#135 - Conquering Imposter Syndrome While Building Skills and Confidence with Sue Musson

Ever felt like you’re the only one in the room who doesn’t quite belong, even though you’ve earned your seat a hundred times over? As a young woman navigating leadership roles in male-dominated industries, on a whole new continent, no less, Sue Musson quickly realized that confidence doesn’t always come easy, and it definitely isn’t always welcomed. Now a sought-after leadership consultant, coach, and the bestselling author of Firecracker Leadership, Sue has spent decades helping others untangle the messy mix of self-doubt, ambition, and perception that so many leaders face. From appointing judges in the UK to mentoring senior professionals, she’s seen just how common imposter syndrome really is, and why it’s time we stop treating it like a personal flaw. On this episode of The Workplace Communication Podcast, we’re diving into the complexities of imposter syndrome with Sue Musson. She challenges the narrative that confidence is arrogance and offers a refreshing, compassionate take on building real self-belief while still growing your skills. Join us as we reframe how we think about confidence, credibility, and what truly makes an effective leader. Leadership tips you won’t want to miss: 🎙️ Unpacking how confidence in women gets misread and what that reveals about workplace culture 🎙️ Identifying the hidden forms of imposter syndrome even in seasoned professionals 🎙️ Fostering environments that normalize vulnerability and growth 🎙️ Empowering yourself to challenge negative self-talk If you’re looking to build lasting confidence and lead with clarity, this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review.  🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Sue Musson’s contact information: Website Book LinkedIn Instagram Lindsay’s contact information:  To book a discovery call  E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn  Previous podcast episodes  

No matter where you are in the world, communication is at the heart of everything - how we lead, how we connect, and how we get things done. Yet even with the best intentions, misunderstandings still happen. Whether it’s a clash of communication styles, unspoken expectations, or deeply rooted behavioral habits, gaps can form in the most unexpected places which often leads to people talking at each other instead of with each other.    John Whitehead, Executive/Leadership Coach at JKWhitehead & Associates, spent over a decade helping senior and emerging leaders navigate the human side of communication. John’s work is deeply rooted in helping people untangle their thoughts, voice their ideas and discover powerful truths that drive personal and professional growth.    On this episode of The Workplace Communication Podcast, we’re talking with John Whitehead about how the gaps we experience between departments, cultures, personalities, or expectations, can quietly undermine leadership and collaboration, and how we can identify and overcome them.    Leadership tips you won’t want to miss:  🎙️ Exploring self-awareness as the first step to better communication 🎙️ Exploring how behavior and personality shape communication patterns 🎙️ Creating a psychologically safe space for open and honest dialogue  🎙️ Applying coaching and listening skills to promote inclusion and shared understanding   John Whitehead has been coaching senior and emerging leaders for over 10 years. John creates a space that allows clients to explore what’s going on in their heads, throwing ideas out into the open and together looking for those gems of truth. John's skillful questions, kindness and reflections have helped clients find paths through barriers in order to step closer to their goals.   If you’re looking to bridge communication gaps and strengthen your leadership presence, then this episode is for you!   If you’ve enjoyed this episode, please be sure to subscribe and leave a review.     🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/    For a full written transcript of the episode, please see the show notes at the link above.    John Whitehead’s contact information: Website Book LinkedIn YouTube Facebook Other   Lindsay’s contact information: To book a discovery call  E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn  Previous podcast episodes

Whether it’s a language barrier, a generational gap, cultural misunderstandings, or the invisible walls built by socioeconomic class, communication in today’s world can be complex and challenging. More often than not, miscommunication isn’t just about words; it’s about tone, context power dynamics, and the silent biases we carry.    In a setting with high-stakes such as healthcare, where an interaction could literally affect lives directly, bridging these gaps is very critical. Inspired by her mother - a dedicated doctor who served patients from all walks of life - Shweta Ramkumar learned that true connection in healthcare is more about meeting people where they are, listening deeply, and leading with compassion.   On this episode of The Workplace Communication Podcast, we’re talking with Shweta Ramkumar, a Communication Coach in the Healthcare Industry, about how meaningful communication is much more than just speaking the same language - it’s about connection, empathy, and understanding people’s lived experiences.    Leadership tips you won’t want to miss:  🎙️ Recognizing and navigating cultural nuances in patient care 🎙️ Building trust across class and language divides 🎙️ Adapting communication styles to serve both team dynamics and individual needs 🎙️ Cultivating empathy as a strategic leadership skill   Shweta Ramkumar helps healthcare professionals from English as a Second Language backgrounds to become more collaborative, influential and empathetic communicators. This will result in them building better relationships with patients & colleagues in addition to achieving workplace excellence and success.   If you’re looking to communicate more effectively and build bridges in a diverse healthcare environment, then this episode is for you!   If you’ve enjoyed this episode, please be sure to subscribe and leave a review.     🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/   For a full written transcript of the episode, please see the show notes at the link above.    Shweta Ramkumar’s contact information: LinkedIn YouTube   Lindsay’s contact information:  To book a discovery call  E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn  Previous podcast episodes  

For years, many companies have viewed worker wellbeing as an expense, but what if this mindset is holding them back from true success? According to Anant Nyshadham, Co-Founder and Chief Strategy Officer at Good Business Lab (GBL) and Associate Professor at the University of Michigan, building a good business is more than just the profits - it’s about creating meaningful change for both workers and companies.    Anant Nyshadham has spent his career proving that this vision isn’t just possible, but crucial. His groundbreaking research is challenging long-held beliefs that worker well-being is merely a cost, and instead, he’s demonstrating how it’s a key driver of business success.    On this episode of The Workplace Communication Podcast, we’re talking with Anant about how businesses can go beyond profits and actively invest in the wellbeing of their workers. Drawing from his extensive research, Anant delves into projects like soft skills training, worker voice technologies, and organizational policies that have driven better productivity and workplace dynamics. Join us as we learn how small changes in workplace practices can lead to big returns for both workers and businesses.   Leadership tips you won’t want to miss:  🎙️ Reframing worker well-being as an investment rather than a cost 🎙️ Implementing soft skills training to enhance worker engagement 🎙️ Promoting organizational policies and structures that foster equity and opportunity for frontline workers 🎙️ Encouraging cross-sector collaboration to boost business productivity and workers’ lives 🎙 Addressing cultural, gender, and hierarchical barriers to foster better communication and collaboration   Anant Nyshadham is the Co-Founder and Chief Strategy Officer at Good Business Lab (GBL), a nonprofit labor innovation lab that focuses on improving the lives of low-income workers, by using rigorous research to help businesses align their interests with workers' wellbeing. Anant is also an Associate Professor (with tenure) in the Business Economics and Public Policy Area of the Ross School of Business at the University of Michigan.   If you’re looking to build a business that’s not just good but also transformative, then this episode is for you!   If you’ve enjoyed this episode, please be sure to subscribe and leave a review.     🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/    For a full written transcript of the episode, please see the show notes at the link above.    Anant Nyshadham’s contact information: Website LinkedIn YouTube Twitter/X Instagram Other   Lindsay’s contact information: To book a discovery call  E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn  Previous podcast episodes  

Imagine navigating the world of leadership while juggling the weight of societal expectations, constantly being the reliable go-to person, yet feeling a disconnect between how confident you appear on the outside and how unsure you feel on the inside. For Sarah Schneider, this wasn’t just an occasional challenge - it was a recurring theme that inspired her to break free and redefine what it means to lead authentically.   Sarah Schneider, a Professionally Certified Executive Coach and Leadership Strategist, believes in helping leaders use their unique gifts to design their most compelling version of leadership. Her work empowers individuals to shed the masks shaped by societal norms, creating space for authenticity, curiosity, and a deeper connection between their inner and outer selves.    On this episode of The Workplace Communication Podcast, we’re talking with Sarah Schneider, Executive Coach and Leadership Strategist at Sarah Schneider & Co., about unleashing your authentic leadership and breaking free from societal expectations.   Leadership tips you won’t want to miss:  🎙️ Recognizing the disconnect between inner and outer confidence, and learning how to align them effectively 🎙️ Creating space for authenticity in high-pressure environments 🎙️ Peeling away societal expectations to uncover your authentic leadership identity 🎙️ Understanding the power of curiosity over the need to "know it all” 🎙️ Asking who you are shape-shifting for and why, to reclaim your true leadership style   Sarah Schneider (she/her) is a Professionally Certified Executive Coach & Leadership Strategist that works with leaders that are using their gifts for good, crafting their most compelling and rewarding version of leadership (& life). Because when you get to be the designer of your own leadership, you can reduce the toll leadership takes on you personally, amplify the impact you want to have (while rocking what makes you uniquely qualified for it), and … get back to enjoying yourself.    If you’re looking to break free from societal norms and lead with authenticity, then this episode is for you!   If you’ve enjoyed this episode, please be sure to subscribe and leave a review.     🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/    For a full written transcript of the episode, please see the show notes at the link above.    Sarah Schneider’s contact information: Website LinkedIn Instagram   Lindsay’s contact information: To book a discovery call  E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn  Previous podcast episodes  

Making a career change is no easy feat. But for Layne “The Auctionista,” it’s been nothing short of transformative. From a financial advisor to redefining the role of the charity auctioneer, Layne has built an incredible path that challenges industry norms and pushes boundaries.    Their story is a testament to the power of following your passion, embracing change, and creating your own path, even in the face of adversity. As a non-binary entrepreneur who’s raised over $45 million for charities across North America, Layne’s story is a powerful reminder of how career evolution can foster both personal and professional wellness.    On this episode of The Workplace Communication Podcast, we’re talking with Layne, CEO of The Auctionista and Creator of The IMPACT Workshop, about fostering wellness through career change. Layne’s career has been a journey of reinvention, from financial advisor to auctioneer, defying industry norms and redefining what it means to build a meaningful, impactful career. They’re sharing how embracing change, even in the most uncertain times, can lead to unparalleled wellness and success.   Leadership tips you won’t want to miss:  🎙️ Embracing change in your career as an opportunity and not a setback 🎙️ Prioritizing wellness by aligning your career with your values and personal sense of well-being 🎙️ Setting boundaries to enhance personal and professional wellness 🎙️ Building resilience by adapting to challenges and learning from them   Layne is a barrier-crushing, non-binary entrepreneur who blazed a trail in a male-dominated industry, Layne has redefined the role of the charity auctioneer. They are a thought-leader who continues to push the boundaries of what’s possible, through their witty, emotionally-charged storytelling that powers kindness, authenticity, empathy and inclusion.   An advocate for social impact, Layne’s work as The Auctionista has raised over $45 million for charity across North America and they have taken the stage over 1,500 times in just over a decade. In 2024, Layne launched The IMPACT Workshop; a learning series targeted to organizations which is focused on helping participants understand the concepts of gender identity through DEIB training.   If you’re looking to explore how career shifts can fuel both personal wellness and professional success, this episode is for you!   If you’ve enjoyed this episode, please be sure to subscribe and leave a review.     🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/    For a full written transcript of the episode, please see the show notes at the link above.    Layne’s contact information: Website https://canadianbusiness.com/ideas/dei-belonging/ https://open.spotify.com/playlist/2MiOe40gRXxKuTp6EgqRdu?si=88dfc4911aa44f7f    Lindsay’s contact information: To book a discovery call  E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn  Previous podcast episodes   #PersonalWellness #CareerReinvention #BecomeTheLeader #Podcast   ,Personalwellness  ,CareerReinvention ,Becometheleader   ,Podcast

2024 was a year that forced me to re-evaluate everything –personally and professionally.   Last year wasn’t just about running a business; it was about navigating grief, rebuilding purpose, and finding strength in moments when it felt impossible to move forward.   On this episode of The Workplace Communication Podcast, Lindsay shares a personal reflection on the challenges of navigating big life transitions, the connection between personal and business growth, and why slowing down doesn’t mean falling behind.   We’ll dive into how the transformative journey of the last year reshaped Lindsay’s perspective on both business and life, and how the lessons learned have guided her into a more intentional, focused 2025.    This episode wasn’t an easy one to record, but it was necessary. Listen in to learn more about how the past year has been filled with profound lessons, resilience, and reimaging what’s truly possible.    Leadership tips you won’t want to miss:  🎙️ Embracing capacity over hustle for sustainable progress 🎙️ Recognizing the importance of aligning with the right clients 🎙️ Building systems that reduce overwhelm and create focus 🎙️ Learning how personal growth drives business success   If you’re looking to move forward with renewed purpose and take meaningful steps toward your goals, then this episode is for you!   If you’ve enjoyed this episode, please be sure to subscribe and leave a review.     🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/    For a full written transcript of the episode, please see the show notes at the link above.    Lindsay’s contact information: To book a discovery call  E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn  Previous related episodes: #118 - Getting Real 2023: A Sneak Peek Behind the Scenes #123 – Life, Resilience, & Doing the Hard Things with Ashley Farrar

Being “one of the guys” has always been seen as an achievement. A recognition of having made it. Oftentimes, ‘guy’ related phrases are thrown around, with the assumption that the noun covers the entire gender spectrum, just like most dictionaries define it.    But just who are the guys?   And why are we all forced to fit in as "one of the guys"?   Emily Nichols, Chief Connection Officer at Connect Better Inc., is on a mission to challenge the status quo by educating us on the importance of using inclusive language in the workplace. Through her experiences in never being able to meet the "guy" criteria in male-dominated fields, Emily offers valuable insights into how our language and physical work environments can perpetuate gender inequities.   On this episode of The Workplace Communication Podcast, Emily shares her experiences and expertise on the changes we can all make in our use of language to foster a more equitable and supportive work environment.    Leadership tips you won’t want to miss:  🎙️ Embracing inclusive language to create a supportive work culture 🎙️ Recognizing and addressing microaggressions in everyday interactions 🎙️ Advocating for gender-neutral job company policies 🎙️ Fostering open dialogue about inclusion and diversity within your team   Speaking from the stage or the factory floor, Emily Nichols nudges technical people to embrace their human skills, so they can become better problem solvers, team players, and leaders.   If you’re looking to foster a more inclusive team while questioning the status quo, then this episode is for you!   If you’ve enjoyed this episode, please be sure to subscribe and leave a review.     🎧 Listen to the episode here: https://lindsaylapaquette.com/emily-nichols/   For a full written transcript of the episode, please see the show notes at the link above.    Emily Nichols’s contact information: Website LinkedIn YouTube Facebook Twitter/X Instagram My TEDx talk Recommended book    Lindsay’s contact information:  To book a discovery call  E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn  Previous podcast episodes  

From navigating a farm restaurant job as a teenager to leading soldiers in combat during his mid-20s with the British and Canadian armies, and eventually diving into the public service and corporate world, Phil Jewell has explored a multitude of leadership styles. Each chapter of his career has taught him something unique, forming the foundation of his belief in becoming an irrelevant leader.    After the pandemic, Phil took a step back to reassess his life’s purpose, combining insights from his diverse experiences as a soldier, restaurant worker, spouse, and father. This introspection led him to challenge conventional beliefs, as he discovered that true leadership is more focused on empowering others to make decisions and thrive independently.    On this episode of The Workplace Communication Podcast, we’re talking with Phil Jewell, Founder, Impact Leadership Development and Coaching at Impact Leadership about the concept of becoming an irrelevant leader. Phil explains how leaders can foster trust, delegation, and empowerment within their teams, ensuring that the team can thrive even in their absence.    Leadership tips you won’t want to miss:    🎙️ Embracing servant leadership by prioritizing the growth of your team   🎙️ Building trust and psychological safety to foster team autonomy   🎙️ Letting go of your ego to create space for your team to thrive   🎙️ Encouraging team accountability by supporting and trusting their decisions   Passionate lifelong learner with a focus on leadership. Drawing from diverse experiences including military leadership roles, academic instruction, and public service executive positions. Led soldiers in combat in my mid-twenties and served in leadership capacities in both the British and Canadian armies, engaging with various cultures worldwide. Acknowledging flaws, daily mistakes, and past failures, I am committed to giving back and sharing insights to help others learn from my experiences.   If you’re looking to explore the concept of irrelevance in leadership, then this episode is for you!   If you’ve enjoyed this episode, please be sure to subscribe and leave a review.     🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/    For a full written transcript of the episode, please see the show notes at the link above.    Phil Jewell’s contact information: Website LinkedIn YouTube Instagram   Lindsay’s contact information:  To book a discovery call  E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn  Previous podcast episodes  

Leading a team where the focus on humanity and results seamlessly coexists may seem like an unattainable goal, doesn't it? For many leaders, striking that balance between driving performance and prioritizing their team's well-being is a daily struggle. So, how can you keep your team productive and engaged without neglecting either aspect?   Pierre Battah, an award-winning author and workplace leadership specialist, steps into this delicate terrain, offering insights honed through years of experience. With a background encompassing HR management, consulting, and academia, Pierre focuses on bridging the gap between people management and achieving exceptional outcomes.   On this episode of The Workplace Communication Podcast, Pierre shares practical tips on how leaders can engage employees, maintain work-life balance, and achieve outstanding results without sacrificing one for the other. Join us as we explore strategies to foster a culture that values both people and results.   Leadership tips you won’t want to miss:    🎙️ Cultivating adaptability and resilience 🎙️ Recognizing and leveraging individual strengths 🎙️ Building strong relationships to enhance performance 🎙️ Implementing structured check-ins for better engagement   Pierre Battah is an award-winning author and workplace leadership specialist. He is a long-time workplace columnist for CBC/Radio-Canada, a TEDx presenter, a former senior manager in HR and was previously an associate professor in management at Mount Allison University.  Pierre holds an MBA and professional designations in HR, management consulting and as a professional speaker.  His book “Humanity at Work, Leading for Better Relationships and Results” won gold at the 2020 Nautilus Book Awards in the US. He recently received Rotary International’s highest distinction, the Paul Harris Award for outstanding contribution to the community.     If you’re looking to harmonize people management with achieving exceptional results, then this episode is for you!   If you’ve enjoyed this episode, please be sure to subscribe and leave a review.     🎧 Listen to the episode here: https://lindsaylapaquette.com/pierre-battah/    For a full written transcript of the episode, please see the show notes at the link above.    Pierre Battah’s contact information: Website Book LinkedIn   Lindsay’s contact information: To book a discovery call  E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn  Previous podcast episodes