Encore Tolerance of High IQ/Low EQ Staff is Crippling Technical Industry

Andrew Cooper is a globally recognized executive leader and advocate for compassionate business practices. He made history as the first Millennial and Black executive to serve as General Counsel of UPS Airlines, the world's largest logistics airline operating in 220 countries with over 20,000 employees. Cooper’s team played a pivotal role in the success of Operation Warp Speed, the U.S. pandemic vaccine relief effort. Committed to facilitating leadership transformation, he assists organizations in achieving and sustaining high performance. The Ethical Imperative marks Andrew's debut book. Andrew Cooper began writing after migrating with his parents from a single-wide trailer in the deep south to a small island off the coast of Japan. Born in Walterboro, SC, Cooper’s journey to Okinawa would spark a life-long interest in humanity, technology, and the intersection of the two. After receiving his doctorate from Emory University, Cooper joined the legal leadership teams of multiple Fortune 500 companies, serving on an executive staff responsible for overseeing billions in assets and over twenty thousand employees. Cooper would become the youngest and first African American to assume the role at America's largest cargo airline. A patent inventor and lecturer, he settled in Roswell, Georgia, with his wife and daughter. The Ethical Imperative is his first published book. Discover more about his impactful work at Andrew-cooper.com.

Increase Employee Retention by Improving Onboarding, Training, and Succession Planning: Leaders are losing their people at an unprecedented rate due to poor onboarding, inconsistent training, and lack of succession planning. Out of 1000 employees surveyed, 80% said they had a poor onboarding experience. Lack of training can cause a 60% loss of the workforce over a 4 year period due to training gaps, mistakes, complaints, and low morale. Employees will also separate from a company when there is no defined career path or succession planning. Implementing a strong onboarding program increases retention by 82%, and increases productivity by 11%. Proper succession planning increases valuations by 20 - 25%. Companies can be more proactive about retention by implementing three important tools which will shift the course of employee happiness. As an in-demand Executive Coach, dynamic speaker, successful author, and focused and motivating trainer devoted to her craft, Monique Daigneault provides a highly coveted service to corporate leaders worldwide using internationally accepted standards as well as her personally honed methodology. Surviving trauma as a child and embracing Complex PTSD as an adult, Monique developed a unique skill set and process that allows her to advocate for others and guide them through challenging workplace issues. With an indomitable spirit, a results-driven work ethic, and an enthusiastic commitment to performance improvement, she partners with clients from all over the world, providing practical tools to help catalyze change and facilitate evolution in their professional lives. As President and CEO at MD Consulting, Monique is the insightful radio show host of Leading with Intention on the VoiceAmerica business channel and also the author of the newly released book: The Survive and Thrive Toolkit for Leaders by Mango Publishing Group. Monique is an ICF-trained and Master certified coach and has an MS in Industrial and Organizational Psychology. She is passionate about helping leaders shift corporate culture, build business agility, resilience, and influence and facilitate transformation in the organizations they lead.

Talia Fox is the CEO of KUSI Global, Inc. She holds an M.Ed. in psychology and is a Harvard University Fellow. A leadership strategist and a legacy builder, she has transformed thousands of executives over the last two decades in every sector, assisting leaders in developing innovative strategies for some of the most critical and complex missions globally, including defense, wealth inequalities, racial and social justice, aviation, and healthcare. Talia helps organizations like the U.S. Securities and Exchange Commission, Harvard University, Transunion, the National Institutes of Health, Howard University, and the U.S. Departments of Defense and Veterans Affairs maximize human potential by leveraging strategic intelligence and help individuals and organizations foster connected cultures and promote conscious equity.

HORTENSE LE GENTIL is a world-renowned executive leadership coach, speaker, and author. She guides CEOs and senior executives on their journey from hero leaders to human leaders. Guided by 30 years in business, working across industries—including media consulting and advertising—and as an entrepreneur. Hortense was a 2021 and 2023 nominee for the Thinkers 50 Coaching and Mentoring Awards and has been ranked #5 on the Global Gurus list by World Management Global Gurus. She is a certified Marshall Goldsmith Stakeholder CenteredTM?coach and a member of MG100 Coaches. Author of THE UNLOCKED LEADER: Dare to Free Your Own Voice, Lead with Empathy, and Shine Your Light in the World (Wiley, September 26, 2023), and ALIGNED: Connecting Your True Self with the Leader?You’re Meant to Be (2019), Hortense is a contributor to Harvard Business Review and ThriveGlobal.com, and has been featured in Forbes, Fast Company, Inc., and Business Insider. She is based in New York.

Quiet quitting is a term we spoke about last show, it is taking social media by storm. Recently there have been articles in Fortune, Washington Post, NPR, Harvard Business Review, New York Times, and Linkedin. We will look at additional Emotional Intelligence leadership skills and tools to deal with Quiet Quitting such as your leadership style, trust assertiveness, and feedback. Fortune defines quiet quitting as you’re still performing your duties, but you’re no longer subscribing to the hustle culture mentality that work has to be your life, …So, you’re doing the minimum to avoid burnout.” Today still dealing with pandemic flexibility is the key, people value flexibility as much as a 10% pay increase the Work from Home Research Project found. We will look at: 1) What is behind Quiet Quitting? 2) How Emotional Intelligence leadership can help and 3) Zoom in a few actions that you and your team can take to minimize it.

With Drs. Nadler and Greenberg. “Quiet Quitting” is a term taking social media by storm. Recently there have been articles in Fortune, Washington Post, NPR, Harvard Business Review, New York Times, and LinkedIn. Gallup Research has found that 50% of the US workforce is quiet quitting. Actively engaged employees have dropped to 32% and it is most significant in employees under 35; the Millennials and Generation Z. They found the engaged employees in their research group dropped by 6 pts while disengaged increased by 6 pts. Fortune reported that TikTok user @zkchillin defines “ ‘quiet quitting’ as you’re still performing your duties, but you’re no longer subscribing to the hustle culture mentality that work has to be your life, …So, you’re doing the minimum to avoid burnout.” We will look at: 1) What is Quiet Quitting? 2) What are some of the causes 3) How Emotional Intelligence skills can help, and 4) Actions that you can take to minimize it, like Self-Awareness, Trust, Stress Tolerance, Empathy, and Assertive Skills. For free EI Tools www.emotionalbrilliance.com/academy

Ed Nottingham, Ph. D. (M. S. & Ph. D. in Clinical Psychology, Va Tech) is a licensed psychologist in Tennessee (Health Service Provider) and Mississippi (Clinical Psychologist). After 26 successful years as an independent practitioner in clinical psychology, Ed decided to move from private practice to corporate America. Since 2003, he has worked for large corporations in different positions including leadership consultant/trainer, learning and development partner, HR Advisor, and Leadership Coach. His current position in a Fortune 100 company (HR Project Manager) focuses on helping leaders be more “coach like,” develop a coaching culture and providing programs and workshops for leaders and team members designed to help build emotional intelligence (EI/EQ).

Irena O’Brien is a cognitive neuroscientist with over 30 years of experience in psychology and neuroscience. Initially a chartered accountant, she found the work unfulfilling and returned to university. Her passion for neuroscience was ignited during her first neurobiology course at Concordia University. Irena earned her PhD at Université du Quebec à Montréal (UQAM), where she carried out brain imaging and electrophysiological studies, followed by a postdoctoral fellowship at McGill University's Centre for Language, Mind, and Brain. In 2017, she founded The Neuroscience School, offering a Certificate Programme in Applied Neuroscience. This program equips coaches and helping professionals with practical, evidence-based neuroscience tools. Her latest program, Next Level Coaching with Neuroscience, helps students embody their neuroscience knowledge to achieve coaching flow. Students who have completed both programs receive a Certificate of Completion in Brain-Based Coaching.

Steven Gaffney is a leading expert on increasing business profit through change management, honest communication, and high performing teams. An author, speaker, and trusted advisor, Steven works directly with top leaders from Fortune 500 companies like Amazon, Marriott, Allstate Insurance, and even the U.S. government and military. Steven has authored four ground-breaking books: Just Be Honest: Authentic Communication Strategies that Get Results and Last a Lifetime, Honesty Works! Real-World Solutions to Common Problems at Work and Home, Be A Change Champion, and co-author of Honesty Sells: How to Make More Money and Increase Business Profits. He is currently working on two books: Reboot: How to Create and Sustain High Performing Teams, and The 9 Pillars of Sustainable Profitable Business Growth. His latest release, Unconditional Power, is available everywhere. Steven helps leaders across many industries. Some of his clients include: Amazon, Marriott, Lockheed Martin, Raytheon, SAIC, Allstate Insurance, BP, World Bank, Congressional Budget Office, Department of Homeland Security, U.S. Department of the Navy, Citigroup, Texas Instruments, NASA, American Cancer Society, Structural, Ornamental and Reinforcing Iron Workers, Best Buy, and Johns Hopkins University.

Thomas Curran is a professor of psychology at the London School of Economics and author of a landmark study that the BBC hailed as “the first to compare perfectionism across generations.” His TED Talk on perfectionism has received more than three million views. His research has been featured in media ranging from the Harvard Business Review to New Scientist to CNN and he has appeared on numerous television and radio programs. Adam Grant calls Curran “the world's leading expert on perfectionism, and he's written the definitive book on why it's rising, how it wreaks havoc on our lives, and what we can do to stop it.” Daniel Pink says that it “offers a hopeful beacon and a steady path for anyone struggling to find their footing in a world of impossible standards.” • Hear how perfection is growing and why. • How does it relate to procrastination? • How does perfectionism influence decision-making processes and the willingness to take calculated risks? • What strategies can leaders employ to balance their pursuit of excellence with the need to show empathy and understanding toward team members' limitations? For more information: https://www.thomcurran.com/