EP208: David Rolls, Founder of DMR Consulting - Why You Should Be Selling Retained

Andy Dunne started his career in a high street recruitment agency and has worked his way through small independent family businesses, large engineering and tech companies, and even running his own business for seven years. His extensive experience eventually led him to become a key player in the TEAM network, the UK's largest network of independently owned recruitment agencies. Now, as the Managing Director, Andy has had a profound impact on the business and on his own professional journey. With over 520= businesses in the network, Andy's insights are invaluable for anyone in the recruitment industry. In this episode Andy speaks about: What is TEAMBenefits of networking and why you can develop of your own version of networkingBenefits of networkingWhat ethical recruitment really looks like How can we ensure best practice The landscape of mental health in recruitment Advice to leaders on how to retain and attract the best talent out thereConnect with Andy here - https://www.linkedin.com/in/andyedunne/-----------The Recruiter's Recruitment Podcast is proudly sponsored by Paiger and partners to Needi and Inclusion Crowd.Our Sponsor: Paiger - Making Recruiters Smarter and Faster. Paiger helps recruiters build personal brands, identify new business opportunities, attract candidates, and have better conversations.Find out more details on Paiger here - https://paiger.co/?utm_source=podcast&utm_medium=sponsor&utm_campaign=recruiters-recruiterOur Partners: Needi is a concierge gift-matching service using psychology and AI, to pinpoint the perfect gifts and experiences for your recipient, from the best, local independent businesses. Their team of expert gift finders, save companies time and money, with their complimentary corporate gifting service . Find out more here -https://needi.co.uk/Inclusion Crowd works with organisations to create a credible and authentic DEI programme, they help clients attract & retain talent - as well as improve culture & engagement. Their vision is to make organisations reflective of the societies in which they operate. Find out more here https://inclusioncrowd.biz/Keybridge IT Solutions is a London-based Fully Managed IT Support and solutions Provider - Providing 24×7 Support to all Customers. Specialities include Microsoft Cloud, including Office 365, Microsoft 365, Microsoft Azure, Security, Internet Connectivity, VoIP, and much more.This podcast uses the following third-party services for analysis: Chartable - https://chartable.com/privacy

Michelle Flynn, is a Certified Health, Performance & Mindset Coach, CBT Practitioner, and Resident Healthy Living Coach for Mental Health in Recruitment. Michelle's extensive experience in the recruitment industry, coupled with her expertise in health coaching, offers a unique perspective on maintaining mental health and well-being in a high-pressure environment.Michelle's journey began after university when she joined Computer Futures, where she spent over eight years and quickly rose to become the top biller. Her career took an adventurous turn when she travelled the world at 30, returning to help one of her clients scale rapidly. This success led her to establish her own recruitment agency, specialising in tech startups.However, a health setback in her 40s prompted Michelle to shift gears. She pursued studies to become a qualified health coach and has since dedicated her career to coaching, particularly within the recruitment sector.In this insightful episode, Michelle shares her expertise on:The current state of mental health in the recruitment industry in 2024Strategies to prevent burnout and maintain mental wellbeingHow leaders can safeguard the wellbeing of their employeesPractical tips for everyone to protect their own mental healthConnect with Michelle here - https://www.linkedin.com/in/michelleflynn/This podcast uses the following third-party services for analysis: Chartable - https://chartable.com/privacy

We're excited to welcome back Susanna Gray-Jones to the podcast, this time as a solo guest! With over 16 years of experience in recruitment and as the host of "The Counter Offer" podcast, Susanna brings a wealth of knowledge to our listeners. She has climbed the ranks from phone-based recruitment to Sales Director, eventually founding her own recruitment business, Chime Search. Currently based in Dubai, Susanna specializes in Rec2Rec, focusing on senior-level recruitment roles in the education sector across the UK and the Middle East.In this episode, Susanna shares her invaluable insights on:What makes a top billerWhat a top employer looks likeHow leaders can elevate their organisations to become the best places to workTips to become a top headhunter in your marketBuilding a standout personal brandWhat the best interview process should look likeConnect with Susanna here https://www.linkedin.com/in/susannagray-jones/-----------The Recruiter's Recruitment Podcast is proudly sponsored by Paiger and partners to Needi and Inclusion Crowd.Our Sponsor: Paiger - Making Recruiters Smarter and Faster. Paiger helps recruiters build personal brands, identify new business opportunities, attract candidates, and have better conversations.Find out more details on Paiger here - https://paiger.co/?utm_source=podcast&utm_medium=sponsor&utm_campaign=recruiters-recruiterOur Partners: Needi is a concierge gift-matching service using psychology and AI, to pinpoint the perfect gifts and experiences for your recipient, from the best, local independent businesses. Their team of expert gift finders, save companies time and money, with their complimentary corporate gifting service . Find out more here -https://needi.co.uk/Inclusion Crowd works with organisations to create a credible and authentic DEI programme, they help clients attract & retain talent - as well as improve culture & engagement. Their vision is to make organisations reflective of the societies in which they operate. Find out more here https://inclusioncrowd.biz/Keybridge IT Solutions is a London-based Fully Managed IT Support and solutions Provider - Providing 24×7 Support to all Customers. Specialities include Microsoft Cloud, including Office 365, Microsoft 365, Microsoft Azure, Security, Internet Connectivity, VoIP, and much more.This podcast uses the following third-party services for analysis: Chartable - https://chartable.com/privacy

In this episode, we are joined by Jamie Burrows, a seasoned professional with extensive experience in the recruitment industry since the mid-2000s. Jamie has been hands-on across various sectors, including Commercial, Construction, Education, Public Sector, and Tech. He has not only been a founding member of start-ups but also served at the Director level in a large corporate business.Now, Jamie is a dedicated trainer and coach, committed to developing high-performing recruiters through innovative training and thought-provoking coaching. As a Master Practitioner of Neuro-Linguistic Programming (NLP), accredited by the Association of Integrative Psychology, Jamie integrates NLP principles into the foundation of his training programs.In this engaging episode, Jamie delves into two hot topics in the recruitment industry:Why the Billing Manager Role is the Hardest Job in Recruitment: Essential Skills and Attributes of a Good Billing Manager: What Does a Top Biller Look LikeHow Leaders Can Spot Future Top BillersConnect with Jamie here - https://www.linkedin.com/in/jamie-burrows-training/-----------The Recruiter's Recruitment Podcast is proudly sponsored by Paiger and partners to Needi and Inclusion Crowd.Our Sponsor: Paiger - Making Recruiters Smarter and Faster. Paiger helps recruiters build personal brands, identify new business opportunities, attract candidates, and have better conversations.Find out more details on Paiger here - https://paiger.co/?utm_source=podcast&utm_medium=sponsor&utm_campaign=recruiters-recruiterOur Partners: Needi is a concierge gift-matching service using psychology and AI, to pinpoint the perfect gifts and experiences for your recipient, from the best, local independent businesses. Their team of expert gift finders, save companies time and money, with their complimentary corporate gifting service . Find out more here -https://needi.co.uk/Inclusion Crowd works with organisations to create a credible and authentic DEI programme, they help clients attract & retain talent - as well as improve culture & engagement. Their vision is to make organisations reflective of the societies in which they operate. Find out more here https://inclusioncrowd.biz/Keybridge IT Solutions is a London-based Fully Managed IT Support and solutions Provider - Providing 24×7 Support to all Customers. Specialities include Microsoft Cloud, including Office 365, Microsoft 365, Microsoft Azure, Security, Internet Connectivity, VoIP, and much more.This podcast uses the following third-party services for analysis: Chartable - https://chartable.com/privacy

Join us for an enlightening conversation with Angela Cripps, the dynamic Managing Director and Owner of the Recruiting Gym. With 35 years of experience in training and coaching recruiters worldwide - Angela is a true powerhouse in the recruitment industry! Angela's expertise has taken her across the globe, from Hong Kong and China to Singapore, Thailand, Dubai, Japan, and Australia. As a sought-after trainer, management consultant, coach, Non-Executive Director, mentor, and performance specialist, Angela brings a wealth of knowledge to the table. Despite the pause in her international travels due to the pandemic, her passion for developing talent remains unwavering.In this episode, Angela shares invaluable insights on:What good onboarding looks like.How leaders can cultivate the best learning culture for their business.Practical steps to upskill in today's ever-changing market.Don't miss this opportunity to learn from one of the best in the business!Connect with Angela here - https://www.linkedin.com/in/angelacripps/-----------The Recruiter's Recruitment Podcast is proudly sponsored by Paiger and partners to Needi and Inclusion Crowd.Our Sponsor: Paiger - Making Recruiters Smarter and Faster. Paiger helps recruiters build personal brands, identify new business opportunities, attract candidates, and have better conversations.Find out more details on Paiger here - https://paiger.co/?utm_source=podcast&utm_medium=sponsor&utm_campaign=recruiters-recruiterOur Partners: Needi is a concierge gift-matching service using psychology and AI, to pinpoint the perfect gifts and experiences for your recipient, from the best, local independent businesses. Their team of expert gift finders, save companies time and money, with their complimentary corporate gifting service . Find out more here -https://needi.co.uk/Inclusion Crowd works with organisations to create a credible and authentic DEI programme, they help clients attract & retain talent - as well as improve culture & engagement. Their vision is to make organisations reflective of the societies in which they operate. Find out more here https://inclusioncrowd.biz/Keybridge IT Solutions is a London-based Fully Managed IT Support and solutions Provider - Providing 24×7 Support to all Customers. Specialities include Microsoft Cloud, including Office 365, Microsoft 365, Microsoft Azure, Security, Internet Connectivity, VoIP, and much more.This podcast uses the following third-party services for analysis: Chartable - https://chartable.com/privacy

Chris Whatling is the dynamic Managing Director & Co-Founder of The Animal People Recruitment Company. Chris began his career in sales and customer-facing roles before he stumbled into the recruitment industry. Over his first few years in the field, he built both a temporary and a permanent desk from scratch across two agencies, gaining valuable management insights along the way. It was during this time that Chris met his future business partner and ventured into veterinary recruitment, discovering his true passion for the market.In 2021, post-pandemic, Chris co-founded The Animal People Recruitment Company, a business he lives and breathes, specialising exclusively in the pet and animal health industry.In this episode, Chris delves into:The areas in the recruitment industry that need shaking upStrategies for adopting a more consultative approach with clientsThe remote vs. office debate, and how he successfully navigates this to maintain productivity in his businessJoin us for an insightful conversation filled with practical advice and industry expertise.Connect with Chris here - https://www.linkedin.com/in/chriswhatling/-----------The Recruiter's Recruitment Podcast is proudly sponsored by Paiger and partners to Needi and Inclusion Crowd.Our Sponsor: Paiger - Making Recruiters Smarter and Faster. Paiger helps recruiters build personal brands, identify new business opportunities, attract candidates, and have better conversations.Find out more details on Paiger here - https://paiger.co/?utm_source=podcast&utm_medium=sponsor&utm_campaign=recruiters-recruiterOur Partners: Needi is a concierge gift-matching service using psychology and AI, to pinpoint the perfect gifts and experiences for your recipient, from the best, local independent businesses. Their team of expert gift finders, save companies time and money, with their complimentary corporate gifting service . Find out more here -https://needi.co.uk/Inclusion Crowd works with organisations to create a credible and authentic DEI programme, they help clients attract & retain talent - as well as improve culture & engagement. Their vision is to make organisations reflective of the societies in which they operate. Find out more here https://inclusioncrowd.biz/Keybridge IT Solutions is a London-based Fully Managed IT Support and solutions Provider - Providing 24×7 Support to all Customers. Specialities include Microsoft Cloud, including Office 365, Microsoft 365, Microsoft Azure, Security, Internet Connectivity, VoIP, and much more.This podcast uses the following third-party services for analysis: Chartable - https://chartable.com/privacy

In this episode, we're excited to have Charles Kyriakou, the Founder of Charles Kyriakou Coaching. Charles began his career in healthcare recruitment after completing his apprenticeship. Starting at a temporary staffing desk, he then transitioned to permanent recruitment, where he thrived in a fast-paced, new market environment. His hard work and talent led him to a managerial position in no time.During the pandemic, Charles reflected on his true passion and decided to pivot to coaching. Despite having no prior experience, he took on a role as an L&D manager, where he successfully built a department from the ground up.In 2023, Charles faced a challenging job market and was made redundant. However, he views this as a blessing in disguise. This pivotal moment allowed him to fully dedicate himself to his coaching business, which he now runs successfully.In this episode, Charles speaks about :What is business development? How can leaders be inclusive of the new generation How do top billers outperform even in challenging markets?Listen to Charles's inspiring journey of resilience, passion, and success in the face of adversity.Connect with Charles here - https://www.linkedin.com/in/charleskyriakou1/-----------The Recruiter's Recruitment Podcast is proudly sponsored by Paiger and partners to Needi and Inclusion Crowd.Our Sponsor: Paiger - Making Recruiters Smarter and Faster. Paiger helps recruiters build personal brands, identify new business opportunities, attract candidates, and have better conversations.Find out more details on Paiger here - https://paiger.co/?utm_source=podcast&utm_medium=sponsor&utm_campaign=recruiters-recruiterOur Partners: Needi is a concierge gift-matching service using psychology and AI, to pinpoint the perfect gifts and experiences for your recipient, from the best, local independent businesses. Their team of expert gift finders, save companies time and money, with their complimentary corporate gifting service . Find out more here -https://needi.co.uk/Inclusion Crowd works with organisations to create a credible and authentic DEI programme, they help clients attract & retain talent - as well as improve culture & engagement. Their vision is to make organisations reflective of the societies in which they operate. Find out more here https://inclusioncrowd.biz/Keybridge IT Solutions is a London-based Fully Managed IT Support and solutions Provider - Providing 24×7 Support to all Customers. Specialities include Microsoft Cloud, including Office 365, Microsoft 365, Microsoft Azure, Security, Internet Connectivity, VoIP, and much more.This podcast uses the following third-party services for analysis: Chartable - https://chartable.com/privacy

In this episode, we have Ollie Benn, the Managing Director at Neoci, who brings over 20 years of experience in recruitment. Ollie's journey began in 2003 working for a high street agency, Kelly Services, he then moved into finance recruitment, before transitioning to the telecoms and tech sectors.During lockdown, Ollie and a close friend from the industry launched Neoci. Specialising in Telecoms and IT, Neoci acts as a strategic partner to their clients, using their deep industry knowledge to position clients as true game-changers in the market.In this episode, Ollie shares:His journey into recruitment, including his early days and the challenges of launching a business during a pandemic.How he developed a delivery-focused model.His insights on what a true business development model looks like.Key areas leaders should focus on to ensure future success.Tune in for a deep dive into Ollie's extensive experience and valuable advice for aspiring leaders in the recruitment industry.Connect with Ollie here - https://www.linkedin.com/in/olliebennrecruiter/-----------The Recruiter's Recruitment Podcast is proudly sponsored by Paiger and partners to Needi and Inclusion Crowd.Our Sponsor: Paiger - Making Recruiters Smarter and Faster. Paiger helps recruiters build personal brands, identify new business opportunities, attract candidates, and have better conversations.Find out more details on Paiger here - https://paiger.co/?utm_source=podcast&utm_medium=sponsor&utm_campaign=recruiters-recruiterOur Partners: Needi is a concierge gift-matching service using psychology and AI, to pinpoint the perfect gifts and experiences for your recipient, from the best, local independent businesses. Their team of expert gift finders, save companies time and money, with their complimentary corporate gifting service . Find out more here -https://needi.co.uk/Inclusion Crowd works with organisations to create a credible and authentic DEI programme, they help clients attract & retain talent - as well as improve culture & engagement. Their vision is to make organisations reflective of the societies in which they operate. Find out more here https://inclusioncrowd.biz/Keybridge IT Solutions is a London-based Fully Managed IT Support and solutions Provider - Providing 24×7 Support to all Customers. Specialities include Microsoft Cloud, including Office 365, Microsoft 365, Microsoft Azure, Security, Internet Connectivity, VoIP, and much more.This podcast uses the following third-party services for analysis: Chartable - https://chartable.com/privacy

Today, we have Robert Garner, the Director of Abstraction Labs. Rob leads the design and development of recruitment websites, focusing on attracting the best clients, candidates, and recruitment talent.Robert's career journey is as diverse as it is impressive. He started in media sales, transitioned into recruitment, and then became a skilled web developer. Today, he combines all his expertise to help build top-notch recruitment websites and marketing strategies for clients around the globe.Robert's multifaceted experience gives him a unique perspective. He understands the technical, client, and marketing aspects of the industry, making him exceptionally well-equipped to deliver holistic solutions.In this episode, Robert speaks about: Why having a high-quality website is still crucial for attracting potential customers. What makes a podcast successfulWhat are the biggest factors leaders should consider in their marketing strategies?Connect with Robert here - https://www.linkedin.com/in/robert-garner-1a2b3c/-----------The Recruiter's Recruitment Podcast is proudly sponsored by Paiger and partners to Needi and Inclusion Crowd.Our Sponsor: Paiger - Making Recruiters Smarter and Faster. Paiger helps recruiters build personal brands, identify new business opportunities, attract candidates, and have better conversations.Find out more details on Paiger here - https://paiger.co/?utm_source=podcast&utm_medium=sponsor&utm_campaign=recruiters-recruiterOur Partners: Needi is a concierge gift-matching service using psychology and AI, to pinpoint the perfect gifts and experiences for your recipient, from the best, local independent businesses. Their team of expert gift finders, save companies time and money, with their complimentary corporate gifting service . Find out more here -https://needi.co.uk/Inclusion Crowd works with organisations to create a credible and authentic DEI programme, they help clients attract & retain talent - as well as improve culture & engagement. Their vision is to make organisations reflective of the societies in which they operate. Find out more here https://inclusioncrowd.biz/Keybridge IT Solutions is a London-based Fully Managed IT Support and solutions Provider - Providing 24×7 Support to all Customers. Specialities include Microsoft Cloud, including Office 365, Microsoft 365, Microsoft Azure, Security, Internet Connectivity, VoIP, and much more.This podcast uses the following third-party services for analysis: Chartable - https://chartable.com/privacy

We're excited to welcome Gerry Gadoury from Dudley, USA!Gerry brings a fascinating background, transitioning from a Sergeant and Signals Intelligence Operator in the Marines to a career in recruitment. With experience on every side of the desk—hiring manager, recruiter, salesperson, leader, and entrepreneur—Gerry has built and managed successful recruitment businesses.Currently, he is the Founder and Director of RedBeard Solutions, a company dedicated to supporting small businesses through employer branding, recruitment, and leadership training.In this episode, Gerry discusses:How recruiters can evolve into management consultants and move away from transactional rolesEffective strategies for recruitment leaders to hire top talentThe impact of technology on enhancing the customer experienceConnect with Gerry here - https://www.linkedin.com/in/gerrygadoury/-----------The Recruiter's Recruitment Podcast is proudly sponsored by Paiger and partners to Needi and Inclusion Crowd.Our Sponsor: Paiger - Making Recruiters Smarter and Faster. Paiger helps recruiters build personal brands, identify new business opportunities, attract candidates, and have better conversations.Find out more details on Paiger here - https://paiger.co/?utm_source=podcast&utm_medium=sponsor&utm_campaign=recruiters-recruiterOur Partners: Needi is a concierge gift-matching service using psychology and AI, to pinpoint the perfect gifts and experiences for your recipient, from the best, local independent businesses. Their team of expert gift finders, save companies time and money, with their complimentary corporate gifting service . Find out more here -https://needi.co.uk/Inclusion Crowd works with organisations to create a credible and authentic DEI programme, they help clients attract & retain talent - as well as improve culture & engagement. Their vision is to make organisations reflective of the societies in which they operate. Find out more here https://inclusioncrowd.biz/Keybridge IT Solutions is a London-based Fully Managed IT Support and solutions Provider - Providing 24×7 Support to all Customers. Specialities include Microsoft Cloud, including Office 365, Microsoft 365, Microsoft Azure, Security, Internet Connectivity, VoIP, and much more.This podcast uses the following third-party services for analysis: Chartable - https://chartable.com/privacy