Does Your Business Story Have a Happy Ending?

Hiring the right team can make or break your cleaning business. How do you find reliable employees, reduce turnover, and create a culture that drives growth?In this episode of the Profit Cleaners podcast, Brandon Schoen and Brandon Condrey are joined by Ibrahin Robles Jr., JR, owner of Better Clean, who shares his expertise in recruiting and team building. Drawing from his background in corporate talent acquisition, JR discusses practical hiring strategies, how to identify ideal candidates, and the importance of fostering a strong workplace culture. He also explains how targeting specific candidate personas, such as stay-at-home parents, has helped him scale his business from $3K to $30K in monthly revenue in just nine months.Whether you’re struggling to keep employees or looking to refine your hiring process, this episode offers actionable insights for building a team that supports long-term growth.Ready to streamline your hiring process and build a team that drives growth? Tune in now and visit profitcleaners.com/masterclass to access expert training and resources today!Highlights:(02:00) Jr.'s transition from corporate recruiting to running a cleaning business.(04:58) Why strong hiring processes are essential for scaling your business.(07:00) The financial and operational impact of high employee turnover.(10:33) How to identify and attract ideal candidates for your cleaning business.(16:29) Building a workplace culture that motivates and retains employees.(25:41) Insights from Jr.’s no-cost acquisition of a competitor's customer base.(35:58) The value of collaborating with local competitors to grow your business.Links/Resources Mentioned:Profit Cleaners Website Watch the FREE Masterclass: https://profitcleaners.com/masterclass)Join the FREE Facebook community: https://www.facebook.com/groups/profitcleaners/ JR'sLinks: Facebook: https://www.facebook.com/junior.robles.77/ Instagram: jrobles2.0LinkedIn: https://www.linkedin.com/in/ibrahinrobles/ 

Pets bring joy to homes—but they can also bring unique challenges to cleaning businesses. In this episode of the Profit Cleaners podcast, Brandon Schoen and Brandon Condrey share practical strategies for managing pets during house cleans, ensuring team safety, and exceeding client expectations.From setting clear pet policies to navigating unexpected situations, like dog bites, they provide actionable advice to help cleaning businesses deliver top-notch service without compromising employee safety or customer satisfaction. Learn how to effectively communicate with pet owners, handle tricky pet-related scenarios, and even turn pets into a marketing asset for your business.The Brandons also discuss creative ways to collaborate with local pet service providers to enhance your offerings, grow your network, and attract more customers who share their homes with furry, feathered, or even scaly friends. This episode is packed with insights, stories, and ideas to help your business thrive in pet-friendly households.Ready to implement pet policies that protect your team and impress your customers? Join the Free Profit Cleaners Facebook Group to exchange ideas, share experiences, and connect with thousands of cleaning business professionals. For a deeper dive into scaling your business, enroll in the Profit Cleaners Masterclass at https://profitcleaners.com/masterclass. Let’s take your business to the next level—while keeping it pet-friendly and professional!Highlights:(00:30) Why strong policies and communication are essential for managing pets in cleaning jobs.(01:12) How to handle pets in homes—common scenarios and best practices.(03:51) What to do if an employee encounters an aggressive pet or gets bitten.(07:41) Why cleaning businesses should avoid tasks like letting pets in or out of the house.(08:54) Policies on cleaning pet-related messes—drawing the line at health hazards.(14:51) Enhancing the customer experience with small gestures for pet owners.(16:11) Leveraging partnerships with local pet-related businesses for mutual growth.(18:05) Cross-promotional ideas with groomers, trainers, and pet supply stores.Links/Resources Mentioned:Profit Cleaners Website Watch the FREE Masterclass: https://profitcleaners.com/masterclass)Join the FREE Facebook community: https://www.facebook.com/groups/profitcleaners/

In this Thanksgiving episode of The Profit Cleaners Podcast, Brandon Schoen and Brandon Condrey reflect on the journey of running a cleaning business, sharing practical insights on gratitude, growth, and giving back.From creating impactful programs like Cleaning to Care to handling the challenges of business ownership, they highlight how being a business owner allows you to make a real difference in your community while building a sustainable company.Learn why gratitude is a powerful tool for business success, how to embrace challenges as learning opportunities, and why scaling your cleaning business benefits not just your bottom line but the people you serve.Whether you’re reflecting on a tough year or looking to start the next with clarity and purpose, this episode will inspire you to take a strategic, forward-thinking approach to your business in 2025.👉 Ready to take your business to the next level? Learn more about the Profit Cleaners Masterclass at https://profitcleaners.com/masterclass.Highlights:(00:58) Gratitude for the Profit Cleaners community and the lessons learned from fellow business owners.(02:37) How cleaning businesses create real value by giving clients their time back.(04:07) Leveraging programs like Cleaning to Care to give back and strengthen your community connections.(07:09) Turning tough years into stepping stones for growth and improvement.(08:17) The importance of scaling your business to serve more people and create opportunities.(09:26) Learning from challenges and using gratitude as a foundation for future growth.(10:35) Setting a clear vision for 2025 and focusing on continuous improvement.Links/Resources Mentioned:Profit Cleaners Website Watch the FREE Masterclass: https://profitcleaners.com/masterclass)Join the FREE Facebook community: https://www.facebook.com/groups/profitcleaners/

Tired of clients treating your cleaning business like it's the dollar store of services? Learn how to charge premium prices without scaring away potential customers or sounding like a high-pressure sales rep!In this episode of the Profit Cleaners Podcast, Brandon Schoen and Ty Shiffler share their powerful, customer-centered sales approach that’s helping cleaning businesses across the country close more deals and build lasting client relationships.Brandon and Ty reveal their latest sales system—a strategy that helped their team reach a record month with $385,000 in recurring revenue. Learn how to avoid the biggest sales mistakes competitors make, shift conversations from price to value, and create a memorable client experience that fosters trust and loyalty. From solution-based selling to handling common objections with ease, this episode is packed with practical insights and mindset shifts to help you stand out in a competitive market and charge what you’re worth. If you’re looking to transform your sales calls into genuine, valuable conversations, this is the episode for you.Don’t just sell home cleaning—sell an experience clients want to return to again and again. Tune in for actionable tips, real-life success stories, and a step-by-step breakdown of a system designed to elevate your business.👉 Ready to take your sales strategy to the next level? Access the exclusive Profit Cleaners sales script mini-course at profitcleaners.com/morecustomers  and start winning high-value clients today!Highlights:(01:28) - How shifting focus from price to value transforms client conversations.(04:30) - Introduction to “solution selling”: standing out without undercutting your pricing.(06:40) - Common sales pitfalls in the cleaning industry and how to differentiate your business.(14:14) - Creating memorable client experiences that lead to valuable word-of-mouth referrals.(22:21) - Proven methods for converting one-time cleans into long-term, recurring clients.(26:27) - The “moon landing” analogy: why small changes in your approach make a massive impact.(37:01) - Success stories from the field: how one business doubled recurring clients in a single week.(39:14) - Inside the mini-course: get the scripts, templates, and training to confidently close sales calls.Links/Resources Mentioned:Profit Cleaners Website Watch the FREE Masterclass: https://profitcleaners.com/masterclass)Join the FREE Facebook community: https://www.facebook.com/groups/profitcleaners/Ty Shiffler Links: Website: https://www.tidyyoursales.com/ LinkedIn: https://www.linkedin.com/in/tyshiffler/ 

Have you considered how identifying your competition's weaknesses could give your business a competitive edge?In this episode of the Profit Cleaners podcast, Brandon Schoen and Brandon Condrey dive into the art of analysis, sharing insights on how identifying and addressing the competition’s flaws can make your cleaning business stand out.The Brandons start with some light-hearted Halloween tales before getting down to business, revealing strategies to help you distinguish your services from the competition. Discover why it’s essential to go beyond “instant quotes” and engage with potential customers directly, highlighting the unique value your business brings. Learn about the pitfalls of major franchises, from rigid policies to a lack of personal touch, and explore the risks associated with solo cleaners, including inconsistency, cross-contamination, and the absence of insurance. With these insights, you’ll be equipped to educate clients on the true value of professional, reliable services, helping you win—and keep—them as loyal customers.Ready to outshine the competition? Press play to discover expert tips that can set your business apart and drive customer trust and loyalty.And for more strategies to grow your cleaning business, access our free training → profitcleaners.com/masterclassHighlights:(00:33) The value of knowing competitor weaknesses and how it can transform your sales strategy.(01:06) Why personalized customer interactions beat instant quotes.(03:50) Franchise vs. Solo Cleaners – the pros, the cons, and the missed spots.(06:23) Using “question-based selling” to identify and address customer pain points effectively.(10:18) Trust-building essentials: establishing transparency and reliability in your business.(14:28) Hidden costs of solo cleaners: the risks customers should be aware of.(17:32) Professional systems matter: how consistency and care set you apart.(19:13) Competitive intelligence: why hiring your competition can reveal valuable insights.(21:15) Leveraging competitor weaknesses to underscore your unique strengths.Links/Resources Mentioned:Profit Cleaners Website Watch the FREE Masterclass: https://profitcleaners.com/masterclass)Join the FREE Facebook community: https://www.facebook.com/groups/profitcleaners/

Wondering why it’s important to avoid shortcuts and stay focused on consistent effort in business growth?In this episode of the Profit Cleaners podcast, Brandon Schoen dives into a game-changing concept known as “aggressive patience”, a mindset that every entrepreneur should master. Drawing inspiration from his mentor, Andy Frisella, Brandon breaks down the balance between taking urgent daily actions and having the patience to see long-term results. Learn why success isn’t an overnight phenomenon, and why trying to take shortcuts often backfires. From growing plants to baking cakes, Brandon shares personal stories and practical analogies to illustrate why great things take time and how you can apply this skill to your business.Ready to build a legendary life and business? Tune in to discover how aggressive patience can help you outlast the competition and achieve your goals.And be sure to checkout this free training → profitcleaners.com/masterclassHighlights:(00:34) The concept of "aggressive patience" as a strategy for growing a successful business.(01:04) Why great achievements require time and cannot be rushed.(05:32) Brandon's gardening story about the consequences of impatience and taking shortcuts.(08:00) The advice from mentor Brian Moncada "In business you win or learn and only lose by quitting."(09:45) The importance of a solid foundation in business for long-term success.(10:30) The fence analogy illustrates how investing time and effort creates durable results.(12:10) Why doing hard work and avoiding shortcuts are key to achieving dreams.(14:21) The power of aggressive patience and dedication to build a legendary business and life.Links/Resources Mentioned:Profit Cleaners Website: https://profitcleaners.com/Watch the FREE Masterclass: https://profitcleaners.com/masterclass)Join the FREE Facebook community: https://www.facebook.com/groups/profitcleaners/

What if the key to elevating your cleaning business isn’t trial in error, but rather in learning from those who have already walked the path?In this episode of the Profit Cleaners podcast, Brandon Schoen and Brandon Condrey dive into the transformative power of mentorship and community in the cleaning industry. They discuss how time is your most valuable asset and how learning from those who have already paved the way can significantly shorten your learning curve.The Brandons emphasize that by surrounding yourself with successful entrepreneurs, you gain clarity, confidence, and actionable strategies that propel your business forward. They share practical tips for incorporating successful habits into your routine, inspired by notable figures in the business world.Moreover, they highlight the camaraderie found in the cleaning industry, sharing relatable experiences and how these connections can foster a supportive community. Are you ready to elevate your cleaning business and join a community of like-minded entrepreneurs? Tune in now!Don’t miss out on our  Masterclass at ProfitCleaners.com, where your journey towards transforming your business and life begins!Highlights:(01:20) Importance of focusing on "who" to surround yourself with, rather than just "what" or "how."(02:10) Story of how Brandon and Brandon started their business by talking about who they were learning from.(03:00) Shifting your mindset to focus on things you can control rather than external factors.(03:40) The importance of thinking about who has already dealt with similar issues in business.(04:45) Asking better questions like "who can help me grow?"(05:30) Tony Robbins' quote: "If you want to be successful, find someone who has achieved the results you want and copy what they do."(06:40) How finding a mentor can save years of trial and error in business.(08:00) Practical examples of hiring experts for tasks you’re not skilled at (e.g., marketing, accounting).(09:00) Why business isn't a zero-sum game.(10:15) Warren Buffett’s advice on learning from other people's mistakes.(10:50) Example of martial arts as a model of learning from mentors and passing down knowledge.(12:20) The value of being part of a community or mastermind where entrepreneurs share experiences.(14:10) The shift in mindset from going it alone to asking who has done it before you and can guide you.(16:10) Surrounding yourself with mentors and peers boosts confidence and accelerates success.Links/Resources Mentioned:Profit Cleaners Website Watch the FREE Masterclass: https://profitcleaners.com/masterclass)Join the FREE Facebook community: https://www.facebook.com/groups/profitcleaners/

All business owners have the opportunity to write their own story… but does yours have a happy ending?Join Brandon Schoen and Brandon Condrey in this episode of the Profit Cleaners podcast as they explore what it takes to design your own "happy ending"—the life you truly want to live. From personal goals of family time, travel, and big dreams like owning a farm or a lakeside home, the Brandons share how setting bold, audacious goals can shift your mindset and transform your reality. They discuss the importance of visualizing your dreams, staying focused, and continually reassessing your goals to ensure you're moving toward the life you want.Learn how to break down your vision into actionable steps, surround yourself with the right people, and stay committed to achieving your personal and professional dreams. Whether it’s touching your dreams or simply speaking them into existence, this episode is all about how to craft your happy ending, starting today.Are you ready to define and pursue your own happy ending? Join the Profit Cleaners community, where you can connect with like-minded individuals and access valuable resources. Visit ProfitCleaners.com/masterclass today to start your journey toward creating the life you’ve always wanted!Highlights:(01:00) The importance of balancing work and family while pursuing significant vacation and life goals.(03:10) The necessity of setting and systematically breaking down ambitious goals to achieve them.(05:45) The concept of “touching” your dreams to make them feel attainable and real.(07:20) Why focusing on goals activates the brain to identify opportunities and resources.(09:45) The value of thinking big—scary, exciting goals can drive you beyond perceived limits.(11:30) How visualization serves as a foundational practice for many successful individuals.(14:50) The effectiveness of creating a vision board to make goals more tangible and actionable.(17:00) How daily reminders and visualization can reinforce focus and motivation toward your goals.(21:50) Why moving towards scary dreams is essential for personal growth and development.(23:40) The challenge to create a vision board and engage with your dreams on a daily basis.Links/Resources Mentioned:Profit Cleaners Website Watch the FREE Masterclass: https://profitcleaners.com/masterclass)Join the FREE Facebook community: https://www.facebook.com/groups/profitcleaners/

Every family has a story. And when entrepreneurship is woven in, not only does it change lives, but it creates a lasting legacy for generations to come.Join Brandon Schoen in this episode of the Profit Cleaners podcast as he goes solo to share a personal, inspiring story about his entrepreneurial journey. Drawing from his family’s legacy of business ownership, Brandon reflects on the lessons he learned from his father’s real estate ventures and his grandfather’s painting business in D.C. During this episode you’ll hear Brandon explain how entrepreneurs are the true problem-solvers, the ones capable of making lasting change. He touches on the value of grit, perseverance, and the importance of self-education over traditional schooling. Whether you have a family history of entrepreneurship or you're the first to break free from the traditional path, this episode offers the motivation and insight you need to build a business that leaves a lasting legacy.Tune in to get inspired, and discover how you too can impact your community, build a team, and change your world through entrepreneurship!Highlights:(01:27) Brandon's personal background in entrepreneurship, mentioning his father’s commercial real estate business.(02:05) Story about Brandon's uncle, an inventor who licensed a patent to 3M, emphasizing the importance of self-education.(03:21) Brandon's a story about his grandpa's service business, which painted the White House and other government buildings in Washington, DC.(05:11) Brandon reflecting on his grandpa's business and comparing it to the cleaning business he started.(06:25) The importance of teaching kids about entrepreneurship and creating a legacy.(08:20) Importance of learning from others’ mistakes and following the success clues left behind.(09:00) Building a legacy business that can change lives and inspire future generations.(12:02) Encouragement for entrepreneurs to persevere, build teams, and change lives through their businesses.Links/Resources Mentioned:Profit Cleaners Website Watch the FREE Masterclass: https://profitcleaners.com/masterclass)Join the FREE Facebook community: https://www.facebook.com/groups/profitcleaners/

In this episode of the Profit Cleaners podcast, Brandon Schoen and Brandon Condrey celebrate a major milestone—breaking their all-time monthly sales record with over $380,000 in revenue!They share the secrets behind this achievement, diving into the strategies that took them from startup mode to a thriving cleaning business. From maximizing ad spend and commissions to building an exceptional customer experience team, they break down the numbers and explain how focusing on both sales and retention lead to this explosive growth.Learn about the power of bi-weekly equivalents (BWE), commission structures, and how to build a "money machine" that drives consistent recurring revenue. Plus, they emphasize the importance of team building, automation, and customer-centric service in scaling a cleaning business. Whether you’re just starting or looking to scale, this episode is packed with actionable insights to help you take your business to the next level.Listen now to discover how you can build a profitable cleaning business that works for you—not the other way around!Ready to take your cleaning business to new heights? Watch the free masterclass at profitcleaners.com/masterclass and learn how you can start scaling today!Highlights:(01:00) Importance of understanding your market and competitors for better positioning.(01:40) Utilizing customer feedback to improve services and adapt to changing needs.(02:20) The significance of investing in your team for sustainable growth and customer satisfaction.(02:50) Leveraging technology to streamline operations and enhance communication with customers.(03:30) Building a strong brand identity that resonates with your target audience.(04:15) Strategies for effective marketing that highlights your unique value proposition.(05:00) Focus on creating a customer-centric culture within your business.(06:20) The importance of maintaining high-quality standards in service delivery.(07:00) The role of community engagement in building brand loyalty.(08:00) Success stories from cleaning business owners implementing these strategies.(09:00) The benefits of networking with other business owners for shared knowledge and support.(10:00) Profit Cleaners community and resources available for listeners.(10:40) Recap of key takeaways and actionable steps listeners can implement.(14:43) The necessity of personalized customer interactions over automated online bookings.(15:20) Importance of communicating your unique selling points to justify pricing.(15:58) The benefits of human interaction in customer service for explaining value.(16:38) The revenue potential when focusing on customer experience and retention.(16:57) Emphasis on working with Tidy Your Sales to gain control over marketing systems.(17:19) Encouragement to start with the end in mind when building your business.(18:32) Focusing on building a true asset rather than just a job.(19:10) Join the Profit Cleaners community and take advantage of mentorship programs.(19:27) Explanation of available courses, coaching calls, and behind-the-scenes events for business owners.(20:10) Announcement of partnerships that enhance service offerings and provide unique solutions.(20:45) The benefits of learning from the coaching community and the importance of helping others.(22:27) Concise masterclass that outlines strategies for business success.Links/Resources Mentioned:Profit Cleaners Website Watch the FREE Masterclass: https://profitcleaners.com/masterclass)Join the F