SPOS #950 – Stephen Shapiro On How To Pivot In An Uncertain World

Welcome to episode #950 of Six Pixels of Separation - The ThinkersOne Podcast. Here it is: Six Pixels of Separation - The ThinkersOne Podcast - Episode #950. My good friend, Stephen Shapiro, is not one to take the standard approach to anything. As the former leader of Accenture’s business process reengineering practice, he realized that optimizing business efficiency was leading to layoffs - a direction he didn't want to pursue. So, instead of continuing on that path, Stephen pivoted. He built Accenture’s 20,000-person innovation practice and refocused his efforts on growth and job creation. From there, Stephen became a full-time speaker and author, helping organizations from 3M to Nike rethink how they tackle innovation. In our latest conversation (he has been on the show multiple times), Stephen shares insights from his new book, Pivotal - Creating Stability In An Uncertain World. It’s all about anchoring yourself in what shouldn’t change, even as everything else spins around. He likens it to a basketball pivot - one foot stays planted while the other moves, creating both stability and flexibility. Stephen argues that, too often, businesses are caught chasing the next shiny thing, while what truly matters gets neglected. Instead of scattering resources, Stephen suggests that organizations focus on deepening their core strengths and identifying their differentiators. It’s the planted foot - the foundation - that holds the key to long-term success. We also discuss the importance of creating a culture that supports slow, thoughtful innovation, rather than the kind of chaotic sprinting that leaves teams burned out. Companies like Apple are great examples, doubling down on services and ecosystems that reinforce their unique strengths. Stephen emphasized that the best innovation isn’t always fast - it’s about having the patience to focus on the right direction. He is also the author of many other books (here are two other that I love: Invisible Solutions, Best Practices Are Stupid) and his game, Personality Poker. Enjoy the conversation... Running time: 1:01:44. Hello from beautiful Montreal. Subscribe over at Apple Podcasts. Please visit and leave comments on the blog - Six Pixels of Separation. Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook. Check out ThinkersOne. or you can connect on LinkedIn. ...or on Twitter. Here is my conversation with Stephen Shapiro. Pivotal - Creating Stability In An Uncertain World. Invisible Solutions. Best Practices Are Stupid. Personality Poker. Follow Stephen on LinkedIn. Follow Stephen on YouTube. This week's music: David Usher 'St. Lawrence River'. Chapters: (00:00) - Introduction. (02:44) - Innovate Where You Differentiate. (05:29) - The Four Ds of Innovation. (10:37) - Navigating Trends and Placing Bets. (36:36) - The Role of Culture in Driving Innovation. (38:52) - The Importance of Slow Innovation. (49:49) - Embracing Distinctive, Desirable, and Durable Qualities.(52:29) - Creating Value and Delivering Memorable Experiences.

Welcome to episode #949 of Six Pixels of Separation - The ThinkersOne Podcast. Here it is: Six Pixels of Separation - The ThinkersOne Podcast - Episode #949. Stephanie Harrison, founder of The New Happy and author of New Happy - Getting Happiness Right In A World That's Got It Wrong, is flipping the happiness script. For years, we’ve been sold the idea that happiness comes from checking off the "big three" — wealth, fame, and power — and doing it all solo. But as Stephanie’s research shows, we’ve had it wrong. Real happiness? It’s not about the corner office or the number of zeroes in your bank account. It’s about something far more sustainable: helping others. In New Happy, Stephanie gets to the core of what’s holding us back from true fulfillment - those old myths that tell us we’re not good enough, that happiness is a prize only the elite get to win. Instead, she lays out a blueprint for living with purpose, using our unique talents to make a difference in the world. The best part? Her advice isn’t just feel-good fluff - it’s backed by a decade of research and wrapped up in beautifully designed illustrations that bring these life-changing concepts to light. Our conversation dives deep into why social media, for all its flaws, can still be a tool for connection - if we use it the right way. Stephanie’s insights on gratitude, personal gifts, and living authentically are spot on. She makes it clear: happiness isn’t a destination you reach by ticking off goals; it’s a byproduct of living in line with your values and making an impact on others. Stephanie’s message is refreshing, smart, and just the kind of advice leaders and individuals need these days. If you’ve ever wondered why happiness seems just out of reach, New Happy will show you a new way forward - one where you don’t have to sacrifice success to feel fulfilled. Enjoy the conversation...  Running time: 1:01:22. Hello from beautiful Montreal. Subscribe over at Apple Podcasts. Please visit and leave comments on the blog - Six Pixels of Separation. Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook. Check out ThinkersOne. or you can connect on LinkedIn. ...or on Twitter. Here is my conversation with Stephanie Harrison. New Happy - Getting Happiness Right In A World That's Got It Wrong. The New Happy. The New Happy Newsletter. New Happy Podcast. Follow Stephanie on Instagram. Follow Stephanie on YouTube. Follow Stephanie on LinkedIn. This week's music: David Usher 'St. Lawrence River'. Chapters: 00:00 - Redefining Happiness. 04:33 - The Pursuit of Goals. 08:04 - The Role of Social Media. 12:52 - Navigating Feedback and Authenticity. 15:37 - Creators and Viral Content. 20:21 - Balancing Originality and Audience Expectations. 22:46 - The Flawed Worldview. 26:12 - The Challenge of Injustice. 28:14 - The Grand Perspective of Humanity. 33:25 - The Power of Gratitude. 38:34 - Discovering and Cultivating Gifts. 45:56 - Exploring New Paths. 50:33 - The Importance of the Middle. 53:45 - Balancing Autonomy and Connectedness. 57:26 - Creating a Culture of Happiness. 59:03 - Personal Transformation.

Welcome to episode #948 of Six Pixels of Separation - The ThinkersOne Podcast. Here it is: Six Pixels of Separation - The ThinkersOne Podcast - Episode #948. Scott Young is the kind of person who doesn’t just ask, “How do I get better at this?” He asks, “How do we really learn anything?” That question led him on some fascinating paths - like the time he decided to tackle MIT’s computer science curriculum without ever setting foot in a classroom. No big deal, right? It’s this relentless curiosity that drives Scott’s work, and he’s made it his mission to break down the mystery behind learning and mastery. In this conversation, Scott digs into his latest book, Get Better at Anything - 12 Maxims for Mastery. This isn’t your standard “how-to” guide. Scott’s approach is both simple and profound: learning doesn’t have to feel like you’re banging your head against a wall. He argues that three things really matter when it comes to leveling up - seeing how others do it, putting in the right kind of practice, and getting feedback that’s actually useful. If you nail these three, progress follows. It’s that simple… but, of course, the devil is in the details. Scott’s no stranger to experimentation. From his MIT Challenge to learning four languages in a year during his Year Without English project, he’s someone who lives what he preaches. He’s constantly pushing the limits of what’s possible with learning, and his insights into how we can accelerate our progress - whether at work, in our personal lives, or even in the smallest tasks—are both practical and inspiring. We also touch on some big questions, like how AI might change the way we learn and work. Is AI the future of education? Scott’s got a way of making the complex simple, and our chat is packed with insights that make you rethink how you approach learning. If you’ve ever struggled to get better at something or wondered if there’s a more effective way to improve, Scott’s ideas are definitely worth hearing. Scott was on the show a few years back to dicuss his first book (which is another “must-read” titled, Ultralearning). Scott also has an amazing program with another one of my favorite thinkers, Cal Newport, titled Life Of Focus for you to check out. Enjoy the conversation... Running time: 1:08:40. Hello from beautiful Montreal. Subscribe over at Apple Podcasts. Please visit and leave comments on the blog - Six Pixels of Separation. Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook. Check out ThinkersOne. or you can connect on LinkedIn. ...or on Twitter. Here is my conversation with Scott Young. Get Better at Anything - 12 Maxims for Mastery. Ultralearning. Life Of Focus. Follow Scott on Instagram. Follow Scott on X. Follow Scott on LinkedIn. This week's music: David Usher 'St. Lawrence River'. Chapters: 00:00 - Introduction. 00:24 - The Mystery of Learning. 08:31 - The System and Agency. 23:16 - The Tension Between Competence and Learning. 27:14 - The Future of Learning: Human-AI Collaboration. 33:00 - The Unpredictable Future of AI and Work. 34:41 - Challenging Beliefs and Embracing Growth. 44:32 - The Power of Practice, Feedback, and Observation. 55:04 - Books: Concentrated Intellectual Force. 01:06:45 - Creating a Learning Culture in Organizations.

Welcome to episode #947 of Six Pixels of Separation - The ThinkersOne Podcast. Here it is: Six Pixels of Separation - The ThinkersOne Podcast - Episode #947. John Mackey, co-founder of Whole Foods Market and its CEO for 44 years, is no stranger to transforming industries. With his new memoir, The Whole Story, John takes readers on an intimate journey through the rise of an iconic company that didn't just succeed in business but sparked a retail and dietary revolution. Whole Foods Market began as a small, idealistic endeavor in Austin, Texas, and under John’s leadership, it grew into a $22 billion-a-year behemoth that forever changed the way we think about food. But The Whole Story isn’t just about business - it's a candid exploration of John’s personal and spiritual journey, from his early days immersed in counterculture to his evolution into a champion of Conscious Capitalism. In our conversation, John reflects on the pivotal moments that defined his career and the cultural impact of Whole Foods. He shares how the company challenged the norms of the food industry by prioritizing quality, natural, and organic products long before they were mainstream. But he also opens up about the missteps, the near-disasters, and the lessons learned along the way. We discuss the acquisition of Whole Foods by Amazon, a move that John describes as the best solution to the challenges his company faced, and the importance of embracing competition and continuous learning. Throughout, John’s dedication to improving health and advocating for conscious business practices shines through, as does his belief in the power of open-mindedness and adaptability. John offers more than just a behind-the-scenes look at Whole Foods - it’s a thoughtful reflection on his spiritual and philosophical growth, from New Age mysticism to life-changing experiences with psychedelics, and how these influences shaped his approach to business and life. For those who admire Whole Foods and its mission, this show provides a deeper understanding of the man behind the brand and the values that drove its success. Whether you're an entrepreneur, a foodie, or someone interested in the intersection of business and personal growth, John’s story is inspiring and thought-provoking. And it doesn’t end… he is currently deep into his next venture, Love.Life. Enjoy the conversation... Running time: 1:00:08. Hello from beautiful Montreal. Subscribe over at Apple Podcasts. Please visit and leave comments on the blog - Six Pixels of Separation. Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook. Check out ThinkersOne. or you can connect on LinkedIn. ...or on Twitter. Here is my conversation with John Mackey. The Whole Story. Love.Life. Whole Foods Market. Conscious Capitalism. Sign up to John’s newsletter, Higher Ground. Follow John on Instagram. Follow John on X. Follow John on LinkedIn. This week's music: David Usher 'St. Lawrence River'. Chapters: 00:00 - Introduction: John Mackey and his memoir. 02:00 - Reflecting on Whole Foods’ journey. 04:42 - The growth of Whole Foods Market. 08:40 - Changing the food and supermarket industry. 13:20 - Conscious capitalism and creating positive change. 25:42 - The energy of entrepreneurship and passing the torch. 27:54 - The current state of the world and progress. 29:57 - Putting Wealth Inequality and Progress into Context. 37:44 - The Acquisition of Whole Foods by Amazon: A Win-Win-Win Solution. 53:53 - Competition and Continuous Improvement. 59:03 - The Importance of Flexibility and Open-Mindedness.

Welcome to episode #946 of Six Pixels of Separation - The ThinkersOne Podcast. Here it is: Six Pixels of Separation - The ThinkersOne Podcast - Episode #946. Dr. Frederik Pferdt has spent his career helping some of the most creative minds at Google - and beyond - shape the future. As Google's first Chief Innovation Evangelist, he didn’t just observe the future unfolding; he actively shaped it. Frederik founded Google's Innovation Lab, where he coached tens of thousands of Googlers in the art of innovation, fostering a culture that thrives on curiosity, empathy, and experimentation. His work has resonated far beyond Silicon Valley, with collaborations ranging from NASA to the NBA, and teaching stints at Stanford University that inspired a new generation of thinkers. In his book, What's Next Is Now - How to Live Future Ready, Frederik challenges the notion that the future is something we passively encounter. Instead, he invites us to see it as something we actively create. He distills his philosophy into six principles: optimism, openness, curiosity, experimentation, empathy, and something he calls "Dimension X" - the unique way each of us perceives the world. This isn't just a framework for surviving the future; it's a guide to thriving in it. During our conversation, Frederik dives into how these principles aren't just abstract concepts but actionable strategies that anyone can apply. He emphasizes that the future is crafted by the choices we make today, and by cultivating a "future-ready mindstate," we can turn ambiguity and uncertainty into opportunities. From collecting dots — ideas, experiences, and learnings — to connecting them in innovative ways, Frederik explains how we can stay ahead in a rapidly evolving world. Frederik also touches on the importance of predictive empathy, which helps us understand the potential consequences of emerging technologies, and how embracing uncertainty is crucial for personal growth. He shares insights on how to counter the cynicism that often accompanies aging by intentionally choosing curiosity and optimism. Our discussion explores the transformative power of mindfulness practices like silent meditation retreats and the value of experimentation in cutting through the hype of the present moment. Enjoy the conversation... Running time: 57:23. Hello from beautiful Montreal. Subscribe over at Apple Podcasts. Please visit and leave comments on the blog - Six Pixels of Separation. Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook. Check out ThinkersOne. or you can connect on LinkedIn. ...or on Twitter. Here is my conversation with Dr. Frederik Pferdt. What's Next Is Now - How to Live Future Ready. Frederik’s NextLetter. Follow Frederik on LinkedIn. Follow Frederik on Instagram. This week's music: David Usher 'St. Lawrence River'. Chapters: 00:00 - Introduction and Background. 02:10 - Creating a Future-Ready Mind State. 11:02 - The Power of Collecting Dots. 27:22 - Changing Our Relationship with the Future. 31:14 - Reflections on the Pace of Change. 33:13 - Shaping the Future through Present Choices. 35:43 - Embracing Uncertainty and Active Learning. 40:18 - Counteracting Cynicism with Qualities of Mind. 48:32 - Navigating the Hype and Trends of the Present. 57:17 - The Transformative Power of Silent Meditation Retreats.

Welcome to episode #945 of Six Pixels of Separation - The ThinkersOne Podcast. Here it is: Six Pixels of Separation - The ThinkersOne Podcast - Episode #945. Matt Beane isn’t your typical academic tucked away in a library. As an Assistant Professor in the Technology Management Program at UC Santa Barbara, he’s out in the trenches, observing firsthand how robots and AI are transforming the workplace. From robotic surgery to warehouses where machines pick and pack products, Matt has spent years immersed in environments where the stakes are high, and the impact of automation is undeniable. But Matt’s not just a researcher - he’s a storyteller who connects the dots between complex technologies and the human experiences they’re reshaping. Before diving into academia, he took a detour to help launch Humatics, a startup linked to MIT that’s pushing the boundaries of IoT technology. His work has landed in top academic journals and mainstream outlets like Wired and Harvard Business Review, and his TED Talk on robotic surgery has been viewed almost two million times. In his new book, The Skill Code - How To Save Human Ability In An Age Of Intelligent Machines (special for you… if you click the link, Matt is giving you the first chapter of the book free), Matt delves into the subtle yet powerful forces that drive how we learn skills. Drawing from years of field research, he outlines the three C’s - challenge, complexity, and connection - that form the bedrock of effective skill development. These aren’t just abstract concepts; they’re the real-world dynamics that get disrupted when AI and robots take over tasks traditionally handled by humans. Matt’s current work is all about bridging the gap between technology and human capability. He’s keenly aware that while machines can handle more tasks than ever, they can’t replace the nuanced, mentor-apprentice relationships that have historically been the engine of skill development. The Skill Code is a roadmap for navigating this new landscape - showing us how to harness intelligent machines without losing the very things that make us skilled and adaptable. Whether you’re navigating the evolving landscape of work or just curious about how we can stay sharp in an AI-driven world, Matt’s insights offer a practical and thoughtful approach to ensuring that technology enhances, rather than diminishes, our human potential. Enjoy the conversation... Running time: 1:06:12. Hello from beautiful Montreal. Subscribe over at Apple Podcasts. Please visit and leave comments on the blog - Six Pixels of Separation. Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook. Check out ThinkersOne. or you can connect on LinkedIn. ...or on Twitter. Here is my conversation with Matt Beane. The Skill Code - How To Save Human Ability In An Age Of Intelligent Machines (first chapter free for Six Pixels listeners!). Matt’s TED Talk. Follow Matt on LinkedIn. Follow Matt on X. This week's music: David Usher 'St. Lawrence River'. Chapters: 00:00 - Introduction. 03:04 - Early Interest in Robotics and Human-Robot Interaction. 06:01 - Robots in the Workplace and the Anthropomization of Robots. 10:49 - The Impact of Technology on Skill Development and Work Practices. 35:23 - The Impact of AI and Automation on the Future of Work. 42:30 - Redefining Education and Skill Development for the Future. 50:05 - Societal Implications of Technological Advancements. 01:02:34 - The Importance of Open-Mindedness and Continuous Learning.

Welcome to episode #944 of Six Pixels of Separation - The ThinkersOne Podcast. Here it is: Six Pixels of Separation - The ThinkersOne Podcast - Episode #944. David De Cremer, the Dunton Family Dean at the D'Amore-McKim School of Business at Northeastern University, is passionate about the intersection of technology and leadership. With a rich background in psychology and behavioral economics, David has dedicated his career to understanding how emerging technologies, especially AI, can transform businesses while keeping people at the heart of it all. He's worked across the globe, guiding leaders on how to effectively and responsibly integrate AI into their organizations. David's journey is rooted in a deep curiosity about human behavior and a passion for leadership. He’s held prestigious positions at places like the National University of Singapore and the University of Cambridge, where he founded the Centre on AI Technology for Humankind. This wealth of experience has given him unique insights into the challenges and opportunities that AI presents. In our conversation, we dive into his latest book, The AI Savvy Leader - Nine Ways To Take Back Control And Make AI Work. David addresses a critical issue: Many leaders today are handing over control of AI strategy to their tech teams, which can lead to a disconnect between AI initiatives and overall business strategy. His book offers a practical guide for leaders to reclaim their role in the AI transformation. It’s not about becoming a tech lead... it’s about applying timeless leadership skills — like creating a vision, effective communication, and strategic execution — in the context of AI. David emphasizes that AI should be a tool to enhance decision-making and efficiency, not a replacement for human judgment. He shares stories from his work, highlighting both the successes and pitfalls of early AI adoption. The core message is clear: Leaders need to stay engaged and proactive, ensuring that AI aligns with their organization’s values and goals. David’s approachable and insightful perspective makes complex topics accessible. He reminds us that while technology evolves rapidly, the fundamental principles of good leadership remain constant. If you’re a business leader looking to understand how to leverage AI effectively and responsibly, David De Cremer’s insights are invaluable. Enjoy the conversation... Running time: 1:08:55. Hello from beautiful Montreal. Subscribe over at Apple Podcasts. Please visit and leave comments on the blog - Six Pixels of Separation. Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook. Check out ThinkersOne. or you can connect on LinkedIn. ...or on Twitter. Here is my conversation with David De Cremer. The AI Savvy Leader - Nine Ways To Take Back Control And Make AI Work. D'Amore-McKim School of Business at Northeastern University. Centre on AI Technology for Humankind. Follow David on LinkedIn. This week's music: David Usher 'St. Lawrence River'. Chapters: 00:00 - The Importance of AI in Business Education and Leadership. 02:24 - Using AI as a Tool for Decision-Making and Efficiency. 07:06 - Challenges of AI Adoption and Implementation. 13:52 - Aligning Corporate Purpose with AI Comprehension. 37:17 - Ethical Considerations in AI Implementation. 39:17 - The Role of Education in Preparing AI-Savvy Leaders. 49:52 - Aligning AI with Human Values. 52:50 - The Need for Proactive Leadership in the AI Era.

Welcome to episode #943 of Six Pixels of Separation - The ThinkersOne Podcast. Here it is: Six Pixels of Separation - The ThinkersOne Podcast - Episode #943. My friend, Stephen Shedletzky (everyone calls him Shed) is on a mission to revolutionize how leaders listen and how organizations function. With a career dedicated to fostering environments where voices are heard and valued, Shed's journey began with a jarring experience at his first corporate job, where he witnessed the devastating effects of poor leadership and a lack of psychological safety firsthand. This formative experience ignited his passion for creating workplaces where people feel safe to speak up. In his book, Speak-Up Culture - When Leaders Truly Listen, People Step Up, Shed dives deep into the nuances of building a culture that encourages open communication. He emphasizes that a speak-up culture isn't about constantly voicing opinions but about ensuring it's safe and worthwhile for individuals to share their ideas, feedback, and concerns. During our conversation, Shed shares insights from his extensive experience working with leaders to develop these environments. He highlighted the critical role of humility, respect, and emotional intelligence in leadership, and how these values can transform an organization's culture. Shed’s work with Simon Sinek and his global team has equipped him with unique insights into leadership and culture. He has seen how leaders who genuinely listen and create spaces for dialogue can foster innovation, safety, and high performance. Speak-Up Culture is a practical guide for leaders at all levels, from senior executives to aspiring leaders. It offers strategies to create environments where people feel heard and valued, leading to better organizational outcomes. The book is a testament to Shed’s belief that great leadership involves more than just strategic thinking — it's about creating a culture where every team member feels empowered to contribute to the organization's success. In our conversation, we delved into the challenges of fostering a speak-up culture in today's climate, where fear and anxiety can stifle open communication. Shed shares his thoughts on the importance of feedback, the delicate balance between happiness and fulfillment, and the need for leaders to remain humble and open to feedback. We also touched on the evolving nature of workplaces, particularly with the rise of remote and hybrid work, and the importance of finding new ways to maintain connection and serendipity. By embracing the principles outlined in his book, leaders can transform their organizations and create a better version of humanity. Enjoy the conversation... Running time: 1:02:38. Hello from beautiful Montreal. Subscribe over at Apple Podcasts. Please visit and leave comments on the blog - Six Pixels of Separation. Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook. Check out ThinkersOne. or you can connect on LinkedIn. ...or on Twitter. Here is my conversation with Stephen Shedletzky. Speak-Up Culture - When Leaders Truly Listen, People Step Up. Follow Shed on LinkedIn. Follow Shed on Instagram. Follow Shed on X. This week's music: David Usher 'St. Lawrence River'. Takeaways Creating a speak up culture is about making it safe and worth it for people to share their ideas, feedback, concerns, and mistakes. A speak up culture is not about speaking up all the time, but about creating an environment where it is safe and encouraged to speak up. In the current cultural climate, it is important to have more humility, forgiveness, and space for dialogue. Cultures can change based on who is leading them, and it is important for leaders to create an environment where respectful disagreement and debate are encouraged. The shift towards remote and hybrid work requires finding new ways to create moments of serendipity and connection. Encouraging people to speak up and rewarding them for doing so are key actions in creating a speak up culture. Whistleblowing is often a last resort when internal speak up attempts fail, and it requires courageous leadership. The pursuit of fulfillment, rather than happiness, should be the goal in the workplace. Visionary leaders may not always possess the qualities of effective leadership, such as compassion, empathy, and accountability. Humility is a crucial attribute for leaders, as it allows them to acknowledge their strengths and limitations and be open to feedback. Chapters: 00:00 - Introduction and Background. 03:12 - The Nuances of a Speak Up Culture. 06:08 - The Impact of the Current Cultural Climate on Speaking Up. 10:39 - Shifting the Paradigm of Leadership and Business. 29:58 - Navigating the Challenges of Remote and Hybrid Work. 31:50 - Creating a Speak Up Culture. 36:27 - Whistleblowing: A Last Resort. 40:33 - From Happiness to Fulfillment. 52:31 - Visionary Leaders. 56:22 - The Importance of Humility.

Welcome to episode #942 of Six Pixels of Separation - The ThinkersOne Podcast. Here it is: Six Pixels of Separation - The ThinkersOne Podcast - Episode #942. Harvard Business School professor, Michael Norton, knows a thing or two about human behavior. His research dives deep into behavioral economics and well-being, covering everything from happiness and spending to the fascinating world of rituals. Michael’s work has been spotlighted in major media outlets and his TED Talk, How To Buy Happiness, has racked up close to 5 million views. He’s also known for his co-authored book, Happy Money - The Science of Happier Spending. Now, he's back with his latest book, The Ritual Effect. In our conversation, Michael explores the impact of rituals in our daily lives and the broader implications for businesses and society. Michael explains that while habits are the repetitive tasks we perform automatically, rituals are those same tasks imbued with intention and meaning. This shift from a “habitual” mindset to a “ritual” mindset can transform mundane activities into something much more significant. We touch on the distinction between habits and rituals, and how rituals, unlike habits, add depth and color to our lives. Michael shares insights from The Ritual Effect, where he uncovers how rituals help heal communities, mark life’s major transitions, and even drive sports fans to a frenzy. Michael emphasizes the importance of understanding different perspectives and the role of rituals in creating a sense of purpose and connection. We also discuss the practical aspects of rituals and how they can be used to enhance both personal and professional lives. Michael's research shows that rituals, whether they're as simple as the way we savor a beverage or as complex as family traditions during holidays, bring surprising satisfaction and enjoyment. The Ritual Effect is a compelling reminder of the power of intention-filled acts and their impact on human behavior and our business. Whether you're looking to add more meaning to your daily routines or understand the deeper significance of rituals and how they impact your work, Michael's insights offer a fresh perspective on how we can live and work more purposefully. Enjoy the conversation... Running time: 1:09:20. Hello from beautiful Montreal. Subscribe over at Apple Podcasts. Please visit and leave comments on the blog - Six Pixels of Separation. Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook. Check out ThinkersOne. or you can connect on LinkedIn. ...or on Twitter. Here is my conversation with Michael Norton. The Ritual Effect. Happy Money - The Science of Happier Spending. Michael’s TED Talk: How To Buy Happiness. Follow Michael on LinkedIn. Follow Michael on X. This week's music: David Usher 'St. Lawrence River'. Takeaways Rituals are different from habits in that they involve a deeper level of thought and meaning. Rituals can be found in various domains of life, from religious ceremonies to everyday activities like drinking coffee. Rituals can enhance our emotional experiences and add richness to our lives. Superstitions are a subset of rituals and are often associated with avoiding something bad. Rituals can be both unifying and divisive, depending on how they are perceived and practiced. Taking an inventory of our rituals can help us recognize their presence in our lives and potentially add more meaning and emotion to them. Rituals have the power to create meaning, build connections, and shape our behavior. Organizations should deliver on their promises and create meaningful experiences to build loyalty and engagement. Rituals play a significant role in relationships and family dynamics, helping to create a sense of connection and shared meaning. The science behind rituals shows that they can have psychological effects and change how we think and feel. Designing rituals with intentionality can enhance their impact and create more meaningful experiences. Chapters: 00:00 - Introduction and Background. 03:00 - The Difference Between Habits and Rituals. 09:04 - The Role of Rituals in Religion and Spirituality. 13:10 - The Potential Dangers of Rituals Becoming Superstitions. 20:47 - Taking an Inventory of Our Rituals. 36:51 - The Impact of Rituals on Individuals and Organizations. 41:28 - The Role of Rituals in Leadership and Organizational Culture. 44:12 - Rituals in Relationships and Family Dynamics. 46:49 - The Science Behind Rituals. 49:30 - The Marketing Power of Rituals. 52:44 - Ethics and the Impact of Rituals. 56:12 - The Universal Significance of Breaking Bread. 58:14 - The Ritual Effect of the Diamond Ring. 01:00:29 - The IKEA Effect and its Business Implications. 01:03:26 - Designing Rituals with Intentionality.

Welcome to episode #941 of Six Pixels of Separation - The ThinkersOne Podcast. Here it is: Six Pixels of Separation - The ThinkersOne Podcast - Episode #941. He is a finance professor at London Business School, and Alex Edmans knows his stuff. With a background that spans Morgan Stanley and a PhD from MIT, Alex's insights on corporate finance, responsible business, and behavioral finance are top-notch. He's a TED talk star, with millions of views, and his research has been featured everywhere from the World Economic Forum to the UK Parliament. In our conversation, Alex dives into his latest book, May Contain Lies - How Stories, Statistics, and Studies Exploit Our Biases – And What We Can Do About It (he is also the author of Grow The Pie and Principles of Corporate Finance). We explore the tricky terrain of our post-truth world and the fine line between fact and fiction and conspiracy theories. Alex breaks down the role of statistical significance and why simple messages can be so appealing — and misleading. It's not just about the facts... it's about how they get twisted. We also tackle the financial incentives that drive misinformation. Alex is big on critical thinking and urges us all to look beyond the surface. He explains the ladder of mis-inference, making it clear why we need to understand the differences between statements, facts, data, and evidence. We get into the weeds about peer review in academic research and the biases that can creep in. Alex talks about the internet's role in spreading misinformation and how social media can create echo chambers. He’s all about teaching critical thinking early and often. I loved reading May Contain Lies... and it really is more than just a book - it's a guide to navigating the murky waters of modern information. Alex uses real-world examples to show how biases distort our views and decision-making. He offers practical tips to cut through the noise and think smarter. So, if you're tired of being misled and want to make better decisions (and, who isn’t always fooled by “facts”?), take a listen. Enjoy the conversation... Running time: 1:00:43. Hello from beautiful Montreal. Subscribe over at Apple Podcasts. Please visit and leave comments on the blog - Six Pixels of Separation. Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook. Check out ThinkersOne. or you can connect on LinkedIn. ...or on Twitter. Here is my conversation with Alex Edmans. May Contain Lies - How Stories, Statistics, and Studies Exploit Our Biases – And What We Can Do About It. Grow The Pie. Principles of Corporate Finance. Follow Alex on LinkedIn. Follow Alex on X. This week's music: David Usher 'St. Lawrence River'. Takeaways The concept of a post-truth world goes beyond the question of whether something is factually true or not. It also includes the potential for misleading inferences drawn from accurate information. Statistical significance can help evaluate the reliability of claims, but it is important to consider the broader context and potential biases in interpreting the results. Simplistic messages that align with people's pre-existing views are more likely to be accepted and shared, even if they lack scientific rigor or evidence. The prevalence of misinformation is driven by financial incentives and the desire for quick fixes and easy solutions. While misinformation poses challenges, there are also opportunities for more nuanced and informed discussions, particularly among open-minded individuals who value scientific consensus. AI can be both a solution and a problem in addressing misinformation, as it can help identify scientific consensus but also be used to spread false information. Peer review is a useful but imperfect process for evaluating the accuracy and quality of academic research. Being discerning consumers of information requires recognizing our own biases and questioning the validity of statements, facts, data, and evidence. Teaching critical thinking from a young age is essential to combat misinformation and make informed decisions. Being discerning does not mean being overly suspicious, but rather applying critical thinking to important decisions and recognizing the limitations of evidence. Chapters: 00:00 - Introduction to Alex Edmans. 07:17 - The Desire for Black and White Rules. 15:31 - The Incentives for Producing and Consuming Misinformation. 28:57 - The Limitations of Peer Review. 35:49 - The Ladder of Mis-Inference. 50:22 - The Impact of the Internet.