How Phenom Is Using AI To Transform Hiring And Talent Intelligence

How can organizations use AI to transform hiring while still protecting the human element at the heart of work? In this episode of Tech Talks Daily, I sit down with Mahe Bayireddi, co-founder and CEO of Phenom, to explore how artificial intelligence is reshaping the way companies attract, hire, and develop talent.  Our conversation comes at an interesting moment for the company, following the announcement that Phenom has acquired Be Applied, an AI-driven cognitive assessment platform designed to validate candidate and employee capabilities at scale. The move follows an earlier acquisition of Included, an AI-native people analytics platform focused on delivering deeper workforce insights and faster decision making. Mahe shares how Phenom's long-term mission to help a billion people find the right job is evolving as AI becomes embedded throughout the HR lifecycle. From candidate discovery to onboarding and internal mobility, organizations are now experimenting with automation, personalization, and intelligent workflows that aim to improve both productivity and employee experience. One theme that runs throughout our discussion is how AI adoption in HR varies dramatically depending on geography, regulation, and industry. In Europe, regulatory frameworks are shaping how companies deploy automation. In the United States, state-level policies introduce additional complexity. Meanwhile, organizations across Asia are often approaching AI with entirely different priorities. As a result, many global companies are experimenting carefully, introducing AI into specific business units or regions before rolling it out more broadly. We also talk about a challenge that has caught many HR teams by surprise: the growing issue of fraudulent candidates and identity manipulation in the hiring process. As job applications become easier to submit and remote work expands global talent pools, organizations must rethink how they validate candidate identity and credentials. Mahe explains how AI-driven fraud detection tools can help highlight suspicious patterns while still keeping humans in the loop for final decisions. Another important point raised in the conversation is the need to preserve humanity in the workplace while introducing intelligent automation. While AI can dramatically improve efficiency across recruiting and workforce planning, Mahe believes HR leaders must be careful to ensure technology strengthens human potential rather than reducing people to data points in a system. Looking ahead, we discuss how organizations can begin adopting AI responsibly by starting small, focusing on high-impact areas, and building guardrails that reflect regional regulations and company culture. For many companies, the most successful path forward will involve testing AI within specific workflows, measuring outcomes quickly, and scaling what works. So as artificial intelligence becomes a central part of hiring, workforce planning, and employee development, the big question for leaders is this. Can organizations use AI to create faster, smarter talent decisions while still keeping people at the center of the workplace experience?

How does a CISO turn cybersecurity from a technical conversation into a business conversation that boards actually care about? In this episode of Tech Talks Daily, I sit down with Thom Langford, EMEA CTO at Rapid7 and a former CISO, to explore what he calls the second phase of cybersecurity leadership. For years, the industry worked hard to secure a seat at the boardroom table. In many organizations, that mission has largely succeeded. But as Thom explains, gaining access was only the first step. The real challenge now is communicating security in a way that drives meaningful business decisions. Thom shares why many CISOs still approach board conversations in the same way they did a decade ago, even though boardroom awareness of cybersecurity has changed dramatically. Today, many boards include members with cybersecurity knowledge or direct security experience. That means security leaders can no longer rely on technical jargon, complex frameworks, or compliance language to make their case. One of the most interesting insights from our conversation is the disconnect between how CISOs frame risk and what boards are actually focused on. While security teams often lead with risk reduction, boards tend to think in terms of revenue growth and operational costs. Thom argues that security leaders must learn to translate cybersecurity into the language of profit and loss if they want their message to resonate at the executive level. We also explore how traditional security tools such as risk frameworks, audits, and compliance standards can sometimes create distance rather than clarity in board discussions. Instead of helping executives understand security priorities, these models can obscure the real question boards are trying to answer. How secure are we, and what does that mean for the business? Another area we discuss is the growing role of tabletop exercises. Thom explains why these simulations are becoming one of the most effective ways for CISOs to demonstrate the real-world impact of security decisions. By walking executives through a realistic incident scenario, leaders can see how security, operations, legal teams, and business priorities intersect during a crisis. Looking ahead, Thom believes the most successful CISOs will increasingly need to think like business leaders rather than purely technical specialists. Communication skills, relationship building, and understanding the organization's financial priorities may prove just as important as deep technical expertise. So if cybersecurity leaders have already earned their place in the boardroom, the next question becomes much more interesting. Are they speaking the language the board actually understands, or are they still trying to solve business problems using only security vocabulary?

*]:pointer-events-auto scroll-mt-(--header-height)" dir="auto" tabindex="-1" data-turn-id= "27410bb7-d8c2-4aff-a02b-e0633691b6f9" data-testid= "conversation-turn-13" data-scroll-anchor="false" data-turn="user"> *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "request-WEB:ab9c27ca-16aa-4b93-8b31-786a9be386c3-6" data-testid= "conversation-turn-14" data-scroll-anchor="true" data-turn= "assistant"> What if the next big shift in personal audio is not about blocking the world out, but staying connected to it? In this episode of Tech Talks Daily, I sit down with Nicole from Shokz to talk about why open-ear headphones are suddenly everywhere, and why this category is moving from niche curiosity to everyday essential. For years, the audio market was obsessed with sealing users off from the outside world. Now the conversation is changing. More people want to hear their music, podcasts, and calls without losing awareness of traffic, fellow commuters, colleagues, or the world happening around them. Nicole helps unpack what open-ear audio actually means in simple terms, and why it is resonating with runners, commuters, parents, office workers, and anyone trying to balance comfort, safety, and sound quality. We talk about the cultural shift behind this rise, from growing health and fitness habits to the way hybrid work and always-on lifestyles have changed how people use earbuds throughout the day. We also get into why Shokz has become one of the defining brands in this space. Long before open-ear audio became a trend, Shokz was investing in bone conduction, open-ear design, and the kind of product research needed to make this category work in real life. Nicole shares how years of persistence, technical innovation, and consumer education helped the company move from specialist player to category leader. During our conversation, we explore how real-world behavior shapes product design. That means thinking beyond audio specs and focusing on how headphones actually fit into daily life. Whether someone is running in the rain, commuting to work, wearing glasses, sitting in an office, or trying to stay aware while walking the dog, those everyday moments are shaping the next generation of audio devices. Nicole also talks me through some of Shokz's latest product thinking, including the OpenDots One and the OpenFit Pro. From compact clip-on designs that feel almost like wearable accessories to new approaches around noise reduction in open-ear listening, this episode looks at how the category is becoming more sophisticated and more versatile without losing the awareness that made it appealing in the first place. Looking ahead, we discuss whether open-ear audio will live alongside sealed earbuds as part of a two-device lifestyle, or whether it could eventually become the default choice for more people. We also touch on what comes next, from smarter audio experiences to the role AI and even connected glasses could play in the future of listening. So if you have been seeing the phrase open-ear audio more often and wondering what all the fuss is about, this conversation will bring it to life. Are open-ear headphones simply having a moment, or are we watching a bigger shift in how people want to hear the world around them?  

What happens when the real bottleneck in artificial intelligence is no longer training models, but actually running them at scale? In this episode of Tech Talks Daily, I sit down with Satyam Srivastava from d-Matrix to explore a shift that is quietly reshaping the entire AI infrastructure landscape. While much of the early AI race focused on training ever larger models, the next phase of AI adoption is increasingly defined by inference. That is the moment when trained models are deployed and used to generate real-world results millions of times a day. Satyam brings a unique perspective shaped by years of experience in signal processing, machine learning, and hardware architecture, including time spent at NVIDIA and Intel working on graphics, media technologies, and AI systems. Now at d-Matrix, he is helping design next-generation computing architectures focused on one of the biggest challenges facing the AI industry today: efficiently running large language models without overwhelming data centers with unsustainable power and infrastructure demands. During our conversation, we explored why the industry underestimated the infrastructure implications of inference at scale. While training large models grabs headlines, the real operational pressure often comes later when those models must serve millions of queries in real time. That shift places enormous strain on memory bandwidth, energy consumption, and data movement inside modern data centers. Satyam explains how d-Matrix identified this challenge years before generative AI exploded into the mainstream. Instead of focusing on training hardware like many AI startups at the time, the company concentrated on inference efficiency. That decision is becoming increasingly relevant as organizations begin to realize that simply adding more GPUs to data centers is not a sustainable long-term strategy. We also discuss the growing power constraints surrounding AI infrastructure, and why efficiency-driven design may be the only realistic path forward. With electricity supply, cooling capacity, and semiconductor availability all becoming limiting factors, the industry is being forced to rethink how AI systems are architected. Custom silicon, purpose-built accelerators, and heterogeneous computing environments are now emerging as key pieces of the puzzle. The conversation also touches on the geopolitical and economic importance of AI semiconductor leadership, and why the relationship between frontier AI labs, infrastructure providers, and chip designers is becoming increasingly strategic. As governments and companies compete to maintain technological leadership, the question of who controls the hardware powering AI may prove just as important as the models themselves. Looking ahead, Satyam shares his perspective on how the role of engineers will evolve as AI infrastructure becomes more specialized and energy-aware. Foundational engineering skills remain essential, but the next generation of engineers will also need to think in terms of entire systems, combining software, hardware, and AI tools to build more efficient computing environments. As AI continues to move from research labs into everyday products and services, are organizations prepared for the infrastructure shift that comes with an inference-driven future? And could efficiency, rather than raw computing power, become the defining metric of the next phase of the AI race?

How should businesses rethink infrastructure when applications, data, and users are increasingly spread across thousands of locations? In this episode of Tech Talks Daily, I sit down with Mark Cree, President and Chief Operating Officer at Scale Computing, to talk about why the future of enterprise infrastructure is moving closer to where data is actually created. This conversation was recorded following the 66th edition of The IT Press Tour, where some of the most interesting conversations in enterprise infrastructure centered on what happens when businesses move away from oversized, monolithic stacks and start focusing on practical, distributed solutions. From retail stores and airports to remote industrial sites, the edge is becoming a critical part of modern IT strategy. Mark shares how Scale Computing has spent years building an edge-first platform designed to run critical workloads reliably across everything from a single location to tens of thousands of distributed sites. Mark also reflects on his own journey through the technology industry, which includes founding companies acquired by Cisco and NetApp, working as a venture capitalist, and leading major storage initiatives at AWS. That experience gives him a unique perspective on how enterprise infrastructure has evolved, particularly as organizations reconsider the balance between centralized cloud environments and local processing closer to users and devices. During our conversation, we explore why edge computing is becoming increasingly important for AI workloads, especially when large volumes of data are generated outside traditional data centers. Mark explains how processing information locally can reduce costs, improve performance, and enable entirely new use cases, from monitoring customer behavior in retail environments to running intelligent systems in remote locations. We also talk about the ongoing reassessment happening across enterprise IT teams following major industry shifts, including changes in the virtualization market and growing concerns around vendor lock-in. Mark explains how Scale Computing is positioning itself as a flexible alternative by combining virtualization, containerization, networking, and security into a platform designed specifically for distributed environments. Looking ahead, Mark shares his perspective on where enterprise infrastructure is heading over the next five years. As smaller AI models become more capable and organizations seek greater control over their data and systems, the role of edge platforms may become even more important.  Instead of relying solely on massive centralized environments, companies may find new value in distributing intelligence closer to the places where real-world activity happens. So as organizations rethink how they deploy applications, manage data, and control infrastructure, is the next big shift in enterprise IT happening right at the edge? And how prepared is your organization for that change?

*]:pointer-events-auto scroll-mt-(--header-height)" dir="auto" tabindex="-1" data-turn-id= "725fc4fc-24d2-4e38-b390-212d15f98453" data-testid= "conversation-turn-11" data-scroll-anchor="false" data-turn="user"> *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "request-WEB:61d93b93-c3cb-4640-8f43-5f9021614702-5" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> How confident are you that your business could recover from a cyberattack, cloud outage, or infrastructure failure in minutes rather than hours or even days? In this episode of Tech Talks Daily, I explore the changing nature of enterprise resilience with Joseph D'Angelo and Cassie Stanek from InfoScale, now part of Cloud Software Group. Our conversation looks at why many organizations still rely on backup and replication strategies that were designed for a very different era of IT. In a world of hybrid infrastructure, multi-cloud deployments, and increasingly complex application stacks, those traditional tools often protect the data but often fail to restore the business services that depend on it. My guests shares how InfoScale approaches resilience from the application layer outward. Instead of focusing on individual components such as storage or infrastructure, the platform looks at the relationships between applications, services, and data so entire systems can be orchestrated and recovered as a coordinated unit. That distinction becomes especially important during a ransomware attack or cloud outage, where restoring a single database rarely brings a digital business back online. We also discuss how growing regulatory pressure is changing the conversation. Enterprises are no longer expected to simply claim they have disaster recovery processes in place. Increasingly they must demonstrate, test, and prove that recovery capabilities actually work. Cassie explains how controlled "fire drill" rehearsals allow organizations to validate recovery plans without disrupting production systems, creating defensible proof that systems can be restored when it matters most. We also look ahead to the next phase of resilience, where environments will increasingly diagnose, adapt, and respond to disruptions in real time. Instead of reacting after an outage occurs, operational resilience will rely on predictive analytics, anomaly detection, and automated response capabilities that allow systems to self-correct before users ever notice a problem. Throughout our discussion, one theme becomes clear. IT resilience is no longer just an infrastructure conversation. It has become a business continuity strategy that directly affects revenue, customer trust, and competitive advantage. As organizations depend more heavily on digital services, the ability to recover quickly from disruption is becoming one of the defining capabilities of modern enterprise technology. So after listening, I'm curious about your perspective. Do you think most organizations are truly prepared for operational resilience in a multi-cloud world, or are many still relying on backup strategies that were built for a much simpler IT environment?

Have you ever bought a ticket to a show and wondered why the experience still feels strangely disconnected, with one app for ticketing, another for marketing, another for refunds, and a dozen spreadsheets held together by late nights and good intentions? In this episode of Tech Talks Daily, I'm joined by Ritesh Patel, co-founder of Ticket Fairy, to talk about the technology behind live events and why it has lagged behind other industries in some surprisingly familiar ways. Ritesh makes the case that most organizers are operating more like creative founders than corporate operators, building "mini cities" for a weekend with tiny teams, tight budgets, and very little margin for error. That reality shapes every technology decision, and it explains why fragmented tools and siloed data can become a hidden tax on the business. Ritesh walks me through Ticket Fairy's full stack approach, bringing ticketing, marketing, CRM, logistics, and payments into a single system, and why unifying data changes the economics of running an event. We dig into practical examples that go beyond vague AI talk, including how small workflow fixes can speed up entry, improve the on-site experience, and even translate into real revenue uplift once you multiply time savings across thousands of attendees. We also get into where AI agents and large language models are already finding a foothold in events, particularly around unstructured documents like artist specs, supplier agreements, and operational paperwork that can swallow hundreds of hours. Ritesh shares why "AI-native" should mean more than a writing assistant in a text box, and what it looks like when AI becomes an extension of a lean events team, including a prototype voice agent designed to handle common ticket-holder questions without creating new support bottlenecks. If you're interested in the real business mechanics of events, and how SaaS, payments, data, and AI can quietly shape everything from entry lines to repeat attendance, this conversation offers a fresh way to think about an industry that touches all of us, even when we don't think of it as a tech story. And as a bonus, Ritesh leaves a music recommendation that sent me back to an album I had not played in years, Burial's Untrue, with "Archangel" as the track to start with. After listening, tell me this, where do you think unified data and practical AI will make the biggest difference in live experiences over the next couple of years, on the promoter side or the fan side, and why?

Have you ever looked at a global hiring plan and wondered whether you are building a team, or accidentally buying a bundle of hidden fees, legal risk, and avoidable stress? In this episode, I'm joined by Oksana Petrus from Alcor, where she leads customer success and operations, helping tech companies build and scale engineering teams across Eastern Europe and Latin America. If you have ever tried to expand beyond your home market, you know the promise is real, access to great talent, broader coverage across time zones, and the chance to build faster. But the reality can get messy quickly once contracts, compliance, culture, and cost assumptions collide. Oksana brings a sharp perspective because she has seen both sides. Earlier in her career she worked as a lawyer with outsourcing providers, so she understands how pricing structures and contracts can create surprises once a team is already in motion. We talk about why so many leaders start out thinking outsourcing will be simple, then discover they cannot clearly see what they are paying for, who is actually doing the work, or how much of the spend is going to overhead. We also discuss the growing challenge of trust in recruiting, especially as AI tools make it easier to fake profiles, inflate experience, and even perform better in interviews than the person behind the screen can deliver on the job. Oksana shares how teams are responding with stronger verification, background checks, and a more transparent operating model so hiring managers can feel confident about who they are bringing in. We also dig into the real cost of global scaling, and why "salary charts" are only the starting point. Oksana explains how benefits, taxes, local customs like a 13th salary, currency controls, and even language realities can derail budgets and slow hiring if teams do not have local insight. The result is often frustration on both sides, candidates lose momentum, managers lose time, and projects drift. Culture comes through as a theme too, and not in a vague, feel good way. We talk about how different regions communicate, how expectations need to be set early, and why "challenge culture" can be a strength when leaders welcome it. Oksana shares an example of a CTO who came to value Eastern European teams precisely because they questioned decisions and offered alternatives that improved outcomes. If you are a founder, CTO, or business leader thinking about scaling an engineering team this year, this episode is a practical look at what tends to go wrong, why it gets expensive, and how to build a smarter path forward without overcommitting too early.  Where do you think the line is between smart global expansion and taking on complexity before your business is ready for it, and what has your own experience taught you?

How can a world that produces more than enough food still leave millions of people struggling to put a healthy meal on the table? In this episode of Tech Talks Daily, I speak with Jordan Schenck, CEO of Flashfood, about the growing paradox at the heart of our global food system. Grocery prices are climbing, families everywhere are making harder choices at the checkout, and food banks are seeing rising demand. Yet at the same time, vast quantities of perfectly edible food never make it onto a plate. Jordan shares the startling scale of the problem. In North America alone, billions of pounds of edible food are thrown away every year, including huge volumes from grocery stores themselves. Fresh produce, meat, and dairy often end up discarded even though they remain safe and nutritious to eat. The result is a system where food waste and food insecurity grow side by side, despite a supply chain that already produces far more calories than the world needs. Flashfood is attempting to change that equation with a simple but powerful idea. Through its marketplace app, the company partners with grocery retailers to sell surplus food at steep discounts before it reaches the landfill. Shoppers gain access to fresh groceries at far lower prices, while retailers recover value from inventory that might otherwise be lost. What emerges is a rare triple win for shoppers, grocers, and the environment. During our conversation, Jordan explains how consumer behavior, retail expectations, and supply chain logistics have shaped today's food waste problem. She also shares how technology and data are beginning to shift the system in a different direction. Flashfood is now working with more than two thousand grocery partners across North America and serving over a million users, using data and AI to help retailers price surplus inventory more effectively and move products before they are discarded.But the story behind Flashfood is also personal. Jordan reflects on her earlier experiences at Impossible Foods and as founder of the beverage brand Sunwink, and how those roles helped her see both the strengths and weaknesses inside modern food production. Over time, she began to question whether the industry truly needed more products on shelves, or whether the bigger opportunity lay in fixing the inefficiencies that already existed. Our discussion touches on the psychology of grocery shopping, the economics of surplus inventory, and the cultural expectations that lead retailers to overstock shelves in the first place. We also explore why many consumers are more open to buying discounted food than retailers once believed, particularly as the cost of living continues to rise. Perhaps most encouraging of all is the idea that solving food waste does not require entirely new supply chains or radical lifestyle changes. Sometimes it simply requires connecting the dots between food that already exists and the people who need it most.

Is 2026 the year AI finally has to prove it is worth the investment? In this episode, I'm joined by Chris Riche-Webber, VP of Business Intelligence and Analytics at SmartRecruiters, to explore why so many AI and agentic AI initiatives stall after the pilot phase and what separates the projects that scale from the ones that quietly disappear. With Gartner predicting that more than 40 percent of agentic AI programs could be cancelled by 2027, Chris brings a pragmatic, data-led perspective on what is really happening inside organizations as the hype meets operational reality. We talk about the fundamentals that have not changed despite the new technology. Influence, clearly defined problems, measurable impact, and adoption still determine success, yet they are often overlooked in the rush to deploy the latest tools. Chris explains why "good vibes" are no longer enough in front of a CFO, how to baseline outcomes properly, and why ownership of results is one of the most common missing pieces in enterprise AI programs. A big part of the conversation focuses on what Chris calls the "agent washing" problem. Just as products are sometimes marketed with fashionable labels that do not reflect their real value, many solutions are being positioned as agentic without delivering true autonomy or business outcomes. We discuss how leaders can cut through the noise by asking better questions, aligning technology to specific use cases, and recognizing when simple automation is the right answer. Trust, adoption, and measurable ROI emerge as the three signals that determine whether an AI initiative survives. Chris shares a clear framework for defining these signals in a way that is consistent, comparable over time, and meaningful to the executive team. We also explore how connecting talent decisions to revenue, productivity, and retention changes the conversation, especially in the context of SmartRecruiters' broader SAP ecosystem and the opportunity to link people data directly to business performance. This is a conversation about moving from experimentation to accountability, from buying narratives to solving real problems, and from technology-first thinking to outcome-first leadership. So as the window for easy wins closes and the demand for proof of value grows, will your AI strategy be remembered as a pilot that generated excitement or as an initiative that delivered measurable business impact?