learn more: www.upskillcommunity.com 

In this episode, we discussed why you should set a THEME instead of a New Year's resolution to achieve your goals in 2024. Michel shares reflections on her word for 2023 -- clarity. Flora shares her theme for 2024. UpSkillers share their stories about persistence, designing life systems, and getting set up for success in four easy steps.At UpSkill, we are building a community of UpSkillers, learning and growing together.Please listen, subscribe and share!With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization. We offer corporate training, coaching, e-learning courses and consulting services for:Inclusive LeadershipDiversity, Equity & InclusionCommunicationSoft Skills Senior Leadership TrainingEmail us: [email protected] Learn more: www.upskillcommunity.com 

This is a flashback of episode 64, published on January 22, 2023. It's a new year, new journey and new opportunities abound. Are you Set for Success?Step 1: Choose a theme for your year - a word or phrase.Make this year, a themed year for you. Choose a theme. That's going to make a big difference in your life. Whether that's a verb, that's going to tell you the action that you need to do. Whether that's an adjective, that's going to describe how you go about it, whether that's an outcome or a result that you're looking for in your life, whether that's a way that you want to show up. Whatever that is for you. No judgment. It's your word? Michel heard words like impact. Execute. Plan. Confidence. I heard words like self care, self assurance, emotional control. I heard phrases, like just do it. Get up and get out, go after it. Let's go. Step 2: To think about one activity. That you can do every day to support your word or phrase to honour your word or phrase. Step 3: Identify the resources you need to support you. This could be as simple as buying a journal or you may need a coach to support you.Step 4: Make sure there is a specific block of time in your calendar for the activities in step 2. Please go to UpSkillCommunity.com to review show notes and join a community of leaders devoted to UpSkilling.At UpSkill, we are building a community of UpSkillers, learning and growing together.Please listen, subscribe and share!With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization. We offer corporate training, coaching, e-learning courses and consulting services for:Inclusive LeadershipDiversity, Equity & InclusionCommunicationSoft Skills Senior Leadership TrainingEmail us: [email protected] Learn more: www.upskillcommunity.com 

This episode is about Ben the bottleneck leader.Ben handles all the clients and finds his work piling up, while the people he manages are sitting there twiddling their thumbs with no work to do. To make matters worse, all the clients come to Ben, not the people who are supposed to be managing the clients. What can Ben do? In this episode, we discuss...1. WHY IS THIS HAPPENING?- A lack of confidence in his team - The company is lacking a system, or not using their system. Ben IS the system2. PROBLEMS - ben’s mental health and Burnout - Being a people pleaser - Ego - Lack of trust in his team’s quality of work- Negative impact of the people he leads: feeling like they’re incompetent, they have no responsibility, thus it destroys their confidence 3. SOLUTIONS - How to bring the team back together- Effective team building - How to apologize to your team - Building a relationship with your team - Building a code of ethicsAt UpSkill, we are building a community of UpSkillers, learning and growing together.Please listen, subscribe and share!With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization. We offer corporate training, coaching, e-learning courses and consulting services for:Inclusive LeadershipDiversity, Equity & InclusionCommunicationSoft Skills Senior Leadership TrainingEmail us: [email protected] Learn more: www.upskillcommunity.com 

In this episode, Michel and  Upskillers delve into Adopting a System-Focused Approach to Life. Why do we need to laying a solid foundation in forming habits in our lives? Because they are the building blocks of every system.They share  insights about:The process of laying the groundwork for a successful system.The role of communication: Why everything revolves around effective communication.Habit Formation: The core of every successful system.At UpSkill, we are building a community of UpSkillers, learning and growing together.Please listen, subscribe and share!With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization. We offer corporate training, coaching, e-learning courses and consulting services for:Inclusive LeadershipDiversity, Equity & InclusionCommunicationSoft Skills Senior Leadership TrainingEmail us: [email protected] Learn more: www.upskillcommunity.com 

In this episode, Michel and UpSkillers discuss:Work-Life Integration vs. Work-Life Balance: The evolving concept of integrating work into life rather than trying to balance the two as separate entities.Managing Burnout: Identifying the signs of burnout, understanding its causes, and strategies to prevent or mitigate it.They offer key insights about:The role of accountability partners Mindfulness and ReflectionThe Role of Rest: Different ways to rest Resources and ToolsSetting Boundaries: both personal and professional The pros and cons of having a flexible work schedule, especially with the rise of remote work.Identity in the Modern Work Environment: How the blending of work and personal life might be affecting individuals' sense of self.The need to communicate expectations and feelings, both in the workplace and at home.How the pandemic has reshaped the work environment and its implications for individuals.Stress vs. Burnout: Differentiating between the symptoms of stress and the more severe state of burnout.At UpSkill, we are building a community of UpSkillers, learning and growing together.Please listen, subscribe and share!With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization. We offer corporate training, coaching, e-learning courses and consulting services for:Inclusive LeadershipDiversity, Equity & InclusionCommunicationSoft Skills Senior Leadership TrainingEmail us: [email protected] Learn more: www.upskillcommunity.com 

Mastering Behavioral Interviews: we dissect case study questions!In this episode, we provide sample answers, critique, and feedback for how to expertly answer challenging behavioral interview questions like: Think of a time where you demonstrated good communication skills?Tell me about a time when you had a disagreement with a team memberWhat sets you apart from other candidates applying for this role?At UpSkill, we are building a community of UpSkillers, learning and growing together.Please listen, subscribe and share!With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization. We offer corporate training, coaching, e-learning courses and consulting services for:Inclusive LeadershipDiversity, Equity & InclusionCommunicationSoft Skills Senior Leadership TrainingEmail us: [email protected] Learn more: www.upskillcommunity.com 

At UpSkill, we are building a community of UpSkillers, learning and growing together.Please listen, subscribe and share!With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization. We offer corporate training, coaching, e-learning courses and consulting services for:Inclusive LeadershipDiversity, Equity & InclusionCommunicationSoft Skills Senior Leadership TrainingEmail us: [email protected] Learn more: www.upskillcommunity.com 

This is Part two of Time Management 101 Q&A with Michel Shah, lead UpSkiller, president and founder of UpSkill:🕰 Key Takeaways : Understanding Discipline: Discipline is not about being iron-fisted or micromanagingAddress the common misunderstandings about disciplineDisclipline as a form of self-love and integrityUnderstanding oneself and managing time and activities effectivelyCollaborative Time Management: Time Management and Self-ManagementImportance of reflecting about your timeFostering independence rather than creating dependencyLearning to delegate and developing systems that allow for shared responsibilityParenting and Discipline:In parenting, discipline involves putting guardrails and teaching time management as a crucial skill, rather than enforcing strictness or micromanaging. At UpSkill, we are building a community of UpSkillers, learning and growing together.Please listen, subscribe and share!With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization. We offer corporate training, coaching, e-learning courses and consulting services for:Inclusive LeadershipDiversity, Equity & InclusionCommunicationSoft Skills Senior Leadership TrainingEmail us: [email protected] Learn more: www.upskillcommunity.com 

Time Management 101 Q&A with Michel Shah, lead UpSkiller, president and founder of UpSkill:🕰 Topics Covered: Juggling Multiple Responsibilities: Learn strategies to balance work, family, and multiple projects Eisenhower Matrix: The power of this prioritization tool The Driving 'Why': Explore how a clear understanding of your 'why' can guide decision-making, prioritization, and help in keeping the main thing the main thing.Clarity in Goals & ProcessesDefining Work-Life BalanceSMART Goals (refer to Episode 14): Uncover the essence of setting Specific, Measurable, Achievable, Relevant, and Time-bound goalsSystematic Approach: Learn about the integration of to-do lists, calendars, and other tools to outsource your brain and streamline your lifeAt UpSkill, we are building a community of UpSkillers, learning and growing together.Please listen, subscribe and share!With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization. We offer corporate training, coaching, e-learning courses and consulting services for:Inclusive LeadershipDiversity, Equity & InclusionCommunicationSoft Skills Senior Leadership TrainingEmail us: [email protected] Learn more: www.upskillcommunity.com