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34:30
Let's chat about continual improvement as a behavior.
Standards require it, customers expect it, organizations need it, but how does it become less about BIG BOLD CHANGE and more about small changes that have a big impact and bring a team more into the system?
Thanks for listening!
Check out coqms.com for a link a free QC/QA tool database to help your system get up and running and conduct some analysis!
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