Customer Journey Mapping with Jaco van den Heever

Get in touch with Ronald https://www.linkedin.com/in/ronald-du-toit-2b0597148/ Important Links: AI Expo Africa 2020: Unlocking business value using data science in financial services https://www.youtube.com/watch?v=pgNEsDnDMic Have any questions or topic suggestions? 📱 Send a voice note, https://anchor.fm/guidelines/message 👋🏼 Say hi on Twitter, https://twitter.com/jmcopel

Get in touch with Mandy https://www.linkedin.com/in/mandyrobinson/   Important Links:   Mandy's blog:  https://extralarge.co.za/new-blog   Web Content Accessibility Guidelines (WCAG) 2.0:  https://www.w3.org/TR/WCAG20/   Microsoft Inclusive Design:  https://www.microsoft.com/design/inclusive/   Apple Accessibility Guidelines:  https://developer.apple.com/design/human-interface-guidelines/accessibility/overview/introduction/   Have any questions or topic suggestions?  📱 Send a voice note,  https://anchor.fm/guidelines/message  👋🏼 Say hi on Twitter,  https://twitter.com/jmcopel

Get in touch with Sam https://www.linkedin.com/in/sharperux/ Important Links: 10 sobering realities every brand-new UX designer needs to accept https://uxdesign.cc/10-sobering-realities-every-brand-new-ux-designer-needs-to-accept-e1fea1fe76cf Have any questions or topic suggestions? 📱 Send a voice note, https://anchor.fm/guidelines/message 👋🏼 Say hi on Twitter, https://twitter.com/jmcopel

Get in touch with Justin https://www.linkedin.com/in/justin-evans-77549219/ Important Links: 22Seven https://www.22seven.com Agile Manifesto https://agilemanifesto.org Procreate https://procreate.art Have any questions or topic suggestions? 📱 Send a voice note, https://anchor.fm/guidelines/message 👋🏼 Say hi on Twitter, https://twitter.com/jmcopel

Get in touch with Debbie: https://www.linkedin.com/in/dwhood/ Important Links: Delta CX https://deltacx.com Delta CX Book https://www.amazon.com/Delta-CX-Customer-Experience-Transform/dp/1081534478/ Delta CX YouTube channel https://www.youtube.com/channel/UCWzOIM5hEAlyYqyPe5O2oZA Have any questions or topic suggestions? 📱 Send a voice note, https://anchor.fm/guidelines/message 👋🏼 Say hi on Twitter or email, https://twitter.com/jmcopel https://jonathancopeland.co.za

Get in touch with Jonathan: https://jonathancopeland.co.za Checkout Brenden Roberts' Instagram channel: https://www.instagram.com/brendenr22/ Important Links: Show your work, Austin Kleon https://www.amazon.com/Show-Your-Work-Austin-Kleon/dp/076117897X/ref=sr_1_1?crid=WU6VEE3DTM6F&dchild=1&keywords=show+your+work+austin+kleon&qid=1598024787&sprefix=show+your+work%2Caps%2C464&sr=8-1 The Second Mountain, David Brooks https://www.amazon.com/Second-Mountain-David-Brooks/dp/0812993268/ref=sr_1_1?dchild=1&keywords=second+mountain&qid=1598024822&sr=8-1 Delta CX: The Truth About How Valuing Customer Experience Can Transform Your Business, Debbie Levitt https://www.amazon.com/Delta-CX-Customer-Experience-Transform-ebook/dp/B07W68535J/ref=sr_1_1?dchild=1&keywords=Delta+CX&qid=1598024852&sr=8-1 Sand Dollar Design  https://www.sanddollardesign.co Jaco van den Heever https://www.linkedin.com/in/jacovdh/ Zandre Coetzer https://www.linkedin.com/in/zandre-coetzer-28283670/ https://medium.com/@lvthkd Have any questions or topic suggestions? 📱 Send a voice note, https://anchor.fm/guidelines/message 👋🏼 Say hi on Twitter, https://twitter.com/jmcopel

Get in touch with Darren: https://www.linkedin.com/in/dwhood/ Important Links: Emotional Intelligence by Darren Hood  https://www.youtube.com/watch?v=HuGERzmOjKw The World of UX with Darren Hood podcast https://podcasts.apple.com/us/podcast/the-world-of-ux-with-darren-hood/id1514004102 UX Uncensored https://www.youtube.com/channel/UCL72g-gp_0iyBjDIpQ1VCrw Movie Trailers:  Equilibrium https://www.youtube.com/watch?v=raleKODYeg0 Dolores Claiborne https://www.youtube.com/watch?v=mH941qrVAJo House of Games https://www.youtube.com/watch?v=IAT7pA83cXY Have any questions or topic suggestions? 📱 Send a voice note, https://anchor.fm/guidelines/message 👋🏼 Say hi on Twitter, https://twitter.com/jmcopel

Get in touch with Zander: https://www.linkedin.com/in/zandre-coetzer-28283670/ Important Links: A framework to define your product metrics: https://uxdesign.cc/a-framework-to-define-your-product-metrics-6ca9837bfc8b Kaggle: https://www.kaggle.com/ 5 starter projets: https://www.kaggle.com/getting-started/44088 Khan Academy AP Statistics: https://www.khanacademy.org/math/ap-statistics Highschool Statistics: https://www.stairwaylearning.com/ Mentioned: Caleb Chavalala https://www.linkedin.com/in/caleb-chavalala-1804933a/ Louise de Beer https://www.linkedin.com/in/louise-de-beer-a9630115/ Have any questions or topic suggestions? 📱 Send a voice note, https://anchor.fm/guidelines/message 👋🏼 Say hi on Twitter, https://twitter.com/jmcopel

Get in touch with Jaco:   https://www.linkedin.com/in/jacovdh/  https://www.sanddollardesign.co.za   Have any questions or topic suggestions?   📱 Send a voice note,   https://anchor.fm/guidelines/message  👋🏼 Say hi on Twitter,   https://twitter.com/jmcopel

Get in touch with Trystan:  http://affix.joburg/portfolio/  Have any questions or topic suggestions?  📱 Send a voice note ,  https://anchor.fm/guidelines/message  👋🏼 Say hi on Twitter,  https://twitter.com/jmcopel