In this episode, Fred and John discuss:
<ul>
<li>Mindset of Accounting and Finance (vs. Account Managers)</li>
<li>Finance's primary concerns</li>
<li>How to interpret the output of Finance and Accounting as an Account Manager</li>
</ul>

Account Management (a tactical guide to success)

Finance and Accounting for Account Managers

In this episode, Fred and John discuss:<ul><li>Negotiations Process: anchoring, leveraging interests, etc.</li><li>Common negotiation mistakes</li><li>Ethics in negotiations</li></ul>

Negotiations Part 2

In this episode, Fred and John review the initial stages of negotiation:1) Knowing the types of negotiations2) Preparation - ZOPA, BATNA, goal-setting3) Books we recommend

Negotiations Part 1

In this episode, Fred and John discuss using DISC as an Account Manager:<ul><li>Review of what DISC means and how to use as an Account Manager</li><li>Fred and John&#39;s DISC profiles</li><li>We attempt to guess famous people&#39;s profiles</li></ul> Also a discussion of Pop-Tarts

DISC for Account Managers

In this episode, Fred and John discuss:<ul><li>Misconceptions on how to work with internal teams</li><li>What to do instead</li></ul>

How to Work with Internal teams

In this episode, Fred and John discuss:<ul><li>Mindset of Accounting and Finance (vs. Account Managers)</li><li>Finance's primary concerns</li><li>How to interpret the output of Finance and Accounting as an Account Manager</li></ul>

In this episode, Fred and John discuss the best ways to be successful applying for a role as an Account Manager including: 
 

<ul><li>Getting your foot in the door</li>
<li>Resume</li>
<li>Interviewing</li>
<li>First three months</li>
</ul>

How to Successfully Land An Account Manager Role

In this episode, Fred and John do a wrap-up of topics from the book.  Including:
<ol><li style="font-weight:400;">Be more than a pass through</li>
<li style="font-weight:400;">Be a student of the game</li>
<li style="font-weight:400;">Be a person of character</li>
<li style="font-weight:400;">Resources available for further study</li>
</ol>

Wrap up of the basics of Account Management

In this episode, Fred and John continue the conversation about the right way to approach communication with your clients.  Including:
-Communication with emotional context
-Knowing your audience
-Using listening as a communication tool

Communications (Part 2)

In this episode, Fred and John discuss the right way to approach communication with your clients.  Including:
- When to communicate
- Dangers of email
- Being positive
- Grammar and syntax

Communications (Part 1)

Näringsliv

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