Episode 003: Pillars and Principles

ACT Group pride itself on the 'accurate prescription of engineering solutions since 2006'. The best solutions for the job – on time, every time.In this new ACT Group Podcast episode, brand builder Mychael Owen chats to ACT Group MD Michael Richardson in the 4th episode - 'Reach' - of a Diary of an Engineering CEO.Recorded: January 2023.Length: 18:43.Watch the episodes on:ACT Group Website: https://www.my-act.co.uk/category/podcasts/ ACT Group YouTube: https://www.youtube.com/channel/UC4ZDBq-T4TmVfaJ95fPxUPgFollow us on LinkedIn to keep updated: https://www.linkedin.com/company/advanced-cutting-tools-ltd/Spreaker: https://www.spreaker.com/show/diary-of-an-engineering-ceo

ACT Group pride itself on the 'accurate prescription of engineering solutions since 2006'. The best solutions for the job – on time, every time.In this new ACT Group Podcast episode, brand builder Mychael Owen chats to ACT Group MD Michael Richardson in the 3rd episode - 'Pillars and Principles' - of a Diary of an Engineering CEO.Recorded: September 2022.Length: 34:03.TOPICS.9 Principles and 5 Pillars....1. PLANHave a plan. If you haven't got a plan it is not a good starting point....2. PURPOSEThis is the reason we do what we do.The 5 Pillars of ACT Group are:1. Generations2. Shrinkage3. Capacity4. Profit5. Legacy...3. CANDLEHow to keep going when you don't do 8-hour days and 5-day weeks....4. SERVICEWhen it comes to service levels, okay isn't okay....5. CUSTOMERSIt's important for ACT Group to have quality relationships with every single customer....6. SUPPLIERSHow to manage a temptation to overpromise with suppliers....7. DYNAMICAlways be open to change - daily, weekly, monthly....8. AGILEWe live in a world of 'It was needed yesterday'....9. BUMPSWhen things don't quite go to plan....Watch the episodes on:ACT Group Website: https://www.my-act.co.uk/category/podcasts/ACT Group YouTube: https://www.youtube.com/channel/UC4ZDBq-T4TmVfaJ95fPxUPgFollow us on LinkedIn to keep updated: https://www.linkedin.com/company/advanced-cutting-tools-ltd/Spreaker: https://www.spreaker.com/show/diary-of-an-engineering-ceo

ACT Group pride itself on the 'accurate prescription of engineering solutions since 2006'. The best solutions for the job – on time, every time.In this new ACT Group Podcast episode, brand builder Mychael Owen chats to ACT Group MD Michael Richardson in the 2nd episode - 'Moments and Milestones' - of a Diary of an Engineering CEO.Recorded: June 2022.Length: 34:22.TOPICS.About Michael Richardson and ACT Group.Moments and milestones during the 16 years of ACT Group:When did you first try running your own business?Why did you want to do it?Financially, how did you start ACT Group?Family support and personal sacrifices.Where was your first office?Moving to a bigger office.How do you learn to be an MD?It's all about the people.Creating a good place to work.How long do customers tend to stay with ACT Group?Investing in infrastructure.What was the first indulgent thing you bought yourself?Do you have any regrets or wish you'd done things different or better?Do you get enough time off?Coping during the tricky times.Looking forward to the future for ACT Group.What drives you now?Watch the episodes on:ACT Group Website: https://www.my-act.co.uk/category/podcasts/ACT Group YouTube: https://www.youtube.com/channel/UC4ZDBq-T4TmVfaJ95fPxUPgFollow us on LinkedIn to keep updated: https://www.linkedin.com/company/advanced-cutting-tools-ltd/Spreaker: https://www.spreaker.com/show/diary-of-an-engineering-ceo

ACT Group pride itself on the 'accurate prescription of engineering solutions since 2006'. The best solutions for the job – on time, every time.In this new ACT Group Podcast, brand builder Mychael Owen chats to ACT Group MD Michael Richardson in the first episode - 'People' - of a Diary of an Engineering CEO.Recorded: March 2022.Length: 31:50.TOPICS.About Michael Richardson and ACT Group:Tell us a little bit about you and the company.Where, geographically are your customers?How did ACT Group grow to have the biggest market share in that territory?Managing People:Are you any good at managing people?Being a good bossDoes your Dad's involvement in the business influence how you work?The open door policy - can your team talk to you?What do you look for when recruiting?Employing people from competitor companiesCommunication and involvementQuiz. How well do you know your people?Watch the episodes on:ACT Group Website: https://www.my-act.co.uk/category/podcasts/ACT Group YouTube: https://www.youtube.com/channel/UC4ZDBq-T4TmVfaJ95fPxUPgFollow us on LinkedIn to keep updated: https://www.linkedin.com/company/advanced-cutting-tools-ltd/Spreaker: https://www.spreaker.com/show/diary-of-an-engineering-ceo