Leading Practices in Treasury: Bank Relationship Management

In this episode, Paul Galloway joins Pushpendra Mehta to explore compliance and network optimization in treasury. From KYC and BOI filings to payment screening, Paul shares leading practices for managing risk and ensuring uptime. Discover how strategic compliance and robust networks support security, resilience, and competitive advantage. Check out the Leading Practices in Treasury ebook or audiobook here: https://strategictreasurer.com/ebook-leading-practices-in-treasury/?utm_source=STEBKpage Prefer video? Watch the full version here: https://www.youtube.com/watch?v=XJotnXwxIvw  

As payment methods diversify and customer expectations increase, the traditional collection and lockbox processing model must evolve. The growing complexity of incoming payments—especially non-conforming mail and unstructured transactions—coupled with the change in expectations, demand smarter, scalable solutions. This situation of complexity and expectations has ushered in a new era of modern collection processing, focused on eliminating manual inefficiencies and using intelligent automation tools to improve accuracy and data quality, driving faster payment processing and improved operational throughput and scalability. Deluxe’s Dave Boyce sits down with Craig Jeffery on the Treasury Update Podcast to talk about the latest capabilities lockbox providers can use to improve their existing processes and meet the growing needs of corporations. In this episode, we’ll discuss some key features of modern collection solution sets: Virtual batching Machine learning-driven recognition Historical learning Intelligent character recognition (ICR) technology  

In this episode, Craig Jeffery talks with Dave Robertson about how AI is being applied in treasury today. They cover key use cases, from forecasting and credit analysis to policy automation, and explore challenges like hallucinations and data privacy. What should treasurers be doing now to prepare for what's coming? Listen in to learn more. CashPath Advisors

Pushpendra Mehta and Paul Galloway discuss how a process mindset helps treasury deliver strategic value and improve efficiency across the organization. You can access the ebook Leading Practices in Treasury or its audiobook version here: https://strategictreasurer.com/ebook-leading-practices-in-treasury/?utm_source=ST362 Alternatively, you can watch the video version of the ebook here: https://www.youtube.com/watch?v=XJotnXwxIvw

Craig Jeffery and Dave Robertson explore embedded banking’s growing role in treasury. From API-driven integration to real-time risk mitigation, they discuss how embedded banking is reshaping processes, roles, and even merger strategy. What does this shift mean for corporates, banks, and the future of treasury? Tune in to find out. CashPath Advisors

In this episode, Pushpendra Mehta sits down with Paul Galloway to discuss the third topic in the series—Cash Forecasting. Tune in for deeper insights. Want to dive deeper into Leading Practices in Treasury? Download the eBook or listen to the audiobook here Alternatively, you may view the video version here

In this episode, Paul Galloway explores the three-in-one architecture of bank account management (BAM). He explains how visibility, account structure, and bank services come together to reduce risk, improve cash positioning, and support fraud prevention. How can an optimized BAM framework strengthen liquidity and enhance security? Find out in this practical treasury discussion.

In this Learning from Literature episode, Craig Jeffery explores ancient wisdom on change from Heraclitus and Socrates. How can treasurers and business leaders embrace change rather than resisting it? From technology shifts to generational mindsets, discover how focusing on building the new fosters adaptability, resilience, and forward momentum in a dynamic financial world.  

In this episode, Paul Galloway discusses the importance of strong bank relationships for treasurers. From credit and capital access to strategic advisory services, he explores how share-of-wallet, communication, and scorecards can help companies align with the right banking partners. Why does relationship strength matter, and how can it impact growth initiatives? Tune in to find out. Download or listen to the eBook here

In this episode of the Learning from Literature series, Craig Jeffery reflects on wisdom from Socrates and Plato, exploring the power of humility, openness, and restraint. What do these ancient insights reveal about effective treasury leadership and communication today? Listen in to uncover how thoughtful silence and curiosity can elevate your professional impact.