The Fundraising Everywhere Podcast podcast

Bigger Lists, Better Consent: Navigating Email Soft Opt-In for Charities

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The biggest data change for UK charities since GDPR is here — and it's an opportunity you can't afford to miss. In this episode, host Josh Leigh, Co-Founder of Hynt, the digital fundraising agency, is joined by a panel of expert; fundraising compliance specialist Cam St-Omer Donaldson, people and processes consultant Kirsty Mooney, and digital marketing expert Sarah Crowhurst to break down everything charities need to know about the new Email Soft Opt-In rules.

In this episode, we cover: - What Email Soft Opt-In actually means and what's changed under the new Data Use and Access Act 2025 - Why we're still waiting on ICO guidance — and what you can do right now while you wait - Which teams, systems, and processes across your organisation need to be involved - Why this change is NOT retrospective — and what that means for your existing data - How to document your decision-making to protect your charity - The massive opportunity to grow your email and SMS audiences — and how to make the most of it - What a strong supporter communication programme looks like once you've implemented the change

Want support implementing Email Soft Opt-In at your charity? Email [email protected] with code PODCAST20 for 20% off.

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