Uncovering the Technology That Powers Your Favorite Restaurant

On this episode, Bill Waid, the Chief Product and Technology Officer of FICO, discusses the role of FICO and its products and services beyond the FICO score. He reveals how FICO applies artificial intelligence and machine learning in its decision-making processes. Plus, Bill explains how FICO's software division helps businesses operationalize analytics and make data-driven decisions.On this episode, Bill Waid, the Chief Product and Technology Officer of FICO, discusses the role of FICO and its products and services beyond the FICO score. He reveals how FICO applies artificial intelligence and machine learning in its decision-making processes. Plus, Bill explains how FICO's software division helps businesses operationalize analytics and make data-driven decisions. Tune in to learn:Why FICO is more than just a credit score; it offers a range of products and services to help businesses make data-driven decisions.How FICO applies artificial intelligence and machine learning to enhance its decision-making processes.Why digital engagement and the ability to adapt to changing customer needs are crucial for businesses in the financial industry.How the digitization of banking is transforming the industry.How FICO is using alternative data sources and augmented data analysis to assess credit risk for individuals with limited credit history.FICO's future focus is on making AI and machine learning more usable and transparent for businesses, empowering them to make better decisions.Why an emphasis on a strong company culture empowers employees to control their own destiny.The future of AI and machine learning lies in making it more accessible and usable for non-technical users.How FICO enables businesses to quickly test and iterate on models, making incremental improvements and driving better outcomes.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

In this conversation, Steve Stone, Head of Zero Labs at Rubrik, discusses the importance of data security and the challenges organizations face in managing and securing their data. He explains Rubrik's role as a data security company and how they provide backup, recovery, and analytics solutions to help organizations protect their data. Steve also highlights the growing problem of data growth and the impact of AI-generated data. He emphasizes the need for visibility into the data estate, the importance of securing data in a hybrid environment, and the role of proactive AI solutions in the future of data security.Tune in to learn:Rubrik is a data security company that provides backup, recovery, and analytics solutions to help organizations protect their data.Data growth and AI-generated data are major challenges in data security.Visibility into the data estate is crucial for organizations to understand and secure their data.Securing data in a hybrid environment requires a comprehensive approach that includes backup, recovery, and analytics solutions.The future of data security may involve proactive AI solutions that can detect and prevent threats in real-time. Data is the most important asset in cybersecurity and should be the primary focus.AI can be used for analytics and to bridge the gap between different teams in cybersecurity.Steve's journey into cybersecurity came from a background in special operations.Did you know that less than half of IT leaders feel their network infrastructure is ready to make the best use of emerging technologies?  Zayo, a leading global communications infrastructure provider, empowers some of the world’s most innovative companies to take advantage of next generation technologies with the help of reliable, resilient network infrastructure. Read their research paper, IT Confidential, to gain valuable insights from IT leaders. Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

In this conversation, Mike Hanley, the Chief Security Officer and SVP of Engineering at GitHub, discusses the transformation in security practices and the shift towards a distributed and zero trust approach. He emphasizes the importance of collaboration between security and engineering teams to enable great security outcomes. Mike also shares insights on managing concurrent projects and creating clarity around goals. He highlights the significance of empowering engineering teams and enabling creativity and expertise. Additionally, he expresses his excitement about the current state of the software space and the future of coding and learning, particularly with the impact of AI.Tune in to learn:AI can assist developers in completing redundant tasks and improve productivity.The future of AI in software development holds the potential for significant advancements and transformations.AI can play a crucial role in enhancing security practices and preventing vulnerabilities.A security-first approach is essential, and engaging with customers is crucial for successful security implementations. Security practices have transformed from a perimeter-based approach to a distributed and zero-trust approach.Collaboration between security and engineering teams is crucial for achieving great security outcomes.Creating clarity around goals and providing support to teams helps unlock creativity and expertise.The future of coding and learning will be influenced by AI, enabling new ways of accessing information and formulating questions.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

On this episode, Josh Lemos, the CISO at GitLab, discusses the role of GitLab in the software development lifecycle and how it helps companies build and ship secure software. He highlights the challenges in code reuse and security and emphasizes the importance of visibility and governance in software development. Josh also discusses the trust and explainability in AI and how AI can be leveraged for efficiency.Tune in to learn:What is GitLab (1:00)Creating trust in your platform (7:30)Figuring out how best to use AI (13:00)Making well-informed decisions (18:20)How to approach problems in ways that make sense (24:00)The future of the field (26:00)AI use cases (29:30)Recruiting the next generation of talent (34:40)Mission.org is a media studio producing content for world-class clients. Learn more at mission.org

AIOps is becoming more and more important to enterprises, and that is only going to continue. On this episode, Jason Walker, the Chief Innovation Officer at Big Panda, discusses the role of AIOps in improving operations and problem resolution in enterprise applications. He explains how Big Panda uses data and AI to identify, alert, and solve problems in digital services and shares the challenges faced by organizations in understanding their technology ecosystem and how AIOps can help in gaining visibility and context.Tune in to learn:Understanding AI Ops (1:00)Getting started implementing AIOps(4:35)The before and after of implementing AIOps (10:40)How AIOps can help simplify your ticket resolution (19:00)What will the AI ops space evolve into? (26:30)How to know you’re remediating the right thing (33:50)Going from the Marines to the IT world (38:55) Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

We’ve been living in the cloud for a long time now, so why is it still so difficult to navigate the multi-cloud infrastructure? Indu Keri, SVP and GM Hybrid Multi-cloud at Nutanix, is trying to simplify that landscape and on this episode, he breaks down how.  Tune in to learn:Navigating the multi-cloud complexity? (4:00)How can it get easier to do cloud management? (8:00)The web has changed how we experience the world (25:00)The role of infrastructure (30:00)Striving for simplicity (35:00)Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Google made its name by changing the way the world uses the internet. Today, the company is still on the leading edge of innovation and Ritika Gunnar, the Sr. Director of Product Management, Databases at Google, is helping to shape the future of technology once more. On this episode, she dives deep into how, where, and why generative AI is going to revolutionize the way engineers build, how apps are developed, and how everyday work gets done.Tune in to learn:Why is database management so hard? (3:00)How generative AI is transforming what Google builds (12:00)Creating a whole new world for app developers and programmers (18:00)Generative engineering and how it will change the way developers work (24:00)How generative AI is being use to create new experiences (33:40) Predicting how AI will be used in the future (36:42)Mentions:Google careersThe rise of GenEng: How AI changes the developer roleMission.org is a media studio producing content for world-class clients. Learn more at mission.org.

So much of the way data is used happens without us even knowing it. And the power of data is beyond comprehension. At Teradata, Erica Hausheer and her team are trying to harness that power and make lives better — even if you don’t realize they’re doing it. On this episode, Erica details the ways data, AI, and other innovative technologies are transforming the way we live and work.Tune in to learn:How Teradata is improving your life without you even knowing it (4:00) What it takes to understand and execute high-impact jobs (9:00) The evolution of digital transformation (14:00) The juxtaposition between product development and IT (25:00) Fighting against bad data (30:00) Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Moving to the cloud is nothing new — but doing it efficiently is still tough. Brantley Richbourg is the Principal Technical Consultant of Cloud Networking at AHEAD, and it’s his job to help companies navigate their journey to the cloud. On this episode, he describes some of the reasons companies are looking to make the move and the challenges they face along the way. Plus he explains where and how generative AI is playing a role and why innovation might not be the driving force behind customer decision making. Tune in to learn:What is Ahead? (1:32)Finally solving the problems with moving to the cloud (5:40)Integrating cloud systems and hybrid clouds (11:30)The role of generative AI (16:35)Why the cloud is not about saving money (30:00)How Ahead is working with clients (36:15)How to win at sales (38:38)The timeline for adopting new infrastructure (44:20)Predicting the next big thing (50:00)Mentions:Brantley’s first appearance on IT Visionaries--Did you know that less than half of IT leaders feel their network infrastructure is ready to make the best use of emerging technologies?  Zayo, a leading global communications infrastructure provider, empowers some of the world’s most innovative companies to take advantage of next generation technologies with the help of reliable, resilient network infrastructure. Read their research paper, IT Confidential, to gain valuable insights from IT leaders. Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Whether you realize it or not, there’s an extremely good chance that you have interacted with PAR Technology. This brand powers payment systems, loyalty apps, and more for some of the biggest restaurant brands around, including Five Guys, Sweet Green, Arby’s, and thousands more. Raju Malhotra is the Chief Product & Technology Officer at PAR Technology, and on this episode, he explains how PAR implements its technology to make the restaurant experience seamless for both the workers and the diners.Tune in to learn:What is PAR Technology? (1:00)Why big brands choose PAR (2:00)The need to be flexible with different infrastructures (5:00)Blending the hardware and software components clients need (9:00)How to decide what to build (13:00)The rise of third parties and the challenge of integration (26:00)--Zayo connects critical data centers across the US, Canada, and Europe with high-capacity metro fiber and extensive long-haul dark fiber. Trusted by the world's most innovative companies, Zayo embodies what's next in networking.Discover Zayo’s expansive network maps on their website and see where their network can take you. With low-latency, reliable, 400G and 800G-enabled routes, it's the modern network solution you've been searching for.Visit Zayo's website today to unlock the power of your network and tap into the technologies of tomorrow. Go to Zayo.com/network now.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.