How Agentic Revenue Cycle Operations Unlock Enterprise Transformation

In this episode, Dr. Scott Law, Co-Founder of Smile Doctors, joins the podcast to discuss Smile Express, remote monitoring and how technology is creating new ways to deliver orthodontic care. He also shares insights on managing patient expectations as technology continues to evolve, as well as his experience as the No. 1 user of AI dental monitoring and aligned technology.

In this episode, Jeffrey Akers, PharmD, MHA, BCPS, CPEL, Vice President of Pharmacy Services at UC Health Corporate Pharmacy Services and Adjunct Professor of Pharmacy Practice and Administrative Sciences at the University of Cincinnati James L. Winkle College of Pharmacy, joins the podcast to discuss medication access services and the role pharmacy can play in improving access to care and supporting patients throughout their treatment journey.

In this episode, Deborah Greer, MD, System Lead for Advanced Appeals and Settlements, Denials Management and Prevention at CommonSpirit Health, joins the podcast to discuss her 2026 priorities of consistency and capacity in healthcare operations. She also shares insights on the need for greater transparency and how technology can help close gaps and strengthen denials management.

In this episode, Holly DuBois, MD, Chief Medical Officer at Connections Health Solutions, joins the podcast to discuss the importance of upstream care and expanding access to behavioral health services. She also shares insights on using telehealth to address access challenges and what the future of psychiatry may look like as care delivery continues to evolve.

In this episode, Tina Bennett, Chief Experience Officer at Yale New Haven Health, joins the podcast to discuss the growing need for human connection in healthcare and the importance of prioritizing the patient experience despite budget cuts. She also shares insights on creating greater convenience for patients and finding ways to strengthen the healthcare experience while navigating financial pressures.

In this episode, Tanner White, MBA, FACHE, Chief Executive Officer at Altru Devils Lake, joins the podcast to discuss the workforce challenges facing healthcare organizations and the importance of developing strategies to attract, retain and support staff in a changing environment. He also shares insights on leveraging community partners to strengthen local healthcare services, build relationships and address the needs of the community.

In this episode, Dr. Ed Lee, Chief Medical Officer, Nabla, discusses the shift from standalone AI tools to integrated clinical AI platforms, including ambient documentation, coding, clinical workflows, governance and the future of clinical intelligence.This episode is sponsored by Nabla.

In this episode, PV Subba Rao, President, NTT DATA, discusses how agentic AI can improve revenue cycle outcomes, unlock cash and margin, reduce administrative burden and create capacity for broader health system transformation.This episode is sponsored by NTT DATA.

In this episode, Graciana Garces, Chief Strategy & External Affairs Officer, Tejano Center for Community Concerns, Susan Boland, Manager of Nursing Operations, Avenue 360 Health & Wellness, and Eryn Sims, LVN & Hypertension Nurse Champion, Avenue 360 Health & Wellness, discuss building sustainable, community-centered approaches to hypertension care through food access, education, remote monitoring and personalized patient support. They also share lessons on overcoming transportation, technology and care coordination barriers while strengthening partnerships between community organizations and healthcare providers. 

In this episode, Denise Scarpelli, PharmD, MBA, CPEL, Vice President and Chief Pharmacy Officer at UChicago Medicine, joins the podcast to discuss GLP-1 medications and strategies for keeping drug prices down. She also shares insights on managing drug shortages and developing payer-adaptive models.