Episode 148: Permission to Succeed

Erick and Rich discuss why being an MSP in the age of AI is a lot like being a GSI (Global System Integrator), as well as three tips for differentiating yourself compellingly from competitors when pursuing new clients. Then they're joined by Tiffani Bova of The Futurum Group for a guided tour of their recently published AI workforce study and its many implications for the channel. And finally, one last thing: the federal agency you least want using floppy disks is a mere two years away from replacing them.

Discussed in this episode:
Futurum AI Workforce Report (https://info.futurumgroup.com/new-ai-workforce)
What's Next! Podcast (https://www.tiffanibova.com/whats-next-podcast/)
FAA to finally ditch floppy disks in what it calls “historic” tech upgrade (https://arstechnica.com/tech-policy/2026/11/faa-to-finally-ditch-floppy-disks-in-what-it-calls-historic-tech-upgrade/)
Secrets of Question-Based Selling: How the Most Powerful Tool in Business Can Double Your Sales Results, by Thomas A. Freese (https://www.amazon.com/dp/1402287526)

Some guests on this podcast are clients of Channel Mastered. Compensation plays no part in their appearance or the content of the discussion unless the episode they appear on is a “bonus episode” explicitly labeled as sponsored.