Abundant Yoga Teacher Podcast podcast

How to Handle Refund Requests (and Other Tricky Conversations)

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This week I’m trying something new: I’m unpacking an email exchange from my own Yoga business and drawing 2 tips out for you on how to better handle snarky customer service requests. Let me know what you think about this, and whether case studies should be a repeat event. Also diversions into Jay Shetty, becoming a monk and me accidentally hitting Ana Forrest in the face. Enjoy!

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