Diana Richardson, President and CEO of Merrimack Health

In this episode, Simon Nazarian, Executive Vice President and Chief Digital and Technology Officer at City of Hope, joins the podcast to discuss how technology is reshaping patient outcomes and expanding access to care. He shares why health systems can’t afford to stand still as AI drives new efficiencies, and where he sees the greatest opportunities for growth as digital transformation accelerates across healthcare.

In this episode, Diana Richardson, President and CEO of Merrimack Health, shares how the newly formed Massachusetts health system came together at unprecedented speed, the operational and financial challenges of integration, and how a strong commitment to community and safety net care is guiding the organization forward.

This episode, recorded live at the 10th Annual. Health IT + Digital Health + RCM Annual Meeting features Dr. Brian Patterson, Physician Administrative Director for Clinical AI, UW Health, who shares where AI is delivering real impact today in revenue cycle and clinical workflows and offers guidance on deploying AI responsibly amid rapid innovation and evolving governance.

This episode, recorded live at the 10th Annual. Health IT + Digital Health + RCM Annual Meeting features Puneet Freibott, System Chief Nursing Officer, Beth Israel Lahey Health, who discusses how AI, ambient documentation, and virtual care can reduce clinician burden, improve patient outcomes, and why people centered governance is critical to scaling digital innovation.

In this episode, Dr. Sanjai Nagendra and Cameron Thomason of Labcorp discuss how lab stewardship is evolving into a systemwide strategy to improve quality, control costs, and support population health through data, analytics, and cross functional leadership alignment.This episode is sponsored by Labcorp.

In this episode, Brandon P. Hirsch, MD, FAAOS, Orthopaedic Spine Surgeon at DISC Sports and Spine Center, discusses the expanding role of telemedicine, key policy changes shaping patient access, and emerging disruptors such as endoscopic techniques and digital engagement. He also shares his perspective on national healthcare reform and its direct impact on spine care.

In this episode, Stephen Rinaldi, SVP and Chief Revenue Officer of UNC Health, discusses payer pressure, Medicaid and ACA uncertainty, and workforce challenges shaping health system finance. He also shares how UNC Health is leveraging AI in the revenue cycle, clinical operations, and research while planning major growth initiatives, including a new children’s hospital and expanded care access across North Carolina.

In this episode, Dave Newman, MD, Chief Medical Officer of Virtual Care at Sanford Health, explores the responsible and irresponsible uses of AI in healthcare and where the greatest benefits are emerging. He discusses how ambient AI is improving patient satisfaction, the role of AI and virtual reality in orthopedic surgery, and how virtual care innovations are shaping a more efficient and patient-focused future.

This episode, recorded live at the 10th Annual. Health IT + Digital Health + RCM Annual Meeting features Amy Trainor, CIO, Ochsner Health, who shares how the system is thoughtfully deploying AI across clinical, administrative, and virtual care settings while keeping clinicians, patients, and governance at the center of technology decisions.

In this episode, Molly Gamble, Vice President of Editorial at Becker’s Healthcare, joins Scott Becker to discuss how AI governance is evolving into a strategic priority, along with emerging AI use cases in revenue cycle, clinical decision support, and patient experience that could significantly change health system operations and payer relationships.