Exploring 'Know, Decide, Act': A Framework for Empowering Change and Action with AI

"Leadership isn't just about technology – it's about people, trust and values." Natalie Probets and Wes Fagan continue their insightful conversation with May Lam, CIO at Australian Payments Plus – this time, diving into her leadership journey. We discuss the leadership mindset needed for today's digital landscape and how AI and rapid tech change impact decision-making. Tune in and learn why authenticity and trust drive successful teams!

May Lam, CIO at Australian Payments Plus, joins us in the new episode to unpack how AI and quantum computing are transforming payments, why trust and security are non-negotiable in digital finance and the risks and rewards of innovation in the payments landscape. Tune in now for valuable insights. 

In part two of our conversation with Keith B. Carter, we discuss how AI can support decision-making, creativity and innovation while keeping human intuition at the core. What are the risks of over-relying on automation and how can businesses stay competitive by investing in AI tailored to their needs? Tune in and find out! Interested in more Endava podcasts? Explore here.

AI is reshaping decision-making, but how can businesses and individuals navigate this transformation with confidence and purpose? How do we move from just knowing about AI to deciding and acting on it? This week, Keith B. Carter, author of "Know, Decide, Act", joins us to share a pragmatic approach to using AI effectively in work and life. Keith breaks down how AI can enhance decision-making while keeping human intuition and expertise at the center. Tune in now! Interested in more Endava podcasts? Explore here.  

The shift to digital banking has revolutionised how people manage their finances. Join us as Hisham Salama, Head of Bank Digital, Payments, and Transformation at USAA, explains this transformation through the lens of a financial organisation dedicated to serving the armed forces and their families. Discover how USAA harnesses technology to drive its digital evolution and enhance member engagement across its platforms and services. Tune in now! For more Endava podcasts, check out our website.

We hosted Hisham Salama, Head of Bank Digital, Payments, and Transformation at USAA, an organisation established over a century ago and dedicated to serving the military community. Together, we explore the unique nature of USAA, Hisham's journey to his current role, and the hobbies, perspectives and passions that shape his approach to innovation. Tune in to discover how USAA is driving digital transformation, merging military values, tradition and technology to serve military members and their families across the US.  For more podcasts from Endava, visit our website. 

This episode features insights from our client, @Lhasa Limited, as we dive into the future of ethical research, covering the global drive to reduce, refine and replace animal testing for human safety assessments.  Join us in part two of the conversation with Nik Marchetti, Head of Solutions, as we discuss the current landscape and how technology is paving the way for safer and more humane alternatives. Don't miss this insightful conversation – tune in now.  For more podcasts from Endava, visit our website. 

In this episode, we delve into the field of chemical safety as our guest, Nik Marchetti, Head of Solutions at Lhasa Limited, discusses the safety assessment that takes place before products like pharmaceuticals, cosmetics and food are made available to the public. Tune in to explore how the fusion of science, human insights and technology enhances this process. For more podcasts from Endava, visit our website. 

Not everything is an AI problem. In this episode, we delve into how adopting a strategic approach to AI can not only optimise your resources but also empower you to harness this technology effectively for the best results. Get inspired by insights from Purva Gupta, CEO and Co-Founder of LiIy AI, as in the second part of our conversation she illustrates how AI is transforming the retail industry and aligning with the delivery of human-centred solutions. Tune in now!  Looking for more industry-specific insights? Explore more Endava podcasts here.

Retailers strive to see through the customer's lens, but understanding and speaking their language can be a challenge. That's where AI steps in. In this episode, we explore with Purva Gupta, Co-Founder and CEO of Lily AI, how AI bridges the gap between retailers and customers. We dive into how AI helps align products with how customers search for them, accounting for the many variations defined by individual preferences and criteria. Tune into S05E03 for more insights!  Looking for more industry-specific insights? Explore more Endava podcasts here.