
đą MOTOR TRADE RADIO SUPPLIER SPECIAL! We chat with Nancy Rignall about her work with dealer groups at Prospecting Dynamics (E59, S10)
2025-09-01
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đšSUPPLIER SPECIAL EXCLUSIVEđšThe latest in our series of Motor Trade Radio Supplier Specials showcases Prospecting Dynamics, the automotive consultancy services company, founded and led by Nancy Rignall. Â Nancy started the business in 2013 after a successful high-level career in the OEM (Ford) and dealer (Sandicliffe Motor Group) worlds. Â With enquiry management analysis at the core of her business, these are just some of the topics covered by Nancy in her conversation with us: Â â
Customer relationship managementâŠand how to do it properly!  â
Best practice processes for inbound and outbound calls  â
Maximising the first point of contact with customers  â
The uses and limitations of Artificial Intelligence in car retailing  â
The new challenges of enquiry handling for new and used EVs  â
How to get the most out of the September plate-change  â
Plus the ROI for dealers using Prospecting Dynamicsâ services  Contact details  Listeners wanting to know more about Prospecting Dynamics can message Nancy on LinkedIn or email her at [email protected]
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