Good leaders appreciate that employee experience is critical to the delivery of a great customer experience.
Related Links:
Hosted by:
Carolyn Schnare, Director Strategic Initiatives, NACS and Rose Johnson, Audience Development and Production Manager, NACS
About our Guest:
Joseph Michelli, CEO, The Michelli Experience
Joseph A. Michelli, Ph.D., C.S.P., is a speaker, author, and organizational consultant who transfers his knowledge of exceptional business practices in ways that develop joyful and productive workplaces with a focus on customer experience. His insights encourage leaders and frontline workers to grow and invest passionately in all aspects of their lives.
Dr. Michelli is a Wall Street Journal, USA Today, Publishers Weekly, Nielson BookScan, and New York Times #1 bestselling author. His latest book is Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges.
Fler avsnitt från "Convenience Matters"
Missa inte ett avsnitt av “Convenience Matters” och prenumerera på det i GetPodcast-appen.