ENCORE: The Employee Experience: How to Map & Execute a Successful Journey

This is an encore podcast presentation previously aired on September 27th, 2024. In this episode, we dive into the complexities of compliance in today’s evolving world of work—specifically for businesses managing remote employees. From navigating the distinctions between exempt and non-exempt workers to ensuring fair time and pay practices, we’ll explore the key challenges and best practices that every employer should know. Our special guest, Jaime Lizotte from ComplyRight, brings her expertise in HR compliance to shed light on how organizations can streamline their processes while staying compliant. Whether you lead compliance efforts or simply oversee remote employees, this episode is packed with valuable insights to help you navigate today’s workforce with confidence. Tune in and join the conversation!

This is an encore podcast presentation previously aired on April 12th, 2024. The journey of a customer is undeniably important, but the employee experience is equally critical for a business's success. Research shows that focusing on the employee journey can directly impact customer satisfaction, driving growth and profitability. By mapping the employee experience, understanding their needs, and leveraging technology at crucial moments, businesses can enhance retention and productivity. Positive employee experiences lead to increased engagement, reduced turnover, and greater innovation—all contributing to a stronger bottom line. Investing in a thoughtful employee journey is not just good practice—it's a strategic move that attracts top talent and fosters a culture of creativity, ultimately propelling the organization toward success.

In this episode, we will discuss organizational culture, especially how technology plays an important role in the employee experience. We will explore how traditionally HR-owned programs such as recognition and rewards can become data repositories that create organizational culture maps, helping leaders reveal insights about their talent pool, cultural energizers, and more. Join us! 

This is an encore podcast presentation previously aired on January 6th, 2023. When your business is faced with a challenge, how do you respond? Do you crumble under the pressure, or do you find a way to overcome it? Resilience is key to success in any situation, and there are things you can do to make your business more resilient. By developing a positive attitude, being flexible, and having a strong support network, you can help your business weather any storm. In this podcast, we talk to Ronni Zehavi, Co-Founder and CEO of HiBob, about how businesses can remain steady and even grow during radical transformation and market disruption.

In this episode, we will unwrap the world of AI and Automation in Human Resources. There are numerous ways that AI can augment current processes, and we are here to unpack how it may upend particular elements of HR moving forward. This episode is sure to get you thinking about how you can save time and effort by embracing the new generation of HR Tech. Join us! 

This is an encore podcast presentation previously aired on February 9th, 2024. In this episode of the #WorkTrends Podcast, we explore how organizations can harness HR data to address pressing business challenges. Our conversation highlights the importance of starting with purpose-driven tools that align with specific business needs. We discuss how selecting the right technology, tailored to your data challenges, can help cut through the overwhelming volume of information and deliver actionable insights. From leveraging existing data sources to integrating advanced analytics, this episode offers practical strategies for building a data-driven foundation that supports informed decision-making. Our guest also delves into the evolving role of AI in HR technology and its potential to reduce manual processes while providing predictive insights for HR and business leaders. We examine common bottlenecks in data integration and how organizations can overcome these hurdles with flexibility and expert support.  Whether you're navigating core metrics like turnover and headcount or looking to merge historical and blended data for deeper insights, this episode provides a roadmap for leveraging HR analytics to drive meaningful outcomes.

This is an encore podcast presentation previously aired on September 8th, 2023. Have you ever had the privilege of working with a truly great manager? If so, you probably remember how rewarding that experience was. And it’s no coincidence—research shows just how profoundly managers shape our work lives. Consider these findings: Gallup reveals that managers are the single biggest influence on employee engagement and performance, accounting for 70% of the variance in team engagement. A Stanford study shows productivity can increase by up to 50% when employees transition from an average manager to an exceptional one. Better bosses also lead to higher retention rates. Yet, exceptional managers remain all too rare. But that’s something we can change. It starts with understanding what makes a manager someone people are eager to follow. In today’s episode of #WorkTrends, we’re diving into this topic with a management development expert to uncover the secrets to becoming the kind of leader every team deserves.

This is an encore podcast presentation previously aired on November 23rd, 2023. Workplace trust is the foundation of a thriving company culture, yet it often requires intentional focus to maintain and strengthen. Studies highlight its importance: Deloitte reports that trusted employees are 260% more motivated and 50% less likely to leave, while Gallup notes only 21% of U.S. employees strongly trust their leaders. With stakes higher than ever, leaders must actively nurture trust to boost satisfaction, engagement, and productivity. Join us on today’s #WorkTrends podcast to explore actionable ways to build and sustain trust in uncertain times.

In this episode, we are going to discuss HR’s role as a strategic partner in the C-Suite. While the conversation has changed over the years, vying for a seat “at the table” has been an ongoing challenge for HR leaders. We will dive into how to add value to executive-level conversations as well as reveal ways to ensure your team is up to the challenge. Join us! 

This is an encore podcast presentation previously aired on November 17th, 2023. Leaders, let me ask you two essential questions: 1) Is your organization truly fostering a positive employee experience? 2) Would your employees agree with that assessment? It’s understandable if you’re unsure. Many organizations are grappling with a significant disconnect between leadership perceptions and the realities employees face. Consider these insights: While 74% of executives surveyed by Gartner want employees to feel free to express themselves, only 56% of employees feel comfortable doing so. Similarly, 75% of leaders claim they consider employees’ perspectives in decision-making, yet only 47% of employees agree. This disparity is even starker among frontline workers, with half feeling expendable, only 30% feeling valued, and just 36% describing their work as a positive experience (O.C. Tanner). Bridging this divide is no small feat, especially as modern work culture continues to evolve. With shifting priorities and expectations, defining a positive employee experience has never been more challenging — or more crucial. Communication, recognition, and reinforcement are critical components, but they must be underpinned by a strong cultural commitment. Notably, 94% of executives and 88% of employees agree that a distinct culture centered on engagement and motivation is key to workforce and business success. So, how can leaders build and sustain a culture that truly elevates the employee experience? Join me as I unpack this question with an expert innovator on today’s #WorkTrends podcast!