Paul Adams, Chief Product Officer at Intercom, shares the latest in Intercom’s AI innovation – including the launch of Fin 3 and our vision for the future of Fin as a Customer Agent.
Recorded at Pioneer 2025, a summit for AI customer service leaders.
Watch this episode on YouTube: https://youtu.be/3e5PPtY_CSs?si=kqwQPGpr5twJiZH7
For more keynotes & conversation visit https://pioneer.fin.ai
Follow our Fin/ideas Substack - stories from the team at Intercom building Fin: https://ideas.fin.ai/
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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