The Killing IT Podcast podcast

The Killing IT Podcast

Karl W. Palachuk

IT authors and entrepreneurs Ryan Morris, Karl Palachuk, and Dave Sobel provide commentary on the changing world of technology opportunities and emerging tech. We want to expand the discussion from the SMB IT channel to all things tech - with one eye on the future and the other on profits. Join us!

100 Episódios

  • The Killing IT Podcast podcast

    Episode 134 - Slack Whacks Apple; Amazon Smacks Themselves

    30:38

    Interesting tidbit of the day: Statistics Don't forget to join us for Killing IT Live - October 20th - https://www.killingitlive.com  Topic 1: Slack upended the workplace -- and gave power to the employees Slack (and other technologies) are revealing some inner turmoil at companies such as Apple. Is this something caused by the technology, or merely revealed by the technology? We discuss culture and more. Link: https://www.theatlantic.com/magazine/archive/2021/11/slack-office-trouble/620173/  Topic 2: Amazon Copied Best-Selling Products and then Rigged their Search Result Meme for this: From the movie Casablanca . . . "I’m shocked - shocked I tell you.” Question: Even though this is India, does it affect how our Congress will try to hold Amazon accountable? Link: https://www.reuters.com/investigates/special-report/amazon-india-rigging/  Topic 3: Convergence of AV and IT . . . Other industries are learning the IT space. Well, at a minimum, they're learning the language. This turns into a debate about marketing share and specialization. And "specialization" looks different, depending on the perspective you start with. Link: https://www.commercialintegrator.com/networks/information_technology/av-as-a-service-requires-you-to-speak-its-language/  -- -- -- Sponsor Note: Egnyte Are you still using on-prem file servers and VPNs to share files with remote workers? Egnyte is a business class cloud sharing solution that works more like your on-prem server than other solutions. With a security first approach to file sharing and collaboration, Egnyte offers multiple options for sharing files and collecting files from outside sources. And do it all addressing data governance and compliance. Want to learn more? Check out https://Egnyte.com/msp, and when you do, tell them we sent you. :-)  
  • The Killing IT Podcast podcast

    Episode 133 - Amazon Hands Your Data to the Government; CISA Guidelines for Autonomous Vehicles

    31:10

    Fun question of the day . . . If you were offered the position of mayor of your city, would you take it? . . . wherein two of our hosts determine that they are two halves of a politician. -- -- -- Promo: Join Us for Killing IT Live - October 20th Info and registration at killingitlive.com No editing. No second takes. Join hosts Dave Sobel, Ryan Morris, and Karl Palachuk for this special live event. You’ll see behind the curtains as we prep and produce a live show. PLUS, we’ll stick around and answer questions so YOU can be part of the show as well. We’ll record an episode of the podcast for you — broadcast live with video! -- -- -- Topic 1: Amazon’s bi-annual report on government requests for data . . . Over 30,000 requests for information from various governments around the world for the six months ending June 30th. This includes subpoenas, search warrants, and court orders (or their equivalent in various countries). This includes requests regarding Amazon Echos, Ring devices, etc. It does NOT include requests related to AWS, which only numbered 632! The number of devices with your personal information, photos, and data is growing every year. Remember, that robot dog serves more than one master. https://d1.awsstatic.com/Information_Request_Report_June_2021_x.pdf    Topic 2: Is Facebook’s problem just “hubris?” We can fix this! “I don't think the Facebook Files show a company that is evil or incompetent. It seems to show a company that is in way too deep, but still thinks it can totally get things back under control.” https://www.techdirt.com/articles/20210929/17352047662/facebooks-latest-scandals-banality-hubris-messiness-humanity.shtml    Topic 3: CISA Issues Guidance to Mitigate Threats to Autonomous Vehicles CISA has published more guidance. Once lesson is: MSPs are not their only target. Another Lesson: Emerging tech is being held to some reasonable standards. Links: https://www.hstoday.us/nppd/cisa-issues-guidance-to-mitigate-threats-to-autonomous-vehicles/  https://www.cisa.gov/autonomous-vehicle-security  https://www.cisa.gov/sites/default/files/publications/Autonomous%20Ground%20Vehicles%20Security%20Guide.pdf  -- -- -- Remember to sign up for Killing IT Live - free! Killing IT Live - October 20th Info and registration at www.killingitlive.com   :-)  
  • The Killing IT Podcast podcast

    Não percas um episódio de The Killing IT Podcast e subscrevê-lo na aplicação GetPodcast.

    iOS buttonAndroid button
  • The Killing IT Podcast podcast

    Episode 132 - Vendor Sales, Government UI, and Instagram for Children

    31:57

    Question of the Day: What was your first W2 job? Topic 1: Vendors Selling Around their Partners Listener Lucy asks: "Why the **** do vendors keep overlooking the sales rep who owns the customer in their Channel program?" There's natural tension between vendors and their solution provider partners. Why do we have to keep revisiting this topic? (Also, she agrees with Dave that a sandwich requires two pieces of bread.) Topic 2: Thoughts on taking UI to government activities Dominos (and other) have made some huge advancements in tracking the progress of their services. This is both a UI (user interface) and a CX (customer experience) topic. So where is the government when it comes to next-gen UI and CX? Link: https://statescoop.com/why-government-technologists-love-dominos-pizza-tracker/  Topic 3: Facebook/Instagram for Children? Holy smokes. Thankfully, Facebook has decided to "hold off" on releasing a version of Instagram geared toward children. We universally think it's a bad idea. But we also point out that lots of other platforms are targeting children - illegally. Link: https://www.nytimes.com/2021/09/27/technology/facebook-instagram-for-kids.html  -- -- -- Sponsor Note: Think you know PC Matic? Think again. PC Matic is working with MSPs to deliver true zero trust/default deny endpoint security. Allowing only trusted applications and blocking all the rest. A light weight, simple to deploy & easy to manage approach to application allow-listing. Layering a default deny approach provides MSPs of all sizes the ability to again focus on prevention, and PC Matic delivers this without impacting performance or efficiency. Find out more about by visiting https://pcmatic.com/MSP.  Be sure to ask about PC Matic’s exclusive lead sharing program for MSPs backed by a prime time national TV campaign. :-)  
  • The Killing IT Podcast podcast

    Episode: 131 - AI Breaking Bad, CISA Revisited, and More

    29:43

    Question of the Day: What is a photo? Topic 1: When AI Breaks Bad Once again we address the question of ethics and AI. From Axios: "A new report about artificial intelligence and its effects warns AI has reached a turning point and its negative effects can no longer be ignored." Have we reached the point where we should automatically look for the negative effects first? Link: https://www.axios.com/newsletters/axios-future-0a5d2e2c-acd8-422b-a37c-1fc93f78a76f.html  Topic 2: Let’s look at CISA . . . again. Last week we talked about the CISA advice for your customers. Here we revisit, and look at the “Low fruit” considerations that you might actually decide to adopt today. These include Backup documentation, Client data segregation, and Financial health of IT service providers. Link: https://www.cisa.gov/publication/risk-considerations-msp-customers  See also Karl's blog posts on this: - https://blog.smallbizthoughts.com/2021/09/the-government-is-telling-your-clients.html  - https://blog.smallbizthoughts.com/2021/09/three-things-you-should-do-in-response.html  Topic 3: Next Gen Crowd Sourcing? Pondering . . . is there a new name for the group behavior that's emerging on the Internet in the 2020's? For example: - TikTok investors follow members of Congress - Reddit investors manipulate the stock market - Amateur sleuths help in the search for missing persons Question: Is there a name for this kind of activity? It seems like there's something other than "crowd sourcing" here. Link: https://www.nytimes.com/2021/09/20/style/gabby-petito-case-tiktok-social-media.html  Sponsor Memo: Did you know that the average MSP spends 10 hours manually inputting accounting data each week? That time is 120 prospect calls, a month’s worth of the Business of Tech, or building an entire Lego death star. Gozynta Mobius can make your life easier through accounting automation. Automatic sync of invoices, expenses and inventory from ConnectWise Manage into QuickBooks Online in just a single click of a button. With onboarding, direct support, and regular feature releases, Gozynta is a family owned company dedicated to making software suck a little less each day. Visit us at www.Gozynta.com :-)  
  • The Killing IT Podcast podcast

    Episode 130 - Apple Pay (Again) and Employee Productivity in Remote Work

    30:59

    Question of the day: What is a sandwich? Topic 1: Apple Pay . . . Again The headline says Apple lost … but the article makes it clear that Epic is the one who is disappointed and is appealing. Let see: Epic violated their agreement and owes Apply $3.5 Million. But Apply can’t have those kinds of agreements going forward. And Apple’s not a monopoly. Seems confusing, but it does mean there will be other options to pay for in-app purchases on AppStore apps to work around Apple. But Epic still doesn’t think that is enough. Let the lawyer games begin. Link: https://www.theverge.com/2021/9/10/22662320/epic-apple-ruling-injunction-judge-court-app-store  Topic 2: Microsoft Study Finds Problems with Employee Productivity in Remote Work In a study or more than 60,000 employees, Microsoft find that the shift to remote work has hurt communication and collaboration. A separate study shows that individual workers feel better supported by bosses than ever before. The first finding looks bad for employee productivity and long-term innovation; the second suggest happier, more productive workers. Note: Microsoft also announce that employees won’t be returning to the office in October as expected. Link: https://www.geekwire.com/2021/study-microsoft-employees-shows-remote-work-puts-productivity-innovation-risk/  Topic 3: Cybersecurity Vulnerability Could Now Impact a Business’ Credit Rating … Things are Getting Serious! Startup BitSight generates reports on the likelihood that an organization will be breached. They just received a $250 million investment Moody’s. Moody's provides corporate "credit rating" information. In your future: Credit ratings base on Cybersecurity preparedness. Link: https://techcrunch.com/2021/09/13/bitsight-raises-250m-from-moodys-and-acquires-cyber-risk-startup-visiblerisk/  Sponsor note: Threats to client data constantly evolve, so your strategies must evolve too …but knowing where to get good guidance isn’t always easy. Well, nowhere will you hear more helpful insights from leading cyber protection experts than at the Acronis #CyberFitSummit. I’m going again –this year in-person, in Miami – and you should join me. Experts like Erick Simpson; Larry Walsh; and Acronis’ Amy Luby will show you how to boost profits, reduce risk, and improve your team’s productivity, as well as the latest cybersecurity strategies, technologies, and processes. In person and online, Learn more about the Acronis #CyberFit Summit World Tour at https://Acronis.events  :-)  
  • The Killing IT Podcast podcast

    Episode 129 - CISA Weighs In - Good or Bad?

    31:36

    Topic 1: CISA Guidelines for MSP Clients Like it or not, the US Government has defined Managed Services, and published guidelines for your clients and prospects to evaluate you! We expect a lot of heat - and maybe some light - to come out of this document. Related Links: - https://us-cert.cisa.gov/ncas/current-activity/2021/09/03/cisa-insights-risk-considerations-managed-service-provider  - https://www.cisa.gov/sites/default/files/publications/cisa-insights_risk-considerations-for-msp-customers_508.pdf  Topic 2: Forcing options to Apple Pay and Google Pay In the continuing saga of Apple (and others) forcing app developers to use their pay systems, the government of South Korea has decided that Apple and Google cannot force game makers and others to use only their payment gateways. This is, of course, the beginning of other nations jumping into fray. We comment - including how this might affect potential lawsuits in the US. Link: - https://www.cnbc.com/2021/08/31/south-korea-first-country-to-curb-google-apples-in-app-billing-policies.html  Topic 3: Tesla building their own chip to train self-driving vehicles What? Tesla joins the chip-making industry - because they can't buy the chips they need! Is this a sign of impending disruption for Intel, AMD, and others? Tesla has a unique demand, given the specific requirements of their autonomous vehicle strategy. And if they can't buy chips elsewhere, they're going to make their own - for now. Link: https://link.wired.com/view/5e3f0a597e553f71453d575deurb4.7s9/5a9cf463  -- -- -- Sponsor Note: Think you know PC Matic? Think again. PC Matic is working with MSPs to deliver true zero trust/default deny endpoint security. Allowing only trusted applications and blocking all the rest. A light weight, simple to deploy & easy to manage approach to application allowlisting. Layering a default deny approach provides MSPs of all sizes the ability to again focus on prevention, and PC Matic delivers this without impacting performance or efficiency. Find out more about by visiting https://pcmatic.com/MSP  Be sure to ask about PC Matic's exclusive lead sharing program for MSPs backed by a prime time national TV campaign. :-)  
  • The Killing IT Podcast podcast

    Episode 128 - Gartner's Latest Hype for Emerging Tech and more

    31:50

    Topic 1: Gartner's Latest Hype Cycle - Emerging Technology How can you use Gartner's research in your business? Does it matter if truly useful changes are at least two years out? Gartner Hype cycle graphic: https://www.techrepublic.com/article/gartner-identifies-3-themes-to-watch-for-in-emerging-technologies/  Topic 2: AI for Changing Accents Is this cool? What are the best uses for it? And, as always, we dig into the ethical use of AI. There are clearly some benefits for folks with hearing issues or rare spoken dialects. As always, good-vs-bad depends on what people do with the application. https://techcrunch.com/2021/08/31/sanas-aims-to-convert-one-accent-to-another-in-real-time-for-smoother-customer-service-calls/  Topic 3: Impact of Remote Collaboration on Business Travel This topic will continue for quite a while. Here's the latest from Bloomberg. Remote communications and collaboration tools have been so successfully developed and deployed in the past 18 months that 84% of CEOs indicate they plan to spend significantly less on business travel going forward. https://www.bloomberg.com/news/features/2021-08-31/will-business-travel-come-back-data-show-air-hotel-travel-forever-changed  -- -- -- Sponsor Note: Egnyte Are you still using on-prem file servers and VPNs to share files with remote workers? Egnyte is a business class cloud sharing solution that works more like your on-prem server than other solutions. With a security first approach to file sharing and collaboration, Egnyte offers multiple options for sharing files and collecting files from outside sources. And do it all addressing data governance and compliance. Want to learn more? Check out https://Egnyte.com/msp, and when you do, tell them we sent you. :-)  
  • The Killing IT Podcast podcast

    Episode 127 - Immutable Storage, Shadow IT, and Extra-Large Micro-Processors

    32:31

    Topic 1: Change the storage to change ransomware? Can you create storage that cannot be changed? Is ransomware-free data storage possible . . . and right around the corner? Related Link: https://www.protocol.com/newsletters/protocol-enterprise/cloud-storage-ransomware-zero-trust  Topic 2: Shadow IT: Is it Real? Not real? Are you the shadow IT? Does it really just mean outsourced IT? And that leads us to ask, is the conversation about shadow IT really just a conversation for really large companies? Related Link: https://www.protocol.com/newsletters/protocol-enterprise/saas-shadow-it-cio  Topic 3: A New Chip Cluster Will Make Massive AI Models Possible Cerebras says its technology can run a neural network with 120 trillion connections—a hundred times what's achievable today. Related Link: https://www.wired.com/story/cerebras-chip-cluster-neural-networks-ai/  -- -- -- Sponsor Memo: SBT Technology Community This podcast is sponsored by the Small Biz Thoughts Technology Community. Check us out at Small Biz Thoughts.org. Forms, templates, and checklists are just the start. Our Community includes ALL of the best-selling books on managed services in all available formats, plus free training, members-only programs, and the best business training available to managed service providers anywhere. Plus, we have weekly live members-only Zoom calls. The average member saves more than 200% of their membership cost each year. We are totally dedicated to YOUR success. Just because you're in business for yourself doesn't mean you have to go it alone. Join us today at www.SmallBizThoughts.org.  :-)  
  • The Killing IT Podcast podcast

    Episode 126 - Privacy, Supply Chains, and Industry Trends

    31:26

    Topic 1: Apple Privacy Revisited We talked about this last week. Well, so did everyone else. Apple introduced a new technology to screen for child pornography . . . and a spirited debate has ensued. Last week the Killing IT guys weighed in on the topic and now we want to revisit the ongoing debate and address some of the concerns about the “slippery slope” and the “permission” to access data on personal devices. Including some new twists on CSAM Screening Technology. https://www.nytimes.com/2021/08/11/technology/personaltech/iphone-update-sex-abuse.html  Topic 2: Evolution in Supply Chain Management Toyota is famous for revolutionizing supply chain management, particularly with "Just-in-Time" inventory. Now, fifty years down the road, we're finding that J-I-T had a lot of problems in the middle of the pandemic. Now, Toyota is responding again with a newer, more flexible approach to inventory. We look at supply chain issues generally, with a context of cars, chips, and toilet paper. https://fortune.com/2021/08/02/toyota-cars-chip-shortage-semiconductors/  Topic 3: CRN Reports on Industry Trends . . . But they're headlines don't align with their data. We were puzzled at the need to put extra energy into cheer-leading as compared to reporting the hard truth. We discuss. https://www.crn.com/slide-shows/channel-programs/the-7-biggest-sales-and-market-trends-in-the-it-channel-today/8  Sponsor Memo: Acronis Threats to client data constantly evolve, so your strategies must evolve too …but knowing where to get good guidance isn’t always easy. Well, nowhere will you hear more helpful insights from leading cyber protection experts than at the Acronis #CyberFitSummit. I’m going again –this year in-person, in Miami – and you should join me. Experts like Erick Simpson; Larry Walsh; and Acronis’ Amy Luby will show you how to boost profits, reduce risk, and improve your team’s productivity, as well as the latest cybersecurity strategies, technologies, and processes. In person and online. Learn more about the Acronis #CyberFit Summit World Tour at https://Acronis.events  -- -- -- :-)  
  • The Killing IT Podcast podcast

    Episode 125 - Drone Delays, Data Misuse, and Apple Privacy

    32:30

    Topic 1: Drones.. May not be coming. We've been ushering drones for years. But where are they? Why in the age of the drone advancing so slowly? Amazon is slowing things down a bit. https://www.wired.co.uk/article/amazon-drone-delivery-prime-air  Topic 2: What should the penalty be for data misuse? Data misuse is a growing topic. In addition to the recent Supreme Court case, we're seeing companies make pre-emptive moves to make sure employees are not accessing data they have access to. This is a potentially huge issue for IT service providers. After all, we touch lots of client data, and our employees need to keep their eyes to themselves. https://www.vice.com/en/article/g5gk73/google-fired-dozens-for-data-misuse  Topic 3: Apple to Scan the iCloud for Evidence of Child Sexual Abuse No one’s going to argue with the goals here. But what’s next? Once the system is put in place to scan the contents of iCloud, will Apple resist looking for other illegal activity? Will the IRS pressure them to look for activity that indicated tax evasion? If nothing else, it’s a chink in the armor of “privacy by default.” https://techcrunch.com/2021/08/05/apple-icloud-photos-scanning/  Sponsor Memo: PC Matic Think you know PC Matic? Think again. PC Matic is working with MSPs to deliver true zero trust/default deny endpoint security. Allowing only trusted applications and blocking all the rest. A light weight, simple to deploy & easy to manage approach to application allow-listing. Layering a default deny approach provides MSPs of all sizes the ability to again focus on prevention, and PC Matic delivers this without impacting performance or efficiency. Find out more about by visiting https://pcmatic.com/MSP  Be sure to ask about PC Matic's exclusive lead sharing program for MSPs backed by a prime time national TV campaign. :-)  

Descobre o mundo dos podcasts com a app gratuita GetPodcast.

Subscreve os teus podcasts preferidos, ouve episódios offline e obtém recomendações fantásticas.

iOS buttonAndroid button