CR084: Hyper Automation with Johan Sporre, Ericsson

IT’S CHRIIIIIISTMAAAASSSSSSS!!!!!The last couple of years we have seen an increasing cadence of tech innovation, but scaled adoption held back by economic headwinds and incomplete technology suites - at the end of the year, it seems like a good time to reflect and cast forward a bit… In this weeks festive episode of the show, Dave, Esmee and Rob along with friend of the show, Gene Kim, author of the Phoenix Project and Wiring the Winning Organization, have a relaxed mull over the trends in AI and Cloud for 2025, what they are excited about for the coming year, sunny Christmastime and cooking the perfect turkey.Merry Christmas, Happy Holidays and a very Happy and Healthy New Year to all our guests and listeners! Thank you for sharing your time with us this year—we look forward to seeing you at the end of January! TLDR 00:53 Cruising and why don't people use meat probes? 11:00 Cloud conversation with Gene Kim 1:15:08 Excited about 2025! Guest Gene Kim: https://www.linkedin.com/in/realgenekim/ Hosts Dave Chapmanger: https://www.linkedin.com/in/chapmandr/ Esmee van de Glühwein: https://www.linkedin.com/in/esmeevandegiessen/ Rob Snowmanahan: https://www.linkedin.com/in/rob-kernahan/Production Dr Mike van der Baubles: https://www.linkedin.com/in/marcel-vd-burg/ Dave Chapmanger: https://www.linkedin.com/in/chapmandr/ SoundBeneath-the-Mistletoe Corbett : https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Jinglebells Corbett" : https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini

There is huge potential for the leverage of data (and AI) to provide the most modern Citizen digital experiences, but that has to be balanced with managing deep legacy challenges and, of course, security risk.  In a special episode this week, Dave and Rob talk to Craig Suckling, UK Government Chief Data Officer about modern public services, the challenges and opportunities in unleashing data in a safe and secure way, how AI fits into all of this and how Governments can lead the way in secure and ethical AI implementation. TLDR:01:56 The Chief Software Officer?!05:40 Cloud conversation with Craig Suckling57:55 Christmas with the kids and Lego! Guest:Craig Suckling: https://www.linkedin.com/in/craigsuckling/Hosts:Dave Chapman: https://www.linkedin.com/in/chapmandr/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/Guest host Sandeep Kumar: https://www.linkedin.com/in/sandeepkumar99/Production:Marcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/Sound:Ben Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini

Live from the Expo floor in Las Vegas, we're bringing you a special limited series of episodes on AWS re:Invent 2025. Join us as we check in with AWS and take an industry temperature check.  Plus, we'll keep you updated on all the latest news and juicy gossip from the Strip.On day three of the conference Dave and Rob talk to:Max Peterson, VP Sovereign Cloud about Innovation in Sovereign CloudErik Farr, MD Solution Architecture about Cloud Maturityalso Rob Easton from AWS, drops in to help us round up the show - what were our big takeaways and which Casino Bar triumphed in Rob’s rigorous exploration?!TLDR00:30 Main announcements at AWS re:Invent 2024 by the team07:25 Sovereign Cloud with Max Peterson32:19 Cloud Maturity with Erik Farr54:23 Final conclusion and goodbye to Las Vegas and AWS re:Invent 2024 GuestMax Peterson: https://www.linkedin.com/in/maxrpeterson/Erik Farr: https://www.linkedin.com/in/erikfarr/Rob Easton: https://www.linkedin.com/in/rob-easton-94a983/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini

Live from the Yardbird in Las Vegas, we're bringing you a special limited series of episodes from AWS re:Invent 2025. Join us as we check in with AWS and take an industry temperature check.  Plus, we'll keep you updated on all the latest news and juicy gossip from the Strip. On the second packed day of the conference Dave and Rob talk about vertical adoption of Cloud, and how it is being adopted to drive industry innovation, with:Ozgur Tohumcu, GM Automotive & Manufacturing about Innovation in the Automotive IndustryRachel Skaff, MD North America Partner & Channel Sales all Industries, about Transforming the Industriesplus Databricks drop by to talk about Data Swamps in Public Sector!TLDR01:11  Setting the scene for Day 2 by the team08:48 Transforming the Industries with Rachel Skaff38:24  Innovation in the Automotive Industry with Ozgur Tohumcu1:03:56 Data Swamps with Databricks1:17:40 Reflections on Day 2 by the teamGuestsOzgur Tohumcu: https://www.linkedin.com/in/ozgur-tohumcu-321a87/Rachel Skaff: https://www.linkedin.com/in/rachelskaff/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini

Live from the Yardbird in Las Vegas, we're bringing you a special limited series of episodes on AWS re:Invent 2025. Join us as we check in with AWS and take an industry temperature check.  Plus, we'll keep you updated on all the latest news and juicy gossip from the Strip. In a packed show on day one of the conference, Dave and Rob first chat about expectations for re:Invent this year and the main Keynote announcements.Then they talk to:Rahul Sareen, Global Head Cross Industry about state of sustainable techMelissa Dougherty, MD Global Partner Sales, Financial Services about the future of FSalso Matt Gillard, 'Cloud Dialogues' and Paul Mukherjee and Liam Walsh, UK Gov Defra, drop in to say hello.TLDR00:38 Setting the scene and emerging themes AWS re:Invent 2024 by the team and Matt Gillard14:38 State of sustainable tech with Rahul Sareen33:35 The future of FS with Melissa Dougherty 1:01:44 Drop In with Liam Walsh and Paul Mukherjee GuestsRahul Sareen: https://www.linkedin.com/in/rahul-sareen-1b2bb86/ Melissa Dougherty: https://www.linkedin.com/in/melissaadougherty/Matt Gillard: https://www.linkedin.com/in/mattgillard/ Paul Mukerjee: https://www.linkedin.com/in/paulmukherjee/Liam Walsh: https://www.linkedin.com/in/liamjameswalsh/ HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini

Agentic intelligence will enable unprecedented levels of automation, it is a next step on from what has been possible for a number of years.  Is it now possible to automate 80% of IT tasks?This week, Dave, Esmee, and Rob talk to Johan Sporre Lennberg, Vice President Cloud Service at Ericsson about how Hyper Automation is possible, to what extent and the best way to go after it in IT.TLDR:01:35 Confusion about AI Ethos06:28 Cloud Conversation with Johan Sporre46:00 Showcasing value 54:40 Riding in the season's first snowfall! Guest:Johan Sporre Lennberg: https://www.linkedin.com/in/johan-sporre/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini

Live from the heart of Microsoft Ignite 2024 in Chicago, right from the Expo floor, we're bringing you a special limited series of episodes. Join us as we make connections between Microsoft, Azure AI and Data, Security, Industry, Development Community and customer experience. Plus, we'll keep you updated on all the latest news and juicy gossip.   On day three of the conference Dave and Rob talk to:Kathleen Mitford, CVP Global Industry Marketing about Industry AI TransformationIrina Nechaeva, GM Identity & Access about the State of the Nation on IaM managementMarco Casalaina, VP Azure AI about Democratization of AITLDR00:40 The four main themes from Microsoft Ignite'2409:59 Industry meets AI Transformation with Kathleen Mitford40:47 IaM management meets AI with Irina Nechaeva1:07:47 The future meets AI with Marco Casalaina1:35:08 Final conclusion and goodbye to Chicago and Microsoft Ignite'24 Guest- Kathleen Mitford: https://www.linkedin.com/in/kmitford/- Irina Nechaeva: https://www.linkedin.com/in/irinanechaeva/- Marco Casalaina: https://www.linkedin.com/in/marcocasalaina/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini

Live from the heart of Microsoft Ignite 2024 in Chicago, we're bringing you three daily episodes. Join us as we make connections between Microsoft, Azure AI and Data, Security, Industry, Development Community and customer experience. Plus, we'll keep you updated on all the latest news and juicy gossip.   On day two of the conference Dave and Rob talk to:Rudra Mitra, CVP Purview about Data Security in the Age of AISarah Bird, CPO for Responsible AI and Yina Arenas, VP, AI Foundry about Embedding Ethics in AI Innovation & the newly announced FoundryScott Hanselman, VP Developer Community about Empowering Developers with AI TLDR00:32 Bar in the Clouds and observation from Microsoft Ignite08:44 Data Security meets AI with Rudra Mitra33:30 Ethics and Foundry meets AI with Dr. Sarah Bird and Yina Arenas1:04:28 Developers meets AI with Scott Hanselman 1:34:13 Conclusion of Day 2 and what will Day 3 bring?GuestRudra Mitra: https://www.linkedin.com/in/rudramitra/Dr. Sarah Bird: https://www.linkedin.com/in/slbird/Yina Arenas: https://www.linkedin.com/in/yinaa/Scott Hanselman: https://www.linkedin.com/in/shanselman/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini

Live from the heart of Microsoft Ignite 2024 in Chicago, we're bringing you three daily episodes. Join us as we make connections between Microsoft, Azure AI and Data, Security, Industry, Development Community and customer experience. Plus, we'll keep you updated on all the latest news and juicy gossip.  On day one of the conference Dave and Rob first chat with friend of the show Steve Webb about the main Keynote announcements by Satya Nadella, Ignite itself and the critical topic of Chicago pizza.Then they talk to:Arun Ulag, CVP Azure Data, Microsoft, about the importance of Data in the AI landscapeTLDR00:40 Main announcements at Microsoft Ignite 2024 by the team 19:40 Azure Data meets AI with Arun Ulag  Guest Arun Ulag: https://www.linkedin.com/in/arunulag/ Hosts Dave Chapman: https://www.linkedin.com/in/chapmandr/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/With Steve Webb https://www.linkedin.com/in/stevenpwebb/Production Marcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/ Dave Chapman: https://www.linkedin.com/in/chapmandr/ Sound Ben Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/ Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini

In today's rapidly evolving tech landscape, understanding your organisations legal position on AI is critical. As it continues to advance, so do the complexities around data protection, intellectual property, and ethical use and regulation is struggling to keep up.  This week, Dave, Esmee and Rob talk to Jagvinder Singh Kang, Partner at International & UK Head of IT Law at Mills& Reeve about how businesses and individuals are navigating leveraging AI’s potential while staying within legal and ethical boundaries, including the current state of GenAI regulation, the relevance of the EU AI Act and the evolving legal landscape. TLDR 02:25 Should we just give up and embrace the algorithm? 07:43 Cloud conversation with Jagvinder 41:03 The overwhelming pace of technological change for elders 48:17 Great movies and preparing for a major GenAI event! Guest Jagvinder Singh Kang: https://www.linkedin.com/in/jagvindersinghkang/ Hosts Dave Chapman: https://www.linkedin.com/in/chapmandr/ Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/ Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/Production Marcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/ Dave Chapman: https://www.linkedin.com/in/chapmandr/ Sound Ben Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/ Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini