Navigate's People First Podcast podcast

Stopping HR Burnout & Prioritizing Personalized Care with Ryan Kellogg

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Troy is joined by two exceptional leaders today - Ryan Kellogg, Senior Vice President of Sales at Talkspace and a U.S. Army veteran; and Jenn Lowry, Navigate’s own Vice President of Product and Strategy - for a crucial discussion on shaping the future of workplace well-being. Together, they explore the intersection of authentic leadership, personalized mental health solutions, and practical strategies for preventing HR burnout.

The discussion dives deep into why a one-size-fits-all approach to mental health is no longer sufficient for the modern workforce. Drawing from a powerful lesson learned as a young officer in the military, Ryan explains how leading with the heart is essential for building trust and navigating adversity. Jenn outlines the strategic value of integrating accessible, digital therapy into a holistic well-being ecosystem, emphasizing how data can drive early interventions and proactive support.

Today’s conversation offers a clear roadmap for leaders to better support their people - from veterans in the workplace to the HR professionals on the front lines - by fostering an environment of psychological safety and accessible, high-quality care.

Episode Highlights:

00:00 - Leading With Heart and Authenticity in the Workplace

01:51 - How Military Leadership Shapes Compassionate Corporate Culture

06:03 - Building a Culture of Care Through Digital Therapy Partnerships

09:36 - Personalizing Mental Health Access During Open Enrollment

13:26 - Using Data Insights to Strengthen Employee Wellbeing Programs

16:24 - Addressing Top Mental Health Challenges: Anxiety, Depression, and Burnout

19:47 - Supporting Teens and Families Through Accessible Digital Therapy

21:37 - Managing HR Stress and Mental Health Spikes in Open Enrollment Season

23:19 - Creating Seamless Member Experiences That Boost Engagement

25:44 - Building Resilience and Purpose Through Culture, Care, and Connection

26:19 - Best Day Ever

Key Takeaways:

"Self-care is such an important part of life. When I think of HR leaders out there, focusing on the stress that you're dealing with in the workplace, but also checking in with yourself."

"We recognize that mental health is such a crucial component of wellness... that self-care aspect that tends to be forgotten."

"We want to make sure that there is 24/7 access to the same therapist with continuity of care in mind."

"How great would it be... to be proactive in their mental health and get them the services before they have those critical measures?"

"Stigma is the number one reason why people are not pursuing mental health resources. If we can go upstream a little bit... I'd like to think that it's a bit more normalized."

"You only have one opportunity to make a first impression... I remember how I felt when I first started with you three years ago... I felt like I was the most important person in the room. That's important."

"When you lead with love and you do good things, the scoreboard always takes care of itself."

Resources:

Who is Navigate? Learn more at navigatewell.com

Learn more about the ROI of employee wellbeing - https://info.navigatewell.com/roi-whitepaper

Ryan Kellogg: https://www.linkedin.com/in/ryanjkellogg/

Talkspace: https://www.talkspace.com/

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